Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

Write Your review

Tell us how Bertie & Jack made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast and efficient service and delivery - 'Perfect Together' arrived a couple of days after ordering via the excellent website which is so easy to use and was amazed at how many choices there were. Brought as a Christmas present for my stepdaughter and partner, and I know they will love it as much as I do. I will definitely be using again as I have got a few ideas for my own home, as well as for gifts for other special people. Thank you Bertie & Jack.”

Helpful Report

Posted 8 years ago

Thank you for the fab review Lora - it really does mean a lot! Bertie & Jack :)

Posted 8 years ago

“At first we could not get the website to take our order. However on taking up the order directly every part of the service offered was excellent.”

Helpful Report

Posted 8 years ago

Thanks for the review Leigh. We don't often have problems with the website, but when we do, you can always order directly from us :)

Posted 8 years ago

“Really pleased with the gift”

Helpful Report

Posted 8 years ago

We're so pleased Carly. Thanks so much for the review.

Posted 8 years ago

“THE PICTURES ARE SO CUTE WHO CAN RESIST ;)”

Helpful Report

Posted 8 years ago

Exactly Tracey! Thanks for the review - we really appreciate it.

Posted 8 years ago

“My friend was very pleased with the gift I bought her from Bertie & Jack. I would definitely buy from here again!”

Helpful Report

Posted 8 years ago

Pleased to hear it Samantha. Thanks for the review - it's much appreciated.

Posted 8 years ago

“Beautifully framed picture and presentation box. Swift and efficient service from the point of ordering.”

Helpful Report

Posted 8 years ago

That's what we like to hear Amy! Thanks for the review - it really does mean a lot.

Posted 8 years ago

“Great service and very quick delivery! Love the free card that came with the frame!!”

Helpful Report

Posted 8 years ago

We're so pleased you like your artwork and the card that comes with it! Thanks for the great review as well, we really appreciate it.

Posted 8 years ago

“Fantastic company. Great customer service and an excellent product. third time I have brought a wedding present from Bertie and Jack and couples have loved them. Adore how it can be personalised each time.Will defiantly buying from Bertie and Jack again and highly recommend.”

Helpful Report

Posted 8 years ago

Thanks so much for the fab review Cordelia. It's wonderful to hear that our artworks have made such lovely wedding gifts and we look forward to you shopping with us again!

Posted 8 years ago

“A beautiful product and keepsake, thank you.”

Helpful Report

Posted 8 years ago

Our pleasure Jodie. Thanks for the review.

Posted 8 years ago

“Brilliant fast service dispatched the next day! Delighted”

Helpful Report

Posted 8 years ago

Pleased to hear it Scott. Thanks for the review.

Posted 8 years ago

“Beautiful product, very original and delivered fast. What more do you want?!”

Helpful Report

Posted 8 years ago

What more indeed!! Thanks Kate, we love the review :)

Posted 8 years ago

“A beautiful product. Individual, innovative, yet simple. Well packaged and delivered in double quick time.”

Helpful Report

Posted 8 years ago

We're so pleased you like it. Thanks for the lovely review, we really do appreciate it.

Posted 8 years ago

“Very quick service and great product, thank you”

Helpful Report

Posted 8 years ago

Our pleasure Rachel. Thanks for the review :)

Posted 8 years ago

“Lovely product and very helpful staff! I have made a couple of purchases from Bertie and Jack and have loved them all!”

Helpful Report

Posted 8 years ago

Thank you for the lovely review - we really do appreciate it.

Posted 8 years ago

“Wonderful quick service. Beautiful personalised picture. Would thoroughly recommend. Thank you”

Helpful Report

Posted 8 years ago

That's lovely to hear Amanda - we really do appreciate it. Thanks so much for the review, Bertie & Jack.

Posted 8 years ago

“I really like my elly family picture, my only gripe is the frames are so expensive so had to buy without and look in my local frame shop.”

Helpful Report

Posted 8 years ago

Thanks for the review Louise. You are right, our frames are slightly pricier than elsewhere, but we made a decision to stick with the best of British and source all our fames here in the UK. We hope you find a nice frame locally.

Posted 8 years ago

“Beautiful cushion design. The different fabric used on the front and back really works”

Helpful Report

Posted 8 years ago

Thanks Amanda - we're pleased you like it.

Posted 8 years ago

“Bertie & Jack just make me smile”

Helpful Report

Posted 8 years ago

Jo - you've just made us smile. Thank you :)

Posted 8 years ago

“Easy to place an order and excellent courier service with a range of options to ensure delivery is on a day and time suitable to the customer. Thank you.”

Helpful Report

Posted 8 years ago

Thank you Susan. We really do appreciate such a glowing review!

Posted 8 years ago

“Very prompt reply to enquirery and excellent service and fabulous product”

Helpful Report

Posted 8 years ago

Thanks Alison. Most importantly, we're pleased you are enjoying your Bertie & Jack artwork. That's what it is all about.

Posted 8 years ago

Bertie & Jack is rated 4.9 based on 863 reviews