Best at Flooring Reviews

Name: Best at Flooring
Address: Best at Flooring, 91 Roseville Road, Leeds, Leeds
Rating: 4.80

4.8 Rating 280 Reviews

95 %

of reviewers recommend Best at Flooring

Company Reviews

Metrics

Info

4.8

Based on 280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Best at Flooring:

Here we pride ourselves on offering the highest quality products at the best prices, delivering throughout the UK on a daily basis to both domestic and commercial customers. Our online team share over 150 years of collective knowledge in the flooring sector enabling use to answer any queries that you may have.

Visit Website

Phone:

01138688653

Email:

sales@bestatflooring.co.uk

Best at Flooring 4 star review on 2nd August 2024

Anonymous

Best at Flooring 5 star review on 10th June 2023

Anna Hawkins

Best at Flooring 5 star review on 20th July 2022

Anonymous

Best at Flooring 5 star review on 6th July 2022

Sarah White

Best at Flooring 5 star review on 31st March 2022

Norman Child

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were recommended by a friend. Excellent service (thank you Charlotte) nothing was too much trouble, even when I initially ordered the wrong colour!! Also great delivery service.”

Helpful Report

Posted 1 year ago

Good Afternoon Sandra, Thank you so much for leaving such a lovely review! I will make sure this is passed onto Charlotte, as I know this will make her day! If we can help with any future flooring needs please do not hesitate to contact us :) Thank you and we hope you enjoy your new floor! Best at Flooring

Posted 1 year ago

“I'm a returning customer and happy with service and products I received. One one occasion 1x pack came damaged but they sorted it well. Dispatches were fast. I would recommend and will be returning.”

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Posted 1 year ago

Thank you so much for leaving this review! We were very sad to hear you received damaged goods, unfortunately this can occasionally occur with the couriers. But we are glad your were happy with the way this was handled :) If we can help with any future flooring needs please do not hesitate to contact us. Thanks! Team Best at Flooring

Posted 1 year ago

“Can’t fault this company. Friendly and helpful customer service with quick replies to email query’s. Fast delivery too.. My only regret is finding this company after I have finished my downstairs. I will defo be using again for any flooring projects I have.”

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Posted 1 year ago

Hi Brendan, Thank you so much for taking the time to leave this 5* review! We are really happy to hear you are happy with the service provided, I will make sure this is passed on to the team. And of course, if we can help with any future flooring needs please just let us know! Thanks again, Team Best at Flooring

Posted 1 year ago

“I recently ordered some laminate flooring from Best At Flooring who offer plenty of choice and at reasonable prices. I was kept well informed of my order by email and when I was asked to contact the store to organise delivery the lady there- Charlotte, was very accommodating and friendly.. I received my order within 2 days of ordering and it all seems fine, (we haven't laid the flooring yet, but all packages were well sealed when delivered. I would definitely order again from Best At Flooring and thanks once again.”

Helpful Report

Posted 1 year ago

Good Morning! Thank you so much for leaving such a glowing review! It really means a lot to us here at Best at Flooring! I will make sure this is passed onto Charlotte as this will make her morning! If we can help with any future flooring needs please do not hesitate to get in touch :) Thank you! Team Best at Flooring

Posted 1 year ago

“This is the second time I have used Best at Flooring and I find both the products and the service excellent. I came via a google search for a specific flooring that I had bought before. The price was great and the ordering process was very efficient. A nice touch was that a member of staff actually called to arrange delivery to Scotland and was able to fit it to the time that suits me. The product I ordered, Petterson Oak Beige D4763, is of excellent quality, easy to fit and hard-wearing. Five stars from me!”

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Posted 2 years ago

Hi Thomas, Thank you so much for taking the time to leave such a glowing review! I am so glad that the service received and the products ordered were 5*. We hope to hear from you again in the future for any other flooring needs :) Thank you Best at Flooring

Posted 2 years ago

“The flooring is strong and durable, looks incredible and has made the room look enormous. Would definitely use this company again. It was easy to order, and came promptly.”

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Posted 2 years ago

“Ordered the Coach House Oak and they look amazing. Unfortunately they seem to scratch quite easily but I haven’t tried to remove the scratches yet.”

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Posted 2 years ago

“Great flooring great price week turnaround on delivery”

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Posted 2 years ago

Good Morning Sarah, Thank you for taking the time to leave this feedback. The flooring looks amazing! It is great to see the finished area! :) We hope you will keep us in mind for any future projects you may undertake. Thanks again, Best at Flooring

Posted 2 years ago

“Good prices and friendly helpful staff. Will use again”

Helpful Report

Posted 2 years ago

Good afternoon Norman! Thank you so much for sharing this amazing shot of your floor with us, we love seeing the final product- it looks fantastic! We are so happy you had a great experience shopping with us and are thrilled you will choose to use us again. We hope you enjoy your floor. Thanks again, The Best at Flooring team!

Posted 2 years ago

“Bought washed Swiss pine kardean flooring excellent product very good price, paid a lot more from another retailer year ago for the same thing. excellent delivery well wrapped would recommend this company to friends”

Helpful Report

Posted 2 years ago

Good afternoon Eirlys, We are thrilled you are happy with the service provided by our team. At Best at Flooring we strive to provide an excellent service 100% of the time so it is great to hear about your experience. Thank you so much for recommending us to your friends, we hope you keep us in mind for any future projects as we would love to work with you again! Thanks again, Team Best at Flooring! :)

Posted 2 years ago

“I purchased Karndean Korlock. Delivery was quick and on time. The flooring was excellent quality, easy to lay and looks great.”

Helpful Report

Posted 2 years ago

Good afternoon Jason, Thank you so much for leaving this feedback relating to your recent Karndean Korlok order. We are thrilled you were happy with your delivery and of course the flooring itself- it would be great to see how it turned out! We really hope you keep us in mind for any future projects you may have! Thanks once again, -Team Best at Flooring! :)

Posted 2 years ago

“VERY PLEASED WITH SERVICE AND PRODUCT, COULDNT BE BEATEN ON PRICE.”

Helpful Report

Posted 2 years ago

Good afternoon, We are so grateful you took the time to leave this feedback, I will ensure it is passed onto the team as I know they will be thrilled to hear that you were happy with the service they provided. It is fantastic that you are happy with the product and it proved great value. We hope you keep us in mind for any future jobs you may undertake! Thank you again, The Best At Flooring Team

Posted 2 years ago

“I had a really positive experience with this company, quick to deliver and super helpful to rectify a mistake I made in the order by re delivering and collecting. Kris was my point of contact and he could not have been more accomodating .”

Helpful Report

Posted 2 years ago

Good morning Mark, Thanks for taking the time to leave us this feedback! I will ensure this is passed on to Kris and the team. Customer service is of course what we always strive to be at a 5-star level so it is always great to hear comments like these. We hope you will keep us in mind for any future projects! Thanks again, Team Best At Flooring :)

Posted 2 years ago

“Excellent customer support from choosing the flooring and getting a quote to organising delivery 5*.”

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Posted 2 years ago

Good morning Elaine, Thank you so much for taking the time to leave us this review. We are thrilled you are happy with our customer support as this is something we work hard to maintain at a 5* standard at all times. We hope you keep us in mind for any future products! Thanks again, The Best At Flooring Team :)

Posted 2 years ago

“Can't rate the customer service more highly, they really went out of their way to sort my order out and arrange delivery and even sourced another supplier to enable them to get it to me earlier which meant I was able to get my flooring down in time for my kitchen fitting!”

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Posted 2 years ago

Good morning Frances, We are thrilled that your flooring arrived in time for your kitchen fitting- we hope it looks fantastic! We strive for excellent customer service so I will ensure your feedback is passed onto our team. We hope you keep us in mind for any future projects you have. Many thanks, Team Best at Flooring :)

Posted 2 years ago

“Ordered flooring a few weeks ago for delivery on the 26 in Dorset I live in Norfolk doing a job for mother in law. Duly turned up on 26 AM excellent service thank you”

Helpful Report

Posted 2 years ago

Good afternoon Olly, We are thrilled you are happy with the service you recieved and hope your Mother in Law enjoys her new floor! We hope you will keep us in mind for any future projects as we would love to work with you again. Many thanks, The Best At Flooring Team

Posted 2 years ago

“Good experience with Best at Flooring! Good quality flooring at reasonable prices. Kris was fantastic helping with problem with first delivery - sorted the problem fast and efficiently. Would definitely recommend Best at Flooring!”

Helpful Report

Posted 2 years ago

Good afternoon Helen, Thank you SO much for taking the time to leave us this feedback. I will be sure to pass this onto Kris as I know he will be thrilled. We work hard to ensure our customer service is the best, no matter the situation, so to hear you would recommend us is amzing. We hope to work with you again in the future and thanks once again! -Team Best at Flooring

Posted 2 years ago

“First time used can’t fault anything about the service received from ordering to delivering and price. Excellent company and service would highly recommend this company.”

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Posted 3 years ago

“The best value we could fine, for the quality flooring product we wanted. Excellent customer service. Delivery was punctual and helpful.”

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Posted 3 years ago

Good afternoon! Thank you for taking your time to leave us such a positive review. We are so happy to hear you were satisfied with our customer service as this is something we work hard to maintain. We hope you will keep us in mind for any future project you may begin! Thanks again, The Best At Flooring Team

Posted 3 years ago

“From my very first phone call enquiring about flooring this Company has been the most helpful of all suppliers we have used for our project. Kris guided us through from start to finish including helping me with a plan of how to lay the flooring as we were going from hallway through kitchen and back into a dining area so it wasn't easy. We have followed his plan and its looking amazing.”

Helpful Report

Posted 3 years ago

Good morning Debra, Thank you so much for your comments regarding our customer service as this is something we strive to be excellent in 100% of the time and I will ensure this is passed onto Kris, he will be thrilled to hear! We are so happy your floor looks amazing and hope you keep us in mind for any future projects! Thanks again, The FloorstoreTeam.

Posted 3 years ago

Best at Flooring is rated 4.8 based on 280 reviews