Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

Write Your review

Tell us how Bertie & Jack made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Print ordered and delivered when they said they would. The print itself is great, but I wish I had just bought the print. The frame is a bit cheap looking, I will be searching for a new frame myself.”

Helpful Report

Posted 6 years ago

“We’re very accommodating when I asked if it could be done sooner. Lovely present Thank you so much”

Helpful Report

Posted 6 years ago

“Brilliant service, picture arrived much quicker than expected and was exactly what I'd ordered, wel wrapped and in a lovely box perfect for giving as a present.”

Helpful Report

Posted 6 years ago

“The picture that I ordered was amazing and it arrived in very quick time”

Helpful Report

Posted 6 years ago

“I purchased a Bertie & Jack picture for my daughter & her husband for a wedding present . The delivery was very prompt & they were absolutely thrilled with it.”

Helpful Report

Posted 6 years ago

“Wonderful gifts with wonderful customer service! I will always think of Bertie & Jack for a lovely personal gift, I love the work they produce and so do my friends and family. Thank You! Jess x”

Helpful Report

Posted 6 years ago

“Lovely gift for my boyfriend, looks great on the wall next to our other picture. Can't wait to get another!”

Helpful Report

Posted 6 years ago

“Great product as always! Great for the home and for gifts! Speedy delivery too!”

Helpful Report

Posted 6 years ago

We're so pleased you think so Sophia. Thanks for taking the time to leave a review - we really appreciate the support.

Posted 6 years ago

“Spotted this picture originally in John Lewis loved it . Unfortunately when we went to purchase it, it was out of stock so was thrilled to get it directly. Great service speedy delivery and it looks superb at home. Many thanks”

Helpful Report

Posted 6 years ago

Our pleasure Terry - thanks for the review.

Posted 6 years ago

“Love these pictures and they make a lovely present for somebody. First saw these on a trip to Bath and purchased a couple and have since purchased a couple more from the website, which is very easy to do. Will definitely use again”

Helpful Report

Posted 6 years ago

It's lovely to hear from such a loyal Bertie & Jack customer. Thanks for the review - it really does mean a lot :)

Posted 6 years ago

“Superb service. A beautiful, individual piece of art. Really fast delivery when I needed a last minute gift.”

Helpful Report

Posted 6 years ago

We're so pleased we could get the artwork to you in time. Thanks for the review - it means a lot to the whole Bertie & Jack team.

Posted 6 years ago

“My friend absolutely loved the Bertie and Jack picture for her birthday. Her 2 favourite things, dogs and Marvel put together.”

Helpful Report

Posted 6 years ago

We're so pleased. Thanks for the review - we really do appreciate it!

Posted 6 years ago

“Bertie and Jack were amazingly helpful when there were problems with the delivery. And the actual product is so lovely as well. I will definitely definitely be coming back again”

Helpful Report

Posted 6 years ago

Thanks for the review - we really appreciate it :)

Posted 6 years ago

“lovely happy pic”

Helpful Report

Posted 6 years ago

Glad to hear your artwork is bringing a smile to your face - that's what it's all about! Thanks for the review :)

Posted 6 years ago

“Stunning, heart warming image. Meant a lot to recipient.”

Helpful Report

Posted 6 years ago

We're so pleased to hear that Justine! Thanks for the review - it really does mean a lot.

Posted 6 years ago

“Looks great and made a fantastic little gift”

Helpful Report

Posted 6 years ago

Thanks for the lovely feedback - we really appreciate it.

Posted 6 years ago

“Easy to buy through web site and amazingly quick delivery”

Helpful Report

Posted 6 years ago

We're pleased to hear it. Thanks for the review - we really appreciate it.

Posted 6 years ago

“A brilliant picture, thank you. Well packaged.”

Helpful Report

Posted 6 years ago

Our pleasure Sue - thanks for the review.

Posted 6 years ago

“We really liked our Happy Family picture when it came but it wasn’t quite as expected. The pattern was not what we thought we had picked. It looked much different to what was shown on the online picture. We believe this is because it is quite a reflective pattern and therefore the image would never be able to show the true nature of pattern.”

Helpful Report

Posted 6 years ago

Hi Ellie, We're sorry that the background print didn't live up to expectations. I will feedback your comments to the team. Best wishes, Ellen

Posted 6 years ago

“Lovely, original artwork. Quick and efficient service. Really nice packaging which can be used as the gift box. I liked the ability to add your personal message. Thanks.”

Helpful Report

Posted 6 years ago

Our pleasure Johanna. Thanks so much for the lovely review - we really do appreciate it.

Posted 6 years ago

Bertie & Jack is rated 4.9 based on 863 reviews