Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

Write Your review

Tell us how Bertie & Jack made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was recommended by my daughter. Just as expected. Dissappointed at packing very large box for size with very little bubble wrap to protect it. Also as this is for a wedding present nx t month it didnt come with a gift box. I believe when my daughter has purchased from you a gift box was supplied.”

Helpful Report

Posted 7 years ago

Hi Carole, We're so pleased that the artwork was as expected, but are sorry that you were disappointed with the packaging. Gift boxes come with our mini, small and medium artworks only. I've attached a link to the FAQs on our website where there are details of this: http://www.bertieandjack.co.uk/faqs Thanks so much for the feedback - we really do appreciate it.

Posted 7 years ago

“Perfect, couldn’t be happier. Looking forward to putting it up in babies nursery”

Helpful Report

Posted 7 years ago

How exciting! We're so pleased you like it.

Posted 7 years ago

“You made me happy because it is exactly as I pictured it. Very happy, thank you.”

Helpful Report

Posted 7 years ago

Thanks for your lovely feedback Rachel - your review has made us smile too. Win win.

Posted 7 years ago

“My picture really was a perfect gift 😊”

Helpful Report

Posted 7 years ago

That's what we like to hear! Thanks for the review :)

Posted 7 years ago

“It’s a wedding present for my son , he had a picture when he got engaged, hopefully next picture I order will be 3 characters!!”

Helpful Report

Posted 7 years ago

Ha ha! We love the idea of your son's Bertie & Jack artworks celebrating those special moments in your son's life. Thanks for the review.

Posted 7 years ago

“Amazing customer service! A big thank you to the team for creating and delivery a beautiful gift quickly for me. Would not hesitate to recommend! Thank you.”

Helpful Report

Posted 7 years ago

Our pleasure! Thanks so much for the review. We're really pleased that we were able to create and deliver your artwork in time.

Posted 7 years ago

“Lovely colourful design to brighten the nursery”

Helpful Report

Posted 7 years ago

Thanks for the review - we're pleased to hear it's brightening the nursery walls.

Posted 7 years ago

“Really helpful & speedy service, as well as beautiful artwork delivered! Couldn't ask for more :D”

Helpful Report

Posted 7 years ago

What a great way to start 2018! Thanks for the review Joanna - we're pleased to hear you are enjoying your artwork.

Posted 7 years ago

“Lovely products delivered quickly and in time for Christmas.”

Helpful Report

Posted 7 years ago

Thanks for the review Christopher. We're pleased we were able to deliver in time for Christmas.

Posted 7 years ago

“Lovely product, great service - thoroughly recommended.”

Helpful Report

Posted 7 years ago

Thanks for the review - we really do appreciate it.

Posted 7 years ago

“Have three pieces already all of which have fond memories of Bath. To open this one xmas day produced another fond memory from my son. It was very thoughtful of you to enclose the butterfly cut out with my sons name on it. Can't wait to order another one for next year. Thank you.”

Helpful Report

Posted 7 years ago

It was our pleasure Tracey. We're really pleased you like it :)

Posted 7 years ago

“Such a beautiful product and arrived super fast, even though I ordered the week before Christmas. So pleased.”

Helpful Report

Posted 7 years ago

Thanks for the review - we're delighted it arrived in time for Christmas.

Posted 7 years ago

“Saw the stall in Bath with my girlfriend. We loved the artwork and it made a perfect Christmas present.”

Helpful Report

Posted 7 years ago

We're pleased to hear it! Thanks for the review - we really appreciate it.

Posted 7 years ago

“Super fast delivery just before Christmas even though I missed the deadline. Lovely products”

Helpful Report

Posted 7 years ago

We're so pleased we were able to deliver in time for Christmas. Thanks for the review.

Posted 7 years ago

“Very quick and efficient”

Helpful Report

Posted 7 years ago

That's what we like to hear! Thanks for taking the time to leave a review.

Posted 7 years ago

“Good, easy to use website. Lots of choices on design and colours. Free and speedy delivery! The picture was perfect and the personalisation was a lovely touch. My daughter was over the moon with the picture. Thank you!”

Helpful Report

Posted 7 years ago

We're so pleased your daughter is enjoying her artwork. Thanks so much for the review, Bertie & Jack.

Posted 7 years ago

“I was very pleased”

Helpful Report

Posted 7 years ago

We're pleased that you are pleased. Thanks for the review.

Posted 7 years ago

“Great service and quick delivery.”

Helpful Report

Posted 7 years ago

Great news - thanks for the review.

Posted 7 years ago

“Delighted with quality of the product”

Helpful Report

Posted 7 years ago

We're so pleased Debbie. Wishing you and your family a very happy Christmas.

Posted 7 years ago

“Beautiful picture! Very efficient and prompt delivery. Perfect!”

Helpful Report

Posted 7 years ago

That's what we like to hear! Thanks so much for the review - we really do appreciate it.

Posted 7 years ago

Bertie & Jack is rated 4.9 based on 863 reviews