Best Gift Company Reviews

Name: Best Gift Company
Address: Wilne House 10 Salisbury Street, Long Eaton, Nottingham
Rating: 2.84

2.8 Rating 217 Reviews

46 %

of reviewers recommend Best Gift Company

2.8

Based on 217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

08450941033

Location:

Wilne House 10 Salisbury Street
Long Eaton, Nottingham
NG10 1BA

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Best Gift Company 5 star review on 28th December 2023

Anonymous

Anonymous // 01/01/2019

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“I have made a combo order(flowers,fruits,dry fruits) on May 8th to get it delivered on May 9th. I received an email on 9th morning saying they cannot do a delivery due to lockdown which is totally understandable and said you may cancel the order. They sent me another mail after 10 mins saying we can do a deliver but without the flowers. I said yes because it was Mother's day and didnt want to ruin the surprise so I said go ahead. The package was received in the evening and the delivery guy mixed up the order which was also fine. I get sometimes mistakes happen. But I was very very upset with the way it was delivered. The picture in the website was flowers,fruits in a basket,nuts in 4 separated compartment box, but the fruits came in a plastic cover and nuts the same way, just like how you get from the supermarket. When I checked more the package came from my local place itself and the delivery would be hardly Rs50 but they took Rs 399 and no flowers so they refunded 400 for that. They gave a WORST very upsetting experience and kinda took Rs 1800 for nothing. They have tie ups from local shops for which the delivery would not even be more than 50-60rs but they are taking around Rs 399, it's such a scam. The company asks to get in touch with support customer service who does nothing for a very disappointing customer. PLEASE NEVER buy anything from this website. GOOD FOR NOTHING.”

Helpful Report

Posted 3 years ago

“I ordered the rose bear for mother's Day, my parents had to take it outside for trash day almost immediately! it was full of flea like bugs! What a waste.”

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Posted 3 years ago

“Best Gift Shoppers is full of s_ _t!!!! I should have done research on them. I would have had the necessary tools to make an educated decision! On 05/06/2021 I ordered a bouquet of turquoise roses to b delivered by May 9, 2021. They were supposed to be a Mother’s Day gift. Well… guess what… today is Mother’s Day !!!No gift of flowers for my family member. If anyone is interested in initiating a CLASS action suit, COUNT ME IN!! Whomever is the jackass behind this “company” should be tarred & feathered and dragged through the streets!!!! I WANT MY REFUND!!!!!!”

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Posted 3 years ago

“Bait and switch - don't buy from this loser.”

Helpful Report

Posted 3 years ago

“I ordered a $30.00 Tee shirt for my granddaughter on 3/27 and I still haven’t received it. I’ve sent two emails. I received a reply after the first one saying it takes 30 days, which has come and gone. I want my shirt delivered ASAP or my money back.”

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Posted 3 years ago

“I ordered for fingerprint necklaces for my son who passed away April 3rd I have yet to get them we were trying to wear for his memorial this is ridiculous $159 I'm not trying to eat it on that I'm going to go to war over this”

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Posted 3 years ago

“Ordered a shirt, paid my money and never got it. Don’t buy anything from this outfit. Rip-off.”

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Posted 3 years ago

“Ordered two items headband and mask and still not got them. Order says shipped. No order number no update nothin. It’s been way past the 30 days they say it takes. Cannot reach anyone to get an update or refund.”

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Posted 3 years ago

“They sent me the wrong phone case twice...... Still waiting on the correct one or a refund...”

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Posted 3 years ago

“The phone number advertised is for the London school of economics. The courier has nothing for the tracking number, it was supposed to be dispatched 2 weeks ago. I paid 9.99 for VIP delivery, I cannot see what difference that made , just a waste of money.”

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Posted 3 years ago

“Biggest scam ordered three items 2 on Feb 10th still haven t shipped one on February 11th still in transit from china almost a month. Emails go unanswered. If anyone knows how to get in contact with them please let me know thank you.”

Best Gift Company 1 star review on 4th March 2021

Helpful Report

Posted 3 years ago

“Complete scam. Ordered items never ship. I ordered two months ago. Emails to the company go unanswered. If you want to make a donation to this company it would be the only reason to order from them.”

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Posted 3 years ago

“I did receive my order on December 3rd, but the tanks are weird...the arm holes are huge and it's not proportional on the back, so I returned them ALL on December 4th. As per their return policy: ***All returns must be received within 7 days of receipt of your package.*** Please allow 7 business days for all exchanges and returns to be processed once we receive them. You will receive an email confirmation for your refund once it has been processed. Well, I returned them ONE day after received them and since then, I have been trying to contact them almost every day, I lost the count of how many emails I have sent them and nothing, no answer. I know they will deduct a 25% from the total for "restocking", which I don't think is fair but I knew that when I returned them.... but today is February 3rd, tomorrow will be exactly two months since I returned the tanks, and I still haven't received any email, answer or the credit in my account. I don't know you, but in my dictionary, that's called stealing.”

Helpful Report

Posted 3 years ago

“I have shopped all over the internet these past several months and always had great communication until I ordered from The Best Gifts Co. I emailed them after a month when I hadn’t received my order but never heard back. Two weeks later I contacted them thru Paypal and did get a response 2 weeks layer. I finally got my order today which was another 2 weeks from that reply. I would understand if they would have let me know they were behind but there never was an explanation, just a terse reply. I will not be a returning customer.”

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Posted 3 years ago

“Scam. Nothing showed up.”

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Posted 3 years ago

“SCAM, never got my sons present”

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Posted 3 years ago

“Ordered Dec 8. Still has not arrived.”

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Posted 3 years ago

“Two gifts ordered over a week ago. Charged immediately. No shipment. No tracking number. No phone number. Scam.”

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Posted 3 years ago

“Ordered a gift a month ago. It said it was delivered in another state. No one has responded to calls or emails.”

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Posted 3 years ago

“I paid for the telescopic sink caddy, was sent an email saying it had shipped Dec 31,2020..I have yet to receive my items.”

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Posted 3 years ago

Best Gift Company is rated 2.8 based on 217 reviews