Bensons For Beds Reviews

“ Title: Shocking Customer Service from Bensons For Beds – A Nightmare Experience I am absolutely appalled by the terrible experience I have had with Bensons For Beds. ”

“ I emailed the head of customer service, the CEO. ”

“ I ordered the Aura Super King TV Bed Ottoman, which was a significant investment, expecting quality and service to match the price tag. ”

“ I am writing to share my disappointing experience with Bensons For Beds, particularly regarding their delivery service. ”

“ My experience with them has been an absolute disaster, filled with dishonesty, poor customer service, and outright lies. ”

“ Customer Service was very nice on the phone and apologised for our unhappiness with the mattress. ”

“ As I result I tried to contact the Eve customer service on the number provided (03309120997) I called at 0821hrs and again at 0834hrs. ”

“ Service closed. ”

“ Absolutely shocking after sales service. ”

“ Can only offer another Bensons For Beds horror story. Purchased a top quality bed (king size divan plus mattress) in November 2023 from Bensons in Harrogate. Great to begin with but within 6 months I began to experience back pain and noticed sagging on both sides of the mattress despite having faithfully rotated the mattress on a regular basis. I complained in store and a so- called technician from Emmiera was sent to inspect the mattress. He was here for 10 minutes and announced that he could find nothing wrong with the mattress and that he would get a good nights sleep on the mattress. I am very dissatisfied and am not sure quite what my next step will be. One thing is for certain. I can no longer sleep in this bed. The back pain is too severe! I really am very disappointed with the product quality and customer service offered by Bensons For Beds! ”