Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Douglas was very helpful and didn't pressure you.”

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Posted 3 years ago

“Douglas was friendly, informative and not pressurizing. A pleasure to deal with him!”

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Posted 3 years ago

“Found Douglas very friendly and helpful”

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Posted 3 years ago

“Great subscription service - would recommend to anyone looking to try new beer from all over.”

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Posted 3 years ago

“Thank you for your help in the matter we discussed you were helpful and hope to hear more from you soon 😀👍”

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Posted 3 years ago

“Hi Douglas was good. He knew his stuff. I’m sorry that beer 52 is not for me. Thank you very much Douglas for helping me through this cancellation of my membership. Excellent service very knowledgeable person. Thanks and bye”

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Posted 3 years ago

“Great service, polite helpful and informative staff. Great beer!”

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Posted 3 years ago

“Nice to talk to and very helpful”

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Posted 3 years ago

“Very helpful and pleasant, helped me offset my credits against the cost of a box”

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Posted 3 years ago

“Douglas was extremely helpful and courteous thanks”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“All good, cheers Douglas.”

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Posted 3 years ago

“Douglas was really friendly and helpful on the call, super stuff”

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Posted 3 years ago

“Super cool service, Douglas was both helpful and understanding on the phone when talking about affordability.. subscription paused for a few months and £5 off offer to be active on return!!”

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Posted 3 years ago

“A very pleasant call with Douglas. Was so quick and easy to deal with, and actually seemed happy to help (which seems to be a rare thing in customer service these days!)”

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Posted 3 years ago

“Very good customer service, fast, friendly and helpful.”

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Posted 3 years ago

“I took out a subscription at the beginning of the first lockdown and had a box delivered every other month. Always a really interesting selection of craft beers. Helped get me through. Responsibly of course. I’ve cancelled the subscription now because I don’t want to keep it going indefinitely but I would certainly use these guys again.”

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Posted 3 years ago

“Douglas was fantastic on the call today. My line was terrible, but he stuck with it and even arranged for a call back. Great service and we even had a laugh along the way due to some unfortunately timed fit of hiccups!”

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Posted 3 years ago

“Douglas was great at listening and helping very quickly with options for me.”

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Posted 3 years ago

“Was a very quick service and easy to cancel, Douglas did try and convince me to stay and even offered some freebies / discount on next box, but beers just weren't to my taste, would possibly subscribe again if options were expanded in future”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews