“I dont trust this company..ordered 3 items. Waited a month and got an email saying their suppliers could not deliver due to Covid 19. Fair enough they gave me the option of keeping my money as credit or requesting a full refund. I chose a full refund. A week later one third of the money was credited back into my account. They do not reply to my emails asking for the rest of my money as requested. I waited another 3 weeks thinking that 2 out of the 3 items will arrive. Still nothing... very dissapointing. DO NOT ORDER anything from them, they take your money and disappear. Shocking!!!”
“Awful company. Total scam. Beware!! They send you shoddy, smelly clothes made with terribly cheap fabrics with poor stitching. When you try to return, they refuse to provide return address. I have emailed them at least 30 times and they continue to fob me off. Really furious at their conduct. Shocked they’re allowed to advertise on Facebook.”
“Item took 7 weeks to arrive . It came today I had given up no customer service replies to emails totally ignored. Item not as vibrant as shown on line but wearable for a few times . Sorry wouldnt trust to use again”
“Sometimes I think these sites are the same company. Web design is similar if not identical. Discounts are the same. Terms are identical. They have many of the same poorly made items. Same issues across the board. I had an order cancelled on me after they got my money. It was a battle but I got my refund after involving my state attorney general and the Federal Trade commission fraud department. The FTC works internationally
Only correspond by email and save everything to forward to FTC. I flooded them with daily requests for updates and it was obvious that the FTC was getting courtesy copies. I wore them down. They count on you giving up.”
“My order has not arrived although they took my money for two tops.
I cant get in contact with them to complain. I feel ashamed of myself for letting myself be ripped off.”
“Berrylook is a rip of company I irene paid £50 for some tops and very thin clothing poor stitching and small size friend to fone or email but no luck. Face book should be ashamed of letting this company use their facebook to advertise please dont be fooled or buy anything from this company”
“If I could give lower than a zero, I would. I spent $200 on clothing and will not be able to wear one stitch of clothing. Poor fabric. Poorly made. Too small. Very long wait to receive clothing. The list could go on and on. Lesson learned, Berrylook! Lesson learned.”
“My order have not arrived. Its going on 4 weeks. Placed my order on May 25, 2020. PayPal states 180 days to dispute this fiasco, unbelievable! I just have to wait and see... I do believe I have been scammed by another Chinese company! There should be international laws against this type of thing!”
“I have waited over a month for delivery . Recieved items today 19th June . Quality is awful and clothes don’t fit . I can not find a way to return these items . No returns label in parcel. Been on website but cannot get any returns information. Only returns policy . I have wasted £29 .
Mrs m moten”
“Berrylook they are thief they don't response you even after and keep sending emails about new offer they don't deliver only take the money don't order on this website they are robbers.”
“DO NOT ORDER ANYTHING FROM BERRYLOOK
I ORDERED 2 THINGS FROM THIS COMPANY in April and I still have not received my order. It is now June 18. Berry look uses the same 'pat' answer every time I email asking where is my order. It is getting ridiculous . Their customer service number is always busy and this company just does not care about their customers. As long as they have their money.... they do NOT want to help. Save yourself some stress never order from this company. They just don't give a damn.”
“Sent 3 items back they were terrible material I sent the parcel back 22nd may they had to sign for it I have had no email and no refund I’m totally disgusted I have waisted£49 will never see it again”
“I ordered in April, it's now June have not received anything. And when I try to log in now it says my account doesn't exist. Meanwhile I logged on April 23 and it said my order was partly processed with some on the way and some on back order. They scammed over $100 from me......”
“They are a total scam and I think a class action lawsuit against them would be a great idea. They take money and do nothing with it except probably laugh that they scammed a ton of people that day. They dont even have actual tracking numbers that lead to anything. It's all fake and they try to convince you to drop your claim against them on PayPal and THEN they will make sure you recieve your order. Uh no. Wtf.”
“I received my order one month later.. They do not keep you updated with emails.Shoes do not appear to be what they look like on the website. They look like fake plastic. emails. Not shop from here again.”
