“We ordered a washer from Best Buy and was delivered on time. Excellent customer service from Eric Estrada. Very nice guy, explained everything, very polite and considerate. Great work guys”
“Excellent store, they must have revised their policies, because accidents happen, but Todd Austin made it up to me, this store is a lot better than Amazon or any other for help. they made me very happy! you should shop there.”
“Companies do make mistakes, but I have never been helped more than the BEST BUY Gresham store, by Todd Scott. This is much better than Amazon. I will continue shopping here.”
“We could not be happier with each and every visit concerning this particular store. I highly recommend others in our area to check out this store due to awesome customer service!”
“I ordered my new TV on the internet and paid. I arrived at the Brandon, FL Best Buy, pulled into the parking lot. I gave Janet the paperwork for my order in the parking lot after she finished helping another customer. She picked up my new TV, brought it to my car in about 15 minutes. It could not have been easier. Thank you Janet.”
““A couple of times tom Malkovich rooted my phones and every time it was perfect work, even when once one of my phones was problematic but he managed to solve the problem. The whole team very professional and always ready to answer my calls. Looking forward to continue using hackerspyville in the future and I will certainly recommend to anyone who asks me.
Website: H A C K E R S P Y V I L L E . C O M
Quora Space: HACKERSPYVILLE
WhatsApp/Helpdesk: +1 (320) 961 4598”
“I bought a Yale Lock and paid $200 for tech support to come install it on 6/21/21 between 7am and 1pm, at the Millbury Store in Worcester, hence I called out for work to wait for them, it got to 12.30pm, no communication, I decided to call the store and inquire. Talked to a person named Jade who was extremely rude, he stated I had an accent and that he wouldn't understand me even in a million years, and hanged up on me. Didn't even listen to what I was calling for or even transfer me to another person who maybe could have listened and understood me. Jade spoiled my whole entire day.”
“Yesterday I had the Geek Squad install my new TV. What a great experience. Trevor was so terrific I can not say enough about the job he did, his respect for my home, his help with a new stand I purchased with the TV. He took the time to show me how to use all the features and said I could call or text him if I needed anymore help. What a great experience. Well worth the money for the service. Thanks so much Trevor in Bloomingdale Illinois store, your the best.”
“Gabe in computers assisted with the correct lighting USB cable. I was not familiar with the store layout. Was walking aimlessly and Gabe asked if I needed help. He showed me exactly what I needed and checked me out at the register. Thank You, Gabe for your kindness and professionalism. Store# 829.”
“Good prices
Free financing
Excellent installation.
I had two of the nicest most knowledgeable young adults install my 85 inch tv
It was installed off center previously but the bloomingdale illinois installer took the time to reposition it.
This gentleman was very nice and knowledgeable..he programed my TV and remotes and made sure I understood how to operate them.
I'm not sure of their names but they did a fantastic job today on 9/10/ 2020.
.”
“My phone & kids phones were broken, so I went online to research where I could get good deals. Came up on Best Buy. Entering the store(Best Buy Green Acres Mall) my daughter and I started looking, saw a couple females at the front, totally not welcoming response from them. We started feeling uncomfortable and weird and decided we were going to return to Jamaica ave to buy our phones. We decided to go look at laptops because my girls needed one. There we met “AL” beautiful personality, who asked how he could help. It was not his department but he took the time out to take us to “EDDIE” pleasant, patient, listen to our needs, work with our budget.We had so many ?s. He took his time to walk us step by step through the process. What we did not get he went over numerous times. Introduce us to better deals. That would save us money and gave us better service. AL & EDDIE you made our shopping experience one a customer will never forget and will always keep coming back to your store. My daughter and I thank you. We left the store with 3 iPhones, better phone service and a smile on our face of satisfaction. Please if u want a great experience go see AL & EDDIE at Best Buy (Green Acres Mall).”
“Best Buy is the worst, deceitful company. They charge renewal fees like they're some kind of resort and also charge ridiculous interest rates. Their so called excellent customer service reps are rude, hang up, pretend they can't view who hung up. Liars! Buyer beware. They remind me of Walmart stating they pay their staff well.”
“I visited my Best Buy store today in Germantown, MD. It's definitely my go-to store for one very important reason. The General Manager, Neal Patel, runs the most professional, customer service oriented, organized, with a well-trained staff of any Best Buy store I've been in, and I've been in many all over the country. The store looks great, and the staff is the best. Thanks always for a great shopping experience!”
“I went in looking for a certain refrigerator and had the nicest man help me it only took me not even a half hour and I had my order placed and paid for and it was delivered 2days later and the gentlemen that delivered it was as nice as could be i was very happy with Best Buy and I just love my new refrigerator !!!!”
“I recently had an online purchase delivery fiasco that cost me a days work and great frustration. I drove over to my local Best Buy and had an amazing problem solving experience from the manager Corey M and an appliance employee Eugenio. They not only resolved the issue but were super friendly and empathetic which meant allot after the stress and waste of time I underwent earlier in the day . Way to go guys amazing service I will be back for in person shopping but never again online . The delivery service needs to be re contracted to people who take pride in their work and are in the solutions business not the looking for problems business.”
