Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The print was bought as a father’s day gift and is absolutely gorgeous. Thankyou so much :-)”

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Posted 6 years ago

Our pleasure Amy - we're pleased you like it. Bertie & Jack :)

Posted 6 years ago

“I love my two customised, framed pictures - they are perfect christening presents for my niece and nephew. Exceptional quality, and in very nice boxes which help make up a lovely gift... and they came super quickly. Thank you!”

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Posted 6 years ago

It's our pleasure. We're so pleased you liked them and we hope your niece and nephew and parents of enjoy them too.

Posted 6 years ago

“Great product and service!. Could buy the all of the products from Bertie & Jack!.”

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Posted 6 years ago

Thanks for the review! We're so pleased you like your artwork.

Posted 6 years ago

“Lovely colourful prints.”

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Posted 6 years ago

Thanks for the review - we really appreciate your kind words.

Posted 6 years ago

“Amazing present for my sister's 30th - she loved it - and incredible customer service from Ellen and her team. Would definitely recommend to others and use again myself.”

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Posted 6 years ago

We're so pleased that your sister loved her artwork and thanks so much for the review. It means a lot :)

Posted 6 years ago

“Excellent service, product and communication!”

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Posted 6 years ago

Thanks Edward - we really appreciate the review.

Posted 6 years ago

“I bought happy place print and frame and couldn't be more pleased. It arrived in super quick time and was packaged very well. I have just ordered the same print for my daughter as she loved it so much. Will definitely be buying from Bertie and Jack again.”

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Posted 6 years ago

Thanks Tracy - we're so pleased you like your artworks :)

Posted 6 years ago

“very good job!!”

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Posted 6 years ago

Thanks Estelle! We're so pleased you liked it. Bertie & Jack x

Posted 6 years ago

“Great products and excellent service. Will be back again for sure. Thanks.”

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Posted 6 years ago

Pleased to hear it Lynn. Thanks for the review.

Posted 6 years ago

“Great service and quality”

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Posted 6 years ago

Thanks for the review - we're pleased you liked it.

Posted 6 years ago

“I have not received my product and I have messaged you to find out why.”

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Posted 6 years ago

Hi Karen, I've just replied via email and Facebook and we'll get a replacement into the post ASAP. Your artwork was dispatched, but it looks like it has been lost en-route. And apologies for the delay in getting back to you - we tend to step away from our desks over the weekend. Best wishes, Ellen

Posted 6 years ago

“great product, arrived quickly”

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Posted 6 years ago

Pleased to hear it! Thanks for taking the time to leave a review, Bertie & Jack

Posted 6 years ago

“My wife loved her Bertie & Jack picture for her first ever Mother’s Day. Great service and speedy delivery meant mummy received a perfect gift from her baby Oscar”

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Posted 6 years ago

How lovely! The first Mother's Day is so special and we're pleased to hear the occasion was marked with a Bertie & Jack. Thanks for the review.

Posted 6 years ago

“Amazing choice of artwork and backgrounds to choose from. Great service, extremely efficient. Thank you x”

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Posted 6 years ago

Our pleasure - thanks for the review.

Posted 6 years ago

“Great service and product”

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Posted 6 years ago

Pleased you like it Adam. Thanks for taking the time to leave a review.

Posted 6 years ago

“Lovely picture- fast delivery”

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Posted 6 years ago

Thanks for the review - pleased you like it.

Posted 6 years ago

“My wife was very happy with the mother's day purchase. And it looks great in the frame that came with it. So much choice of design and patterns to choose. Would highly recommend. This is now our third piece. The first two being brought in Bath. Delivered in a great time.”

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Posted 6 years ago

Thanks for the review Matthew. We're glad your wife appreciated her Bertie & Jack Mother's Day gift. Bertie & Jack.

Posted 6 years ago

“Fabulous "product" fantastic service”

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Posted 6 years ago

Pleased to hear it. Thanks for the review.

Posted 6 years ago

“Really pleased with my products. Loved it”

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Posted 6 years ago

That's great news! Thanks for the review, we really do appreciate it.

Posted 6 years ago

“I got the "Love Birds" framed print from Bertie & Jack, which I think makes a really lovely engagement gift for friends. I contacted them immediately after I placed the order and asked for it to be processed as soon as possible, as I was attending the engagement party just a week later! This was no problem at all and I got a notification saying my order was dispatched later that same day! And it was delivered just 2-3 days later! I can't fault the service and the product itself is perfect too.”

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Posted 6 years ago

We're so pleased that we were able to deliver the artwork so quickly and hope that the happy couple enjoyed their engagement gift too.

Posted 6 years ago

Bertie & Jack is rated 4.9 based on 863 reviews