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Bensons For Beds Reviews

1.2 Rating 1,755 Reviews
C
Happiness Grade
C

Delivery - Average

64.06%
Industry Average
Delivery excellent by Chris and James. Kept updated with delivery times and bed assembled within 15 minutes
posted 2 months ago - Nora Aspinall
I ordered from bensons and the delivery was spot on! I fitted bed myself and not a problem and the tv board works fine! goes up and down etc and mattress is great! I know every company have problems but you can't tar the whole business on one experience! great bed, great service and I have slept the best, which helps with my medical problems!
posted 5 months ago - Jonathan Skelton
I have purchased a kingsized Slumberland bed and headboard from the Scunthorpe branch which has just been delivered. I can't heap enough praise on the excellent manager ,the ordering process, the communications and the delivery men (so pleasant and efficient)
posted 1 year ago - Anonymous
The drivers were very helpful and polite. Only complaint was the delivery was late and we were told we would get a voucher for £50 which never arrived
posted 2 years ago - Sandra
5star service by Jack in your Mariners Way branch this morning. Very informative knew his product. Smiley friendly service not at all pushy. I will wait delivery of the new bed and have a good night's sleep 😴
posted 4 years ago - Dee Millington
Fab service from the guys in the shop to the delivery guys who took my new bed straight to the bedroom.
posted 4 years ago - Nick
Shop staff explained the different options, allowed us to use the mattress simulator to determine required hardness etc, and informed us of delivery options and dates.
posted 5 years ago - Andrew
The delivery drivers were very courteous and helpful.
posted 5 years ago - John
Well up to now the staff, a woman in Bensons was really polite and helpful we chose our bed an I gel and it was delivered on time we'll very early 7am on the date the delivery service was excellent and the men were very professional and polite However 402 days in and I've not really had 1 good nights sleep I toss and turn every night the bed is so warm the gel just seems to heat up the warmer I get no good for menapausel woman I'm afraid, so we are going to use the 40 day trial guarentee offer and change it the end of the week Watch this space So far Bensons 7 out of 10 let's see if we can make it 10 out of 10
posted 5 years ago - Anonymous
We had no problem with dealing with the sale and delivery team - yes we had to wait a bit on the phone but only about 10 mins and the telephone operative was courteous.
posted 5 years ago - Julie