Bensons For Beds Reviews

“ While Bensons excelled at selling me the mattress, their customer service when it came to returns was abysmal. ”

“ It seems as though Bensons For Beds just redistributes returns to customers for a replacement damaged goods previously sold. ”

“ 99th times until they get the delivery right even if it it takes years the while benson for beds hangs on to our hard earned £800+ We are still waiting for our refund of over £800 ( the damaged bed is in the warehouse but no-one from the returns team is prepared to acknowledge this ) One professional kind customer services person who kept her promise to email/call us back said she has sent various emails to the warehouse / returns team who refuse to acknowledge her emails. ”

“ Always place your order online never in a shop your need the online buyer protection, and open a chargeback with your bank and see who returns you quicker. ”

“ Absolutely terrible. No integrity and customer service advisers who have no idea what they are doing. I've been hung up on after waiting 1hr on hold for someone to answer the phone. The returns process is a sham, they are refusing to put in place the process which allows the delivery company to pick up items that were delivered damaged beyond use. Don't use this company at all. They aren't worth the headache. ”

“ or evoke the not satisfied with the sleep returns. ”

“ ThE boxes below are wrong, communication is virtually impossible, my emails and lettI r were ignored and returns impossible unless you’re prepared to pay a lot of money, will never buy from you again. ”

“ Sales man shop told lies about the 40 day guarantee, I changed my mind on the pillows on the day they was delivered but no returns . Sold a total lie from this company representative . Will never use again or recommend. Use ikea or amazon or a good company ”

“ I will tell everybody how terrible Bensons are for the rest of my life and recommend they shop somewhere with good returns policies such as IKEA, eve, Amazon. ”

“ Shocking dont use ive bn waiting for 6 months for items to be delieverd . Customers service complete waste of time always being fobbed off. We have now been banned from the shop how discusting. When some items was delivered the drivers attitude stunk damaged house left bedroom item down stairs and wouldnt take upstairs.cant get answers no one returns call ”