Bella Belle Shoes have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
68) and received a refund for the shoe's price minus the sales tax.
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- Denise Law
“
Unique shoes. I received a lot of compliments for my wedding. For me, they were also very comfortable. I can’t wait to wear them again. The only downside is the price - I cab imagine only buying them for special occasions.
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- Adna Omeragic
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I expected more from heels at this price point.
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- Lynn Anderson
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Lovely shoes, just as I expected them. Comfy fit and very high quality. Very responsive customer service and quick delivery.
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- Jacqueline Adelowo
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Amazing quality and quick delivery!
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- Chloe Hall
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I struggled to find some wedding shoes I liked and as a UK customer was initially nervous to order from the US, however I am so glad I did! The shoes are beautiful, stylish and the perfect height! The order process was simple and delivery was quick. I even ordered two pairs for size and the returns process was hassle-free. Would definitely recommend them.
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- Rebecca Farrugia
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I wish there were more wide-fit options, and the two week turn around for returns is honestly impossible. The non wide-fit options are very narrow.
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- Marinn White
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When it came to returning everything, they didn't even offer free returns and took a couple of weeks to get my money back.
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- Cecilia Endita
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Shoes are fine but returns and exchanges are a real pain. For that reason I won’t be ordering from them again.
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- Georgia Lewis
“
Unfortunately, I was charged twice for the sales tax and never received a refund, essentially paying double tax for one pair of shoes.
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- Denise Law
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I am also still waiting for a refund from Bella Belle.
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- Carol Daoud
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If you “want to make it better,” please accept my return and refund me the price of the shoes plus the extra shipping.
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- Jennifer Tempio
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The customer service was excellent, and my shoes even arrived earlier than estimated!
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- Catherine Allen
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Lovely shoes, just as I expected them. Comfy fit and very high quality. Very responsive customer service and quick delivery.
”
- Jacqueline Adelowo
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Amazing customer service and the shoe fit is true to size.
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- Noor Khudruj