Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“Great Beer Friendly Team”

Helpful Report

Posted 3 years ago

“Douglas was helpful, friendly and knowledgeable when I called to cancel my subscription. He provided various options and alternatives to cancelling but was not pushy when I decided to cancel anyway.”

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Posted 3 years ago

“Really nice beers and good selection in the box! Customer service is excellent too (I'm looking at you Douglas!) I would highly recommend!”

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Posted 3 years ago

“Nice pleasant company let down by Hermes couriers who left my case of beer outside on my doorstep for 2 days after I was away working all week.”

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Posted 3 years ago

“If you enjoy comparing different types, styles and tastes of beers, this is the place for you. Douglas mixes and matches some banging, some not quite so and some, WOW explosive banging! Never quite understood the bonus/loyalty/pricing mechanism but perhaps I should have looked before sampling...”

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Posted 3 years ago

“Called today to cancel my subscription, Douglas was very helpful and polite, I very much appreciated his assistance.”

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Posted 3 years ago

“Had an issue that needed sorting out. Called and Douglas did a good job making sure I went away happy. Good and unusual beer choices”

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Posted 3 years ago

“From joining online to delivery of some tasty beer took 2/3 days , great service especially if you love IPA’s.”

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Posted 3 years ago

“It’s a good set up for anyone wishing to sample new ish beers.”

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Posted 3 years ago

“Very helpful and a good selection of beers”

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Posted 3 years ago

“Can't fault the service from Douglas and Beer52 today. He clearly gave me all the options available to me.”

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Posted 3 years ago

“Douglas helped out with membership enquiry. Very helpful thanks”

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Posted 3 years ago

“Great help from Douglas on the phone today - thanks”

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Posted 3 years ago

“I tried the service due to receiving a promotion for it. The beer and snack I received were really nice, but ultimately not something I felt I'd want a subscription for. I called to cancel my subscription and spoke to Douglas who sorted that out for me very quickly.”

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Posted 3 years ago

“Great customer service from Angus today, very professional and speedy. The company certainly have set up a well-considered service.”

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Posted 3 years ago

“Great customer service from Douglas”

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Posted 3 years ago

“Despite me calling to complain about an order being wrong and to cancel my subscription, Angus' customer service was excellent. He sorted both issues to my satisfaction, but also was polite and friendly throughout.”

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Posted 3 years ago

“I would recommend beer52 to anyone who enjoys good beer. Douglas and the other staff members l have dealt with, have always been helpful and courteous.”

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Posted 3 years ago

“Excellent service- thanks Dougie. Beers were great.”

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Posted 3 years ago

“Dealt with Douglas on customer service, was very pleasant Gent and provided a good service in this aspect of his role”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews