Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sent me unsolicited letter offering a free case if I subscribed. I googled and it seems like it is impossible to cancel subscription. Another observation... it looks like a lot of the recent reviews with 5stars were anonymous and use similar language... seems very suspicious to me.”

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Posted 3 years ago

“It was quite a fine deal I like the quality and variety of the beers I got sent to me, good service and delivery”

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Posted 3 years ago

“Doug is great!”

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Posted 3 years ago

“I registered using the Lockdown Offer for a birthday gift and it arrived within a few days which was great. Once it arrived, I was ready to cancel but I have to remove a star as cancelling a subscription should be as easy as signing up therefore should be possible using the website. However Douglas was very helpful and quick over the phone regarding the cancellation.”

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Posted 3 years ago

“I needed to cancel my membership and Douglas was super friendly and helpful. He didn’t give me the hard sell (I had already agreed to one more month at a reduced rate). Sadly I still couldn’t afford this luxury this month so I had to cancel for good. Will be back when I can afford it!”

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Posted 3 years ago

“My query was resolved quickly and I was impressed with the friendly and helpful service from Douglas. Thank you!”

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Posted 3 years ago

“Douglas explained the benefits of continuing my subscription, and made me feel valued as a customer. I will definitely be buying again!”

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Posted 3 years ago

“Douglas explained the benefits of continuing my subscription, and made me feel valued as a customer. I will definitely be buying again!”

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Posted 3 years ago

“Great service. Douglas was really helpful and informative on the phone.”

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Posted 3 years ago

“Great customer service! Douglas was a really big help and put a smile on my face. Beers are amazing too and delivery is always so quick!”

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Posted 3 years ago

“Angus Doig's customer service was excellent 10/10”

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Posted 3 years ago

“Good beer and customer service. Douglas was very helpful on the phone.”

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Posted 3 years ago

“Great service, Douglas was very helpful and friendly. Would recommened Beer52 to a friend.”

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Posted 3 years ago

“Douglas was very helpful and not pushy at all. We had a good laugh together so very happy with the customer service.”

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Posted 3 years ago

“This was a gift for my brother and hr raved about them!”

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Posted 3 years ago

“No fuss - easy to get through and get everything sorted”

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Posted 3 years ago

“I rang to clear up an administrative matter and Douglas was extremely helpful and dealt with my request without fuss or pressure”

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Posted 3 years ago

“Great beer and great offer - great experience overall! Douglas was very informative and friendly on the phone:)”

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Posted 3 years ago

“Douglas was great, very friendly and helpful! If I had a bit more cash he would have definitely convinced me to stay. Cheers!”

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Posted 3 years ago

“Excellent service from Douglas on the phoneline. Handled my query very well, certainly can't fault his chipper attitude.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews