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Bella Belle Shoes Reviews

4.5 Rating 1,122 Reviews
B-
Happiness Grade

Bella Belle Shoes have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.

A-

Price - Excellent

82.61%
Industry Average
68) and received a refund for the shoe's price minus the sales tax.
- Denise Law
Unique shoes. I received a lot of compliments for my wedding. For me, they were also very comfortable. I can’t wait to wear them again. The only downside is the price - I cab imagine only buying them for special occasions.
- Adna Omeragic
I expected more from heels at this price point.
- Lynn Anderson
A

Delivery - Fast

90.91%
Industry Average
Lovely shoes, just as I expected them. Comfy fit and very high quality. Very responsive customer service and quick delivery.
- Jacqueline Adelowo
Amazing quality and quick delivery!
- Chloe Hall
I struggled to find some wedding shoes I liked and as a UK customer was initially nervous to order from the US, however I am so glad I did! The shoes are beautiful, stylish and the perfect height! The order process was simple and delivery was quick. I even ordered two pairs for size and the returns process was hassle-free. Would definitely recommend them.
- Rebecca Farrugia
E

Returns Process - Difficult

40.00%
Industry Average
I wish there were more wide-fit options, and the two week turn around for returns is honestly impossible. The non wide-fit options are very narrow.
- Marinn White
When it came to returning everything, they didn't even offer free returns and took a couple of weeks to get my money back.
- Cecilia Endita
Shoes are fine but returns and exchanges are a real pain. For that reason I won’t be ordering from them again.
- Georgia Lewis
E

Refunds - Difficult

36.36%
Industry Average
Unfortunately, I was charged twice for the sales tax and never received a refund, essentially paying double tax for one pair of shoes.
- Denise Law
I am also still waiting for a refund from Bella Belle.
- Carol Daoud
If you “want to make it better,” please accept my return and refund me the price of the shoes plus the extra shipping.
- Jennifer Tempio
90.91%
Industry Average
The customer service was excellent, and my shoes even arrived earlier than estimated!
- Catherine Allen
Lovely shoes, just as I expected them. Comfy fit and very high quality. Very responsive customer service and quick delivery.
- Jacqueline Adelowo
Amazing customer service and the shoe fit is true to size.
- Noor Khudruj