Bertie & Jack Reviews

Name: Bertie & Jack
Rating: 4.93

4.9 Rating 863 Reviews

99 %

of reviewers recommend Bertie & Jack

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

hello@bertieandjack.co.uk

Location:

25 Frankland Close, Bath
Bath

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Bertie & Jack 5 star review on 8th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much for the gorgeous Elly Family picture I ordered from you. I am thrilled with it and also love the penguin cut out that was included, a very sweet touch.”

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Posted 9 years ago

Hi Caroline, We're so pleased you like it. Thanks for taking the time to write a review - it really means a lot.

Posted 9 years ago

“Made my wife cry... with happiness”

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Posted 9 years ago

Wow! What more could we ask for! We're so pleased she liked it :)

Posted 9 years ago

“The website is user friendly, it's really easy to pick your favourite designs. Delivery was really quick and i love the print I bought! Great quality and good varied options!”

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Posted 9 years ago

Hi Marney, Thanks so much for the great review. It really means a lot to us.

Posted 9 years ago

“Looks great, giving to my sister and her fiancée for their wedding, know they'll love it too!”

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Posted 9 years ago

HI Charlotte, How lovely - hope they have a great day. Thanks for taking the time to write a review. We really appreciate it.

Posted 9 years ago

“Love the picture hope my friend does too! :)”

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Posted 9 years ago

Hi Claire, So do we! So pleased you like it :)

Posted 9 years ago

“Even though my order wasn't available on the web-site it was very easy to place my order. The picture is fabulous and just wanted to thank you for delivering so quickly.”

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Posted 9 years ago

Hi Alistair, It's our pleasure. Thanks so much for taking the time to leave a review.

Posted 9 years ago

“Speedy & efficient reply to my email enquiry. Great choice of backgrounds for the design that I wanted. Quick & easy to scroll through the choice of backgrounds & see what they would look like. Easy ordering system & then very efficient production & delivery! Cannot fault the process at all - thank you for another great gift! ????”

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Posted 9 years ago

Hi Deanne, Thanks for the fab review. We're so pleased that you found the website so easy-to-use.

Posted 9 years ago

“Arrived very quickly. Excellent packaging. Super product.”

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Posted 9 years ago

Thanks for the lovely review Maria - it's much appreciated.

Posted 9 years ago

“Excellent service. Very efficient. What I wanted wasn't on their website - following a few emails my exact order was completed. Would definitely recommend and use again. Well done Bertie & Jack - great company!”

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Posted 9 years ago

We're so pleased that we managed to create the Bertie & Jack artwork you were after. Thank you for leaving such a great review - it really means a lot to us.

Posted 9 years ago

“Prompt, friendly, personal service and the product is beautiful!”

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Posted 9 years ago

Thanks for the great review Linda. We love getting great feedback from our lovely customers!

Posted 9 years ago

“Delighted with the art work. We have bought it as a wedding present and think the couple will love it too.”

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Posted 9 years ago

Hi Carolyn, Thanks for the lovely review. We hope the wedding couple appreciate the artwork too.

Posted 9 years ago

“Excellent as usual! Cannot fault the quality! Will definitely be returning for more...again!”

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Posted 9 years ago

That's music to our ears Rob. We look forward to you shopping with us again!

Posted 9 years ago

“I needed an order made quickly (as usual, left it a bit late...) and Bertie & Jack were great - very helpful, prompt response to my email query, and my order was made and despatched in good time. The print was exactly what I wanted and looks fantastic.”

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Posted 9 years ago

Hi Sandy, We're glad we could help and that you got what you were after! Thanks for the great review :)

Posted 9 years ago

“Thank you to all at Bertie and Jack. Not only is the picture fab but customer care was great. My husband loved his "always & forever" piece and I am certain we will be back for more :)”

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Posted 9 years ago

Hi Sacha, We're pleased your husband liked his present. We look forward to you shopping again with us at some point in the future.

Posted 9 years ago

“Was really impressed with the quick turn around in the order and the quality of the product. I've bought this for a gift and am very excited about handing it over.”

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Posted 9 years ago

Hi Wendy, Thanks so much for taking the time to write such a kind review - we hope the recipient loves the gift too.

Posted 9 years ago

“Lovely elly family mount. Only observation is the quality of the frame itself could've been better.”

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Posted 9 years ago

Hi Christine, Thanks so much for taking the time to write a review. We're sorry that the quality of the frame wasn't up to scratch. It would be great to find out how we could improve this. If you have the time to drop us an email at hello@bertieandjack.co.uk with a bit more detail that would be much appreciated.

Posted 9 years ago

“Really pleased with the print. Excellent service as I had to change the message after placing order and it was no problem. Will order again for presents in the future.”

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Posted 9 years ago

Thanks for the wonderful review Philippa - we never get tired of hearing from happy customers :)

Posted 9 years ago

“Very good service. Quality of prints are absolutely amazing and were packaged really well when delivered. Would definitely use again and would definitely recommend this website to other people.”

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Posted 9 years ago

Hi Joanne, We're pleased to hear that your Bertie & Jack artwork, packaging and overall service met expectations. Thanks so much for taking the time to write a review - we really appreciate it.

Posted 9 years ago

“Another gorgeous picture and perfect wedding pressie. Thank you!”

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Posted 9 years ago

Thanks for the wonderful review - we really appreciate it.

Posted 9 years ago

“Fast service, excellent communication and a delightful product. Couldn't ask for anything more!”

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Posted 9 years ago

Hi Katie, This wonderful review has made our Friday Katie. Thanks so much :)

Posted 9 years ago

Bertie & Jack is rated 4.9 based on 863 reviews