Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swift response from Douglas to cancel my subscription.”

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Posted 3 years ago

“I had called about cancelling my subscription because I was getting it for my dad who isn't too technically savvy and he couldn't quite afford it. I did however want to get him a box in the future for his birthday and Kirsty was helpful in informing me I could pause the box and keep it until then so I didn't miss out on any offers !”

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Posted 3 years ago

“Lot of interest beer and wide range.”

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Posted 3 years ago

“I had to call Beer52 regarding my subscription. Waited no more than two minutes on hold and my issue was resolved in no time by Douglas. A pleasure to deal with. Thank you!”

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Posted 3 years ago

“Answered my questions competently and professionally.”

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Posted 3 years ago

“No problem with deliveries and generally happy with the quality of the beers”

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Posted 3 years ago

“Did what I asked without pressuring me to rejoin”

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Posted 3 years ago

“Friendly and competent customer service - Douglas took time to understand my needs needs and resolved the issue quickly. Would recommend!”

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Posted 3 years ago

“Tasty beer and helpful team”

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Posted 3 years ago

“My order was despatched but after a week had not turned up and the tracking number was rejected as invalid by the courier (Hermes). I phoned and spoke to Douglas who was very helpful, found out what had happened and then re-despatched the order, which arrived the next day. Great customer service.”

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Posted 3 years ago

“Great beer and amazing customer service. Spoke to Kirsty on the phone today and she was so helpful and lovely!”

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Posted 3 years ago

“Helpful guy, good service.”

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Posted 3 years ago

“Douglas couldn't have been more helpful. Very happy.”

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Posted 3 years ago

“A wonderful company. Great beers and very helpful staff. I had a query regarding my membership and spoke with Kirsty Cleary. Kirsty was exceptionally helpful, and is a real asset to Beer52!”

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Posted 3 years ago

“Douglas Was very understanding and helpful over the phone as I wanted to cancel my subscription. Didnt try convince me to keep it as I explained my reasonings. Greatly appreciated.”

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Posted 3 years ago

“Douglas was helpful and friendly”

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Posted 3 years ago

“You get a variety of beers in the pack with a magazine. Delivery is on time and packed well. The customer service is really helpful and not a lot of waiting time.”

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Posted 3 years ago

“Great beers and Great customer service”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Douglas Very helpful”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews