Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,054 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband loves the variety of beers but I was thinking of cancelling subscription due to reduced budget related to COVID. After speaking to Douglas your advisor he offered me a good deal for next month so my husband can have something he loves still. Thank you Douglas.”

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Posted 4 years ago

“I have always enjoyed fantastic service from beer52. I find that the beers can be a little pricey however considering that most cannot be picked up in a supermarket, it is worth the extra spend. Only negative is that there have been several occasions where the deliveries have been significantly delayed or damaged in transit and it has taken my intervention to receive a replacement”

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Posted 4 years ago

“Douglas was quick, clear, polite and offered good customer service”

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Posted 4 years ago

“Got into the subscription through a discount. Pretty decent selection of beers. Snacks were two granola bars. Included a magazine about beer. Liked that there were beers I wouldn’t normally buy. Cancelling was very simple, just required a quick phone call. Delivery was on time. No broken bottles or cans.”

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Posted 4 years ago

“Called today to cancel my subscription. Wish this was something I could do online as I’ve been meaning to do it for about 6 months. Was happy enough with the subscription, I’m just not a huge fan of craft beer.”

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Posted 4 years ago

“Very helpful service from Douglas. Very efficient service from Beer 52, as well.”

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Posted 4 years ago

“Very good selection of beers, helped me to understand which flavours and styles of beer I like. Very good customer service from Douglas.”

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Posted 4 years ago

“Great beers and sterling service. Good selection of light and dark ales and some surprisingly unusual ones that I had not heard of which was great. Douglas Munro was polite and helpful when I engaged with the customer service team. As you can subscribe online you ought to be able to unsubscribe that way too - but this is a minor point. Overall, excellent concept and great service. Cheers! DH”

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Posted 4 years ago

“Thanks for the quick delivery of the 8 beers. I'm a traditional IPA drinker so found the Aussie selection a little to modern for my taste. Price point is double what I would typically pay for a bottle of good ale. Nice to try them and may consider them as a present in the future. Cheers”

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Posted 4 years ago

“The beers I've had were lovely and deliveries arrived as expected. Whenever I've spoken to their customer service team they have been friendly and efficient in sorting things out (I spoke to Douglas - nice chap). Their normal monthly boxes are a bit too expensive for me at the moment (out of work currently), but the beers are good quality”

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Posted 4 years ago

“The beers we had were really nice and we enjoyed the overall experience of beer 52. Douglas, who I spoke to on the phone was also very helpful and professional although the phone line was very busy and it took a while to get to talk to someone.”

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Posted 4 years ago

“Was very easy to cancel and customer service staff was very friendly and understanding.”

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Posted 4 years ago

“Great beer, good pricing, swift delivery. Found terminating my subscription quite difficult - long wait on the phone.”

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Posted 4 years ago

“Very helpful chap called Douglas answered the phone. Understood that I wanted to leave. No pressure to stay and offered me some choices should I wish to come back in the future.”

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Posted 4 years ago

“Hard to get through to the company as they're often flooded with calls. Matt was helpful with the cancellation process however once I did eventually get through”

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Posted 4 years ago

“Needed to cancel and spoke to Matt Helpful, friendly guy. Deserves some free beer. 😃”

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Posted 4 years ago

“Quick delivery, good beers, excellent customer service when I spoke to Douglas on the phone. Good company”

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Posted 4 years ago

“Fantastic selection of beers at a worthwhile price”

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Posted 4 years ago

“Swapped delivery address as I ordered for my Stepdad for Christmas and now I fancy a few new beers. Douglas was very helpful and informative, only problem there was a bad echo on the line, very annoying when speaking and hearing everything you say repeated a second later.”

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Posted 4 years ago

“Douglas was very helpful in cancelling my subscription, very efficient”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,054 reviews