Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a lovely giraffe picture and wanted an elephant one to match. Not available for sale or on line, but I got in touch with Bertie & Jack and one was made for me. Excellent service and delivery. Thoroughly recommend Bertie and Jack !”

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Posted 8 years ago

Thanks Pauline. Pleased to hear you now have a matching pair of Bertie & Jack cut-outs!

Posted 8 years ago

“It was very easy to order, and very quick to arrive! Overall very happy with the experience!”

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Posted 8 years ago

Thanks Elisabetta. If you're happy, then Bertie & Jack are happy :)

Posted 8 years ago

“Great service, my order arrived very quickly! :)”

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Posted 8 years ago

Pleased to hear it Becky. Thanks for the fab review - we really do appreciate it.

Posted 8 years ago

“Great quality product, excellent customer service throughout. I'll be back for more!”

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Posted 8 years ago

Lovely to hear Sophie. Reviews like this make our week!

Posted 8 years ago

“Fantastic quick delivery. Picture was perfect - exactly as described. Will most definitely purchase more artwork from Bertie and Jack Thank you”

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Posted 8 years ago

Pleased to hear it Claire. Thanks for taking the time to leave such a great review, Bertie & Jack

Posted 8 years ago

“Easy to use website, prompt delivery and the product (Happy days cushion), which was a gift, is loved!”

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Posted 8 years ago

Pleased to hear it Melanie. Thanks for the lovely feedback.

Posted 8 years ago

“Brilliant as always, many thanks”

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Posted 8 years ago

You're very welcome Jason - thanks for the review :)

Posted 8 years ago

“We have bought lovely pictures from Bertie & Jack before for ourselves, but this time purchased one as a wedding gift. It's so beautiful I'm tempted to keep it for myself...! I love the personal touches like adding a little note.”

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Posted 8 years ago

Thanks for the fab review. We really appreciate it. You know you've chosen the perfect pressie when you're tempted to keep it yourself. We hope the happy couple love it too.

Posted 8 years ago

“What a gorgeous thing! I love it! Beautifully presented, excellent quick service and the girlfriend loves it! Top marks!”

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Posted 8 years ago

Great to hear Adam and we're pleased your girlfriend likes it. That's what it's all about!

Posted 8 years ago

“I absolutely love the personal feeling of these pictures. Highly recommended”

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Posted 8 years ago

Thanks so much Helen. We're pleased you like them!

Posted 8 years ago

“Delivery really prompt and product beautiful!”

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Posted 8 years ago

Great to hear - thanks for the lovely feedback Lisa.

Posted 8 years ago

“I love my 'Best Bunnies' picture which is a gift for my sister. It's so fab! I almost don't want to give it away! Amazingly fast efficient delivery and I just love Bertie & Jack products and service. Thank you x”

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Posted 8 years ago

Ha ha - it sounds like you need to treat yourself to your very own Bertie & Jack Emma. Thanks for the great review - we really appreciate it.

Posted 8 years ago

“Fast, friendly and professional service. Tailored my order to match a previous order even though pattern and surround were no longer an option online. My daughter loves the finished product. Would highly recommend to anyone.”

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Posted 8 years ago

That's lovely to hear Claire. We're so pleased your daughter is pleased with her artwork - that's what it's all about!

Posted 8 years ago

“Excellent service arrived 3 days after ordering. Great quality and my daughter was thrilled with it for her 21st Birthday . It was an extra special gift .Thank-you Bertie & Jack.”

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Posted 8 years ago

We're so pleased your daughter liked her artwork. Thanks for the fab review - it really does mean a lot to us.

Posted 8 years ago

“Beautiful cushion! Love the penguins.”

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Posted 8 years ago

Thanks Susan. We're really pleased with our cushions too!!

Posted 8 years ago

“Very good service, simple and easy and absolutely love my picture, thank you so much, will definitely recommend x”

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Posted 8 years ago

That's what we like to hear Sandra. Thanks for the lovely review - we really do appreciate it.

Posted 8 years ago

“Brilliant customer service. I asked for help in choosing a pattern and asked for some of the picture to be a different print. The response was quick and very helpful and I now have an xl flock print in my home!”

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Posted 9 years ago

Hi Laura, Thanks for the fab review. We're pleased to hear that your truly original Bertie & Jack artwork is now proudly hanging in your home.

Posted 8 years ago

“Many thanks for your help. Really quick turnaround and the picture looks fantastic. Really like the website as well. I'll be back to shop!”

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Posted 9 years ago

Great news Philip. Thanks for the fab review - we really do appreciate it.

Posted 9 years ago

“We first were introduced to Bertie and Jack whilst Chritmas shopping in Bath. At the time my daughter was 35 weeks pregnant. Our little grandson decided he liked Bath and joined us early. On the wall in the maternity unit was a Bertie and Jack picture which I have just bought for my daughters birthday. The picture is lovely and will always be a very special memory for us.”

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Posted 9 years ago

Hi Mo, We absolutely loved your story when you got in touch and are so pleased we were able to re-create your artwork in celebration of that momentous day. Thanks for the review too :)

Posted 9 years ago

“I love Bertie and Jack - we have a growing collection around our house and are now a staple present to celebrate the arrival of our friends' new babies!”

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Posted 9 years ago

How wonderful Chloe - it's lovely to hear of your own growing collection and the Bertie & Jack artworks that you have given to celebrate the arrival of new babies. Thanks for the fab review.

Posted 9 years ago

Bertie & Jack is rated 4.9 based on 863 reviews