Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,054 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company and great communication! I had a faulty wine bottle sent in my subscription and Joel Gutteridge handled it really quickly and efficiently and gave me 10 pounds off in the next box.”

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Posted 2 years ago

“Really loved my Beer52 subscription but unfortunately had to cancel. Joel Gutteridge was super helpful on Twitter and processed my cancellation quickly, letting me know my options.”

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Posted 3 years ago

“Good communications (especially from Joel) Had initial issue with courier losing order. But got it in the end. Good quality but decided not for me at this point”

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Posted 3 years ago

“Was having trouble getting through on the phones so popped over an email and Joel Gutteridge came back to me very quickly with some great offers but as I don't drink I decided against this and terminated my account. Thanks for your help Joel 😊!”

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Posted 3 years ago

“Great service, friendly staff and lovely to be able to taste beers/wine from around the world”

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Posted 3 years ago

“Great selection of beer, delivered on time. Bethan dealt with my email enquiry efficiently and to my satisfaction, thank you”

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Posted 3 years ago

“Maria went above and beyond to resolve an issue with a recent order I had”

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Posted 3 years ago

“Wine was very good and customer service excellent! Thank You Natalie!”

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Posted 3 years ago

“Top level customer service from Iannis explaining all the options on my account”

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Posted 3 years ago

“Great service, nice drinks and super communication from Natalie”

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Posted 3 years ago

“Delivery is on time with a good mix of beer to try, any problem and they are on it especially Dale whom helped to move my delivery to a better time slot.”

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Posted 3 years ago

“My order arrived within 24hours of order, the packaging was top quality. I dealt with Joel via e mail, extremely professional, helpful and responsive a whole round positive and pro active experience.”

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Posted 3 years ago

“Great service, prompt reply to my email query from Natalie and excellent beer! Very quick delivery in time for the Easter bank holiday. Highly recommend!”

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Posted 3 years ago

“Bad service! Not delivery on time at all!!! Thank you!”

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Posted 3 years ago

“Thank you for the great quality wine! A great subscription service with brilliant customer services Joel.G especially! Thank you 😊”

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Posted 3 years ago

“Natalie helped solve an problem with ease and professionalism what a delight to deal with”

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Posted 3 years ago

“Natalie was a great help got what I needed sorted so quickly ! Would recommend this company over and over again”

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Posted 3 years ago

“Dale supported me along with Joel and a member of the team on the phone I didn’t get the name of - they were all so fantastic at helping me with a missing parcel, helped to arrange a replacement and some extra support - great and friendly help from them, thanks so much again”

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Posted 3 years ago

“Joel gave great customer service. Really understanding and friendly.”

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Posted 3 years ago

“Paul was professional and 5* dealing with our membership”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,054 reviews