Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“callum took the call and sorted out the issue i had, polite helpful. Thanks callum”

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Posted 2 years ago

“Callum was really helpful and made it very easy to sort out my issue!”

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Posted 2 years ago

“Kirsty was so lovely and helpful in sorting my issue out quickly! :)”

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Posted 2 years ago

“Very helpful on the phone.”

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Posted 2 years ago

“Excellent customer service from Jenny who took ownership of my query and followed up with a telephone call. Thank you :-) Wines and snacks look great. Can’t wait to try them.”

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Posted 2 years ago

“Callum Docherty was extremely polite and helpful. Excellent customer service. Thanks”

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Posted 2 years ago

“Great customer service from Natalie!”

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Posted 2 years ago

“Natalie was quick to responded to my questions with the info I needed. Very helpful”

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Posted 2 years ago

“Had a few questions so emailed Beer 52. I had a Respon within a hour or so from Natalie, see answered my questions straight away no problems I would recommend Beer 52 to Rats group down here in South Wales. Natalie fantastic job 😆”

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Posted 2 years ago

“Callum Docherty, very kind, helpful and we had a laugh too!”

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Posted 2 years ago

“Customer service was great, quick to respond! Looks like Natalie is a hit with everyone else too 😁”

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Posted 2 years ago

“Cancellation was processed very well and all options were discussed. Natalie was very helpful with my query”

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Posted 2 years ago

“Really like the customer service from Beer 52. Always friendly whenever I speak to them, thank you Natalie.”

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Posted 2 years ago

“Natalie responded promptly my to my query. Overall good quality products”

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Posted 2 years ago

“Wines look lovely and well packaged, not tried yet. Customer service from Natalie was excellent.”

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Posted 2 years ago

“Great customer service, Natalie was very helpful”

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Posted 2 years ago

“Excellent service and selection of beers. Always prompt with the deliveries and reasonably priced too. The representative Iannis Barron was also a big help with any queries I had.”

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Posted 2 years ago

“Only reason I didn’t give 5 stars was due to delivery being lost. Excellent service from Natalie who responded quickly and got me different beer out due to stock issues. Very happy with this company would definitely recommend”

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Posted 2 years ago

“First class service. Delivery was lost in transit. I emailed and within the hour Natalie had got back to me and sorted a replacement which she assured me would be urgently posted to me. Can't beat that for service.”

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Posted 2 years ago

“Natalie was really useful to me, she gave me some very useful information which enabled me to stay on for a bit longer with their wine subscription whilst keeping my beer subscription.”

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Posted 2 years ago

Beer52 is rated 4.6 based on 5,029 reviews