Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really disappointed. I was attracted by the free trial and have set up a subscription. Money has been taken from me twice now, and not a single bottle of beer arrived. The phone line is constantly engaged or on a long queue. No communications telling me what is going on :-(”

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Posted 3 years ago

“Nice beer. Staff always friendly and helpful”

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Posted 3 years ago

“Really helpful and friendly staff :)”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Great company! The product was perfect and arrived in good time and the customer service was spot on.”

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Posted 3 years ago

“Exceptional range of beer”

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Posted 3 years ago

“Absolutely terrible. First attempt, box damaged with courier, never arrived. All the beers I wanted went out of stock refunded after 3 weeks. Second attempt, box damaged at courier, never arrived... Waiting to hear re refund. I'm not having this it's the couriers fault, clearly they (the courier) or your packing isn't adequate. You know this but haven't changed. I think Beer 52 are possibly a money laundering outfit, do you even have any beers?? OK, maybe not, just very frustrating.”

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Posted 3 years ago

“Top lad! Efficient and really helpful”

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Posted 3 years ago

“Some fantastic tasting experiences, all thanks to these guys. When I had to cancel my subscription though, Douglas Munro was helpful and friendly throughout the process.”

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Posted 3 years ago

“Douglas was lovely and even convinced me to stay when I was planning to end my subscription. Also the beer is delicious.”

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Posted 3 years ago

“helpful and friendly”

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Posted 3 years ago

“Helpful, friendly and accommodating”

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Posted 3 years ago

“The beers on offer and pretty good and the introductory offers are very good! Customer service is friendly and polite and the wait to speak to someone isn't too long.”

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Posted 3 years ago

“Great beer and great service. Thank you Douglas!”

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Posted 3 years ago

“Good service , good delivery”

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Posted 3 years ago

“The service was good as were most of the beers although getting through to you by telephone was extremely difficult.”

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Posted 3 years ago

“Great customer service, thanks!”

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Posted 3 years ago

“Great and tasty beers. Awesome customer service!”

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Posted 3 years ago

“Good quality and service”

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Posted 3 years ago

“Very pleasant customer service”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews