Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered our picture very late and Bertie & Jack were able to deliver it very quickly so we received it on time for a birthday present. When it arrived the frame was broken, but they were very quick and helpful to rectify the problem for us! Overall very good service :)”

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Posted 6 years ago

Thanks for the lovely review. We hate it when our artworks arrive less than perfect and so are pleased to hear that the replacement frame arrived nice and quick.

Posted 6 years ago

“What’s not to love? Excellent art for our house and excellent customer service.”

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Posted 6 years ago

Thanks for the review Laura - we really appreciate such lovely feedback.

Posted 6 years ago

“Lovely picture for valentines day present”

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Posted 6 years ago

We're glad to hear it was well-received. Thanks for the review.

Posted 6 years ago

“Liked the fact you can do a little note in the corner to make it personalised.”

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Posted 6 years ago

Thanks for the review. Nice to hear you like the personalised touch.

Posted 6 years ago

“Absolutely excellent and top quality product. I opted for a personal message for my daughters wedding gift. Very efficient service, prompt delivery and regular communication on timescales. Will definitely recommend you and will definitely purchase more products. Thank you Bertie & Jack!”

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Posted 6 years ago

Our pleasure Lucy - thanks for the lovely review.

Posted 6 years ago

“My partner loves pigs and we love travelling so 'I love you sow' with the world map was a perfect Valentine's present. Thank you Bertie & Jack.”

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Posted 6 years ago

Our pleasure - we hope they liked it! :)

Posted 6 years ago

“I don't usually review things I've bought but this picture was SO special, I had to! Huge thanks. It brought a tear to my eye (in a good way).”

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Posted 7 years ago

We're so pleased you like it! Thanks for the review - it really does mean a lot.

Posted 7 years ago

“Beautiful artwork and great customer service”

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Posted 7 years ago

Thanks for the review Eleanor. We're so pleased shopping with Bertie & Jack was a positive experience.

Posted 7 years ago

“I ordered one of the newer prints to go with my collection for my husbands anniversary gift. We both love Bertie & Jack and I hope he loves the design as much as I do. Thank you for speedy delivery and gorgeous packaging!”

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Posted 7 years ago

Thanks for the review and we hope your husband likes the artwork too! Happy anniversary.

Posted 7 years ago

“I have made several purchases from Bertie & Jack and am delighted with each of them. My most recent picture is as lovely as all the others and the service I received excellent.”

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Posted 7 years ago

We're pleased to hear it. Thanks for the review and your continuing loyalty :)

Posted 7 years ago

“I bought a picture for my new baby's room”

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Posted 7 years ago

Thanks for the review - we really appreciate it.

Posted 7 years ago

“Thank you so much, it’s really lovely! X”

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Posted 7 years ago

Our pleasure! We're pleased you like it and thanks for taking the time to leave a review. We really appreciate it.

Posted 7 years ago

“Excellent personal help and service. Lovely prints. As shown and described. Would buy a lot more but wait for reduced price. Such good value for unique gifts !”

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Posted 7 years ago

Thanks so much for the review - we're really pleased that you are enjoying your prints.

Posted 7 years ago

“As always fast efficient service and brilliant pictures”

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Posted 7 years ago

Thanks Andree - we're pleased you like them!

Posted 7 years ago

“I have a similar picture at home, but bought a bigger version as a present for a friend. The design I wanted was very specific, but the team accommodated this for me and it was at my door within 2 days. Would definitely buy from Bertie and Jack again.”

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Posted 7 years ago

We're so pleased we could help. Thanks for the review - we really appreciate it.

Posted 7 years ago

“Absolutely love the Mr Dino print”

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Posted 7 years ago

That's great news! Thanks for the review - we really appreciate it :)

Posted 7 years ago

“A perfect gift to mark the arrival of a new baby. The parents loved the art work and it's proudly displayed in the nursery. Super product and super service. Thank you”

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Posted 7 years ago

Our pleasure. We're so pleased they liked it!

Posted 7 years ago

“I loved the picture and was really happy that it arrived promptly as I needed it in a hurry. Thank you!”

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Posted 7 years ago

Thanks for the review - we're so pleased we were able to deliver in time.

Posted 7 years ago

“Always quality designs and colours. We have quite a few Bertie & Jack pictures and they always cheer up any wall. Would recommend anyone to check their stall/website out!!👍”

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Posted 7 years ago

Thanks Ben! We love our Bertie & Jack customers...you're the best.

Posted 7 years ago

“Excellent service and communication when enquiring about a frame. Thank you”

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Posted 7 years ago

Our pleasure Karen. Thanks for the review.

Posted 7 years ago

Bertie & Jack is rated 4.9 based on 863 reviews