Bernard Boutique Reviews

Name: Bernard Boutique
Address: Bernard Boutique 4-8 High St Esher United Kingdom, Esher
Rating: 4.88

4.9 Rating 442 Reviews

97 %

of reviewers recommend Bernard Boutique

4.9

Based on 442 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+44 (0) 1372 464 604

Email:

online@bernardboutique.com

Location:

Bernard Boutique 4-8 High St Esher United Kingdom
Esher
KT10 9RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product got in sale brilliant savings and service was fantastic kept informed all the way”

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Posted 11 months ago

“Excellent service. From order to delivery was 2 days (this was just before Christmas). Great value trainers too. Will defo shop here again.”

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Posted 11 months ago

“I can unreservedly recommed Bernard Boutique. I placed an order online which was fullfilled promptly and delivered in just 2 days.”

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Posted 1 year ago

“Love Bernards. Always have a great selection of key pieces. Super friendly and helpful staff.”

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Posted 1 year ago

“I was extremely pleased with how easy it was to order online and how quickly I received my item. I will certainly be ordering items again in the future.”

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Posted 1 year ago

“I have been shopping at Bernards for 23 years and the service has always been exceptional! The staff very friendly and professional, not pushy at all, and give excellent style recommendations. I cannot rate this boutique highly enough!”

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Posted 1 year ago

“The top you sent is tiny; there’s no way it’s a 36. I’ve been ill so was unable to return within the date specified. Absolutely gutted. I’m going to have to give it to charity. 😢”

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Posted 1 year ago

“Excellent customer service. Bag arrived extremely well packaged and on time. Also at a much better price than anywhere else. Thank you from a very happy customer.”

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Posted 1 year ago

“Quick delivery, very pleased with my trainers, exactly as I wanted.”

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Posted 1 year ago

“Great customer service, lovely stock”

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Posted 1 year ago

“Fast and good service”

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Posted 1 year ago

“Yet another great experience this morning. Amazing, honest and friendly staff. Nothing is too much trouble for any of the team. They never ‘try’ to sell, just guide and the clothes and shoes are good quality, stylish and beautifully displayed. Thank you 💕 Tessa 💕”

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Posted 1 year ago

“I am so impressed with beautiful clothing on the website and the unbelievably fast response to my order! I was unable to find the dress in my size anywhere in Canada and I was skeptical that Bernard Boutique would be able to deliver so promptly and economically. They came through and I had my dress in fewer than 3 days! Great value, fantastic service! Thank you!”

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Posted 1 year ago

“Good service - love the pants - great responsive service and good communication.”

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Posted 1 year ago

“Very helpful, nice product range and quick delivery. Recommended”

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Posted 1 year ago

“I came in a couple of weeks ago whilst out for a walk so had on a gym outfit. I got looked up and down and was made to feel I should not be in there! After choosing to rise above this I choose a denim jacket to purchase in the sale. I then went to try on a few pairs of shoes, I was followed into the area and the assistant was very bossy and once she established that I was not interested in the clumpy ugly shoe she was trying to sell me, she then promptly snatched the shoe out of my hand and told me there was nothing in my size! I left the shop immediately and told the other assistant I would not be buying the jacket. I have never been treated so badly by a shop. This sort of behaviour is not acceptable.”

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Posted 1 year ago

We are very sorry you felt so strongly about your experience in-store. As you are anonymous in your review, we would like to have the opportunity to reply to you... Feel free to pop in for a chat as we pride ourselves on a 5* customer experience and were sad to hear you felt this way.

Posted 1 year ago

“Excellent customer service, always available on the phone, speedy delivery and speedy processing of returns. So pleased to have found them and will be a repeat customer”

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Posted 1 year ago

“Envoi en Belgique rapide, les vêtements sont super bien emballés ! Merci beaucoup”

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Posted 1 year ago

“Excellent service as always”

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Posted 1 year ago

“I bought a dress online and unfortunately it was the wrong size 😔 Such helpful and friendly staff when returning with other suggestions offered.”

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Posted 1 year ago

Bernard Boutique is rated 4.9 based on 442 reviews