Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication! Excellent customer service! Superb product!! Great price!”

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Posted 8 years ago

Wowzers - that's the kind of feedback we love to get. Thank you!!

Posted 8 years ago

“Many thanks to the team at Bertie & Jack for their outstanding service and beautiful artwork. I purchased some artwork for a gift and was fairly tight on time so I was really pleased when it turned up the very next day. I am also so happy with the outcome and how pretty it is that I can't wait to gift it as a wedding present. I also emailed the team with a couple of questions and always received a quick response and they were very helpful. I've definitely got my eye on a few more pieces!”

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Posted 8 years ago

We're so pleased you like your Bertie & Jack Louise. Thanks for the great review. We look forward to you shopping with Bertie & Jack again soon!

Posted 8 years ago

“They were really helpful in helping me make sure I was making the right choice of swatch. It arrived really quickly and is absolutely beautiful. I can't wait to get it up on the wall.”

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Posted 8 years ago

It really was our pleasure Yvonne. We're pleased to hear that you are enjoying your Bertie & Jack artwork.

Posted 8 years ago

“Needed a gift for a family wedding but wanted something unique. The always and forever elephants seemed perfect and when personalised with wedding date made an ideal, unique gift. Very pleased ????.”

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Posted 8 years ago

Thank you for the lovely review! We hope the happy couple liked their personalised Bertie & Jack artwork too.

Posted 8 years ago

“Extremely pleased with my purchase. From the beginning, excellent service in all areas. Extremely pleased with the final product.”

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Posted 8 years ago

That's great news. Thanks for the review!

Posted 8 years ago

“Excellent service from start to finish and an amazing item, twit twoo picture with map. Communication top notch and beautiful gift wrap, will be telling all my friends about you, once I've given the surprise gift!”

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Posted 8 years ago

Wow! We are so pleased that the artwork and customer service met expectations. Thanks for the fab review and we hope that the lucky person receiving their Bertie & Jack gift loves their artwork too.

Posted 8 years ago

“Speed of service and quality of product.”

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Posted 8 years ago

Thanks for the review Victoria. We're pleased to hear you were happy with the product and speed of delivery.

Posted 8 years ago

“Bertie & Jack made the perfect gift for a best friends wedding! We know because we recorded one ourselves! Despite ordering last minute they were able to prioritise our order and get it to us in especially good time! Thanks!xxx”

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Posted 8 years ago

Thanks for the great review - we;re pleased that the artwork got to you in good time and hope you had a wonderful time celebrating with your friends.

Posted 8 years ago

“I ordered five Bertie and Jack prints online as gifts for my bridesmaids. I was quite short of time but this was no trouble for Bertie and Jack and their team. They quickly processed my order an it was delivered in plenty of time for the wedding. Thank you so much for the lovely prints, my bridesmaids were thrilled with their gifts!”

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Posted 8 years ago

We're so pleased that your bridesmaids liked their Bertie & Jack artworks. What a fab gift idea. We hope you had a wonderful day too. Congratulations from everyone at Bertie & Jack!

Posted 8 years ago

“Wonderful service and a beautiful product. Even down to the packaging! Would definitely use again!”

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Posted 8 years ago

We're pleased you like it and that you appreciated the Bertie & Jack gift box. We're rather proud of our functional but stylish gift boxes. No need for wrapping paper with these beauties!

Posted 8 years ago

“Beautiful product, fantastic quality and it arrived promptly.”

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Posted 8 years ago

That's what we like to hear Lucy. Thanks for the lovely review.

Posted 8 years ago

“I ordered a picture and it was delivered within two days. Fabulous service”

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Posted 8 years ago

Pleased to hear it. Thanks for the review Gill.

Posted 8 years ago

“I bought a lovely print as a Christening gift for my Godson from Bertie and Jack. It came and is absolutely perfect for him. I was also running tight on time so they managed to rush this out very quickly and was a very speedy delivery. It's not my first purchase and it won't be my last. Thank you so much! :)”

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Posted 8 years ago

Thanks Helen. We're pleased it arrived in time :)

Posted 8 years ago

“Lovely product beautiful finish and really helpful staff”

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Posted 8 years ago

Thanks of the great review Alison. It really does mean a lot.

Posted 8 years ago

“From the moment I made contact with a query I received excellent service and goods arrived promptly. Would recommend Bertie & Jack to any of my friends.”

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Posted 8 years ago

Hurrah. Thanks for the lovely review Jan - it means a lot.

Posted 8 years ago

“Brilliant fast delivery, helpful over email and beautiful personalised gift for my god daughter. 100% success!”

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Posted 8 years ago

That's what we like to hear. Thanks for the fab review!

Posted 8 years ago

“I am delighted with my purchase from Bertie & Jack it arrived in perfect condition and I was kept informed all through the process I would definitely order more in the future.”

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Posted 8 years ago

That's great news Trudy. Thanks for the lovely review.

Posted 8 years ago

“Rarely do you get quality and service together , the ease and spead of my order was second too none I would highly recommend Bertie and Jack !”

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Posted 8 years ago

Thank you for the wonderful review Doreen. It really does mean a lot to the whole team. We hope you will be shopping with Bertie & Jack again soon.

Posted 8 years ago

“Original and beautiful work :) very happy! Great service!”

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Posted 8 years ago

Thanks for the fab review Laura. We're so pleased you are enjoying your Bertie & Jack artwork :)

Posted 8 years ago

“Fabulous Artwork website does not do it justice. Excellent packaging and delivery.”

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Posted 8 years ago

Thanks for the review Richard. We're so pleased your artwork exceeded expectations!

Posted 8 years ago

Bertie & Jack is rated 4.9 based on 863 reviews