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Best Buy Reviews

1.4 Rating 1,444 Reviews
8 %
of reviewers recommend Best Buy
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Anonymous
Anonymous  // 01/01/2019
Best Buy is the worst ever they sold my husband a tv and told him the only thing was wrong with it was the brackets was missing but , when he had the TV set up it has a red line going thru it.
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Posted 5 years ago
Very good costumer service.
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Posted 5 years ago
always a good experience when I go to best buy. The staff is always helpful.
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Posted 5 years ago
Best Buy Gilroy ca cell phone service people know what they are doing. Fast and reliable service
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Posted 5 years ago
The quality of customer attention from the sales rep at St Pete, FL Arnold to the installers (Pedro. Angel & Jeffrey) it was a SMOOTH and EASY process WITHOUT feeling stressed or pushed to buy more. Plus, the quality of the product is also great! ...The notification services via emails and texts were also a BONUS!... It kept my household reminded and prepared... The section that gives information on what to do BEFORE the installers was an extra special touch too and VERY helpful! ....We bought the Frigidaire suite for our kitchen. EVERYTHING works GREAT and we have NO complaints! 24" Front Tall Tub Dishwasher SKU:6272905 and Gallery 3/4 Disposer SKU:6109304 (BOTH VERY QUITE when in use!); 25.6 Cu Ft Side by side Refrigerator SKU:609871; 5.3 Cu Ft Self Cleaning Electric Range SKU:5857605; 1.6 Cu Ft. Over The Range Microwave SKU: 5857718; ....FRIGIDARE Product reviews = 5 STAR on ALL the appliances & the installers & the sales rep from St Pete, FL!
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Posted 5 years ago
Ben at BestBuy in Spanish Fort Alabama did an excellent job today with a purchase I had that was damaged. Quick and easy and very professional. Thanks Ben.
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Posted 5 years ago
Rose, James, and Cody were fantastic in the cell phone department in Bradley Illinois. Very helpful and patient getting a cell phone hooked up for my father. My sister and I are very grateful for their help. Thanks again.
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Posted 5 years ago
I returned a air conditioner 2days over the 15 days He gave me the exchange anyway that is good customer service
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Posted 5 years ago
I've ordered online ship to home many times and I've never been disappointed!
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Posted 5 years ago
We went to purchase wireless headphones. As seniors, our expertise let's say is limited. Lu helped us, explained and answered our questions W/O talking down to us. Wonderful person!
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Posted 6 years ago
Lots of great stuff
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Posted 6 years ago
Love the prices at Best Buy, especially with the financing option on the store card. If I had one criticism, I wish they would not make the purchase of their dryer cord and hose kit mandatory for new dryer installation as the prices are at least double what you can get them for on other sites.
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Posted 6 years ago
Five stars to The Geek Squad Tremaine Higgins. He provided great service in the repair of my laptop. Appreciate it much. Larry W.
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Posted 6 years ago
Kenosha Wi. Best Buy got 5 stars from me for not just offering the Sony Reciever that I wanted a fair price but also for honoring their best price match after purchase was made. It was just a $22 dollar refund but I was still impressed with their policy and service.
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Posted 6 years ago
I would recommend Paige from the Best Buy Geek Squad at the Bergen Store. She is a life saver. My hard drive went bad and she was able to fix my computer and save all my files, I was so happy . Thanks a million Paige.
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Posted 6 years ago
ease of ordering online, lower price than any other store for my item, good customer service
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Posted 6 years ago
I ordered online. Got my package 2 days later. Fast service, no hassle ordering.
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Posted 6 years ago
Great selection, good prices.
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Posted 6 years ago
they matched amazons low price for a cell phone case
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Posted 6 years ago
I ordered an item an in less then a week I had it in my mail box. I don't understand how some companies can shop items quickly to Alaska while others take weeks or even months. Thank you best buy
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Posted 6 years ago
Best Buy is rated 1.4 based on 1,444 reviews