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Ben Garelick Jewelers Reviews

4.9 Rating 169 Reviews
98 %
of reviewers recommend Ben Garelick Jewelers
4.9
Based on 169 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ben Garelick Jewelers Reviews
spammed me after someone gave them my email address. I have never used their services, and after being spammed to leave a review, I never would.
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Posted 1 year ago
I highly recommend Ben Garelick to anyone ring shopping! We worked with Patti to choose a ring and customize it and she made the entire process so seamless for us, as we both currently live out of town but are from Buffalo originally and plan to have our wedding here. Let me first say that I'm a very picky person and I typically have a vision for what I want. Patti worked with me tirelessly via email helping bring my vision to life. She was also super responsive and just such a pleasure all around. She understood what I wanted and now I could not be happier with my ring! Thanks, Patti!!
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Posted 1 year ago
We love the people here. We worked with Patti for our wedding jewelry and she went above and beyond to make all our dreams come true! We had to customize most everything we bought and they made the process so easy. Everyone here is so friendly and we love the selection!
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Posted 1 year ago
I have been a customer of Ben Garelick's for over 30 years. I purchased rings, earrings and bracelets from them. My husband has purchased rings, earrings and necklaces from them. I have had jewelry repairs and adjustments completed by them. I have ALWAYS had a wonderful experience with this store and it's associates. Peter Manka, Sr. was our first contact person with Ben Garelick but I have dealt with his son, his daughter and another associate, Patty Emma, on several occasions. All of them are wonderful. If I am buying jewelry that I feel is important to me, BenGarelick is my go-to jeweler. I appreciate the quality of service so much that I sent my son there when he was purchasing a ring to propose to his girlfriend and they treated him as well as anyone. Whether you are purchasing something that costs $100.00 or much more they treat you as though you are spending millions with them. I highly recommend them.
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Posted 1 year ago
I’ve shopped at Ben Garelick a number of times over the years and love their product and associates. Always so friendly and easy to work. Of course the jewelry is amazing and I always get compliments on it.
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Posted 1 year ago
Quick, beautiful, and great staff!
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Posted 1 year ago
Service is outstanding! I would highly recommend Ben Garelick Jewelers to anyone looking for quality service and product!
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Posted 1 year ago
I am so lucky that my fiancé went to Ben Garelick! Not only do I have the most beautiful engagement ring from the store but both my fiancé and I recently purchased our wedding bands from the jeweler. Due to the unique setting of my engagement ring, I had a lot of questions regarding the best engagement ring/wedding band pairing. My fiancé and I set up an appointment with the jeweler (a very easy process) and we were able to have a conversation directly with the sales professional on my vision and concerns - they even had developed a virtual customized band for my consideration! I felt fully supported and listened to during our appointment and was very confident in walking out of the store having purchased 3 wedding bands (1 for my fiancé, 2 for me!). I couldn't recommend Ben Garelick Jewelers more - their professionalism is beyond reproach and everyone made us feel comfortable with making such an important purchase!
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Posted 1 year ago
Staff was very knowledgeable and found what I was looking for within my price range
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Posted 1 year ago
So happy with the service at Ben Garelick! I live in Oregon and was nervous to purchase such a large piece of jewelry from them online. But after reading their reviews and contacting the team at Ben Garelick, I was won over! The people there are so nice and their jewelry is second to none. I highly recommend Ben Garelick and will be back to purchase again!
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Posted 1 year ago
Wonderful selection of top notch jewelry my go to place for the Mrs. 😊
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Posted 1 year ago
Amazing! Very helpful, informative, and kind! Will tell my friends!
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Posted 1 year ago
The team at Ben Garelick is second to none. They exude professionalism and add the personal touch needed when shopping for engagement rings, as I was. They designed something custom for my fiancée, and she loved it so much that we came back to buy our wedding bands with Ben Garelick. We're not even from Buffalo! We drove all the way from Albany, and the team at Ben Garelick did not disappoint.
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Posted 1 year ago
Upgraded my wife's wedding set. It turned out better than we expected! Without a doubt, every piece of jewelry we have purchased over 25 years from Ben Garelicks has been cherished! Thank you for making our shopping experience enjoyable and memorable!
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Posted 1 year ago
I was a bit nervous purchasing online/out of state. Let me just say that the experience could not have been better. Peter went out of his way to help me, when my pendant did not match my ring he was quick to work out the details of having it corrected. I absolutely love the quality of the jewelry and the excellent customer service.
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Posted 1 year ago
She was "Bedazzled!" Thank you.
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Posted 1 year ago
Excellent service and a great selection of jewelry.
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Posted 1 year ago
Writing this review is a pleasure for me as Peter's professionalism, promptness, and dedication to getting me the best diamond value was outstanding. His information was accurate and his "say-do" was 100%. The entire experience stands in stark contrast to many post-Covid business interactions. Furthermore, my wife could not be more pleased with this beautiful ring! Lastly, my local jeweler said the insurance coverage sold to me by Peter was from the best company in the industry. Thank you Peter!
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Posted 1 year ago
Next time please don’t email my wife asking if she likes her new earrings the day before Valentine’s? Thanks.
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Posted 1 year ago
Wonderful customer service!!!!!!
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Posted 1 year ago
Ben Garelick Jewelers is rated 4.9 based on 169 reviews