Best at Flooring Reviews

Name: Best at Flooring
Address: Best at Flooring, 91 Roseville Road, Leeds, Leeds
Rating: 4.80

4.8 Rating 281 Reviews

95 %

of reviewers recommend Best at Flooring

Company Reviews

Metrics

Info

4.8

Based on 281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Best at Flooring:

Here we pride ourselves on offering the highest quality products at the best prices, delivering throughout the UK on a daily basis to both domestic and commercial customers. Our online team share over 150 years of collective knowledge in the flooring sector enabling use to answer any queries that you may have.

Visit Website

Phone:

01138688653

Email:

sales@bestatflooring.co.uk

Best at Flooring 4 star review on 2nd August 2024

Anonymous

Best at Flooring 5 star review on 10th June 2023

Anna Hawkins

Best at Flooring 5 star review on 20th July 2022

Anonymous

Best at Flooring 5 star review on 6th July 2022

Sarah White

Best at Flooring 5 star review on 31st March 2022

Norman Child

Anonymous

Anonymous // 01/01/2019

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“Excellent quality and speedy delivery Much appreciated”

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Posted 6 years ago

“Very quick delivery, driver was great.”

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Posted 6 years ago

“Liam was very helpful, and when I ordered on Monday morning to be delivered the following Wednesday it was there, with no problems at all. The Quick Step flooring looks really great. Thanks to all you guys.”

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Posted 6 years ago

“Absolutely amazing staff, especially Charlotte. Couldn't be more helpful, efficient or courteous. Highly recommended.”

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Posted 6 years ago

“Excellent price for flooring . Delivered on time . No problems .”

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Posted 6 years ago

“Great communication, helpful, quick delivery”

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Posted 6 years ago

“Excellent company to do business with. Charlotte and Arron were superb nothing was too much trouble. Khars flooring delivered on time by courteous couriers. Makes s really pleasant change to purchase online/phone without any issues. Well Done”

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Posted 6 years ago

“I ordered some flooring and wanted to add to my order, so I phoned on the Friday and I got told to phone back on Tuesday at no specific time. I phoned about half 12 on the Tuesday, they then said I'd now have to pay another £30 delivery charge. I asked if it could be there by the Friday as that was when the fitter was coming and I had actually wanted to order before this date but had been told to phone back on Tuesday. They said it would be there Friday...midday Friday I phoned to see when it was going to be delivered. It turns out it was now not coming till Monday. So I had to pay extra for delivery and extra to fitter to come back. Poor service”

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Posted 6 years ago

Hi Holly, Sorry to hear you are disappointed with the level of service you feel you have received. in relations to the delivery charge, this is a standard charge applied by Quick-Step on all orders over £300, hence the first order placed qualified for free shipping. As a company we aim to please all queries and orders as quickly as possible for the customer, and after checking the company phone logs we cannot find a record of the call on Friday you mentioned but only the call on Thursday where you placed your second order following the delivery of your first. As a family business our mission is to have happy customers, and if you wish to discuss this further we would welcome a call on 0113 831 4313. Thanks, Jamey.

Posted 6 years ago

“Only received 1/2 packs then they sent the 2nd pack out the following day and it was the wrong pack. Not best pleased. Won’t order from them again!”

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Posted 6 years ago

Hi Simon, We can only apologise for the delay to your order. . We work with several courier companies who successfully deliver hundreds of our floors all over the country every day. Unfortunately on this occasion, our couriers let us down and we are looking into how this happened to prevent repeats of this in the future, as we expect all of our customers to receive the same high standards of service. If you could please contact us on 0113 831 4313, do arrange a further delivery of a second packet. Kind regards, Aaron

Posted 6 years ago

“Needed flooring urgently, ordered by phone, they had to get the flooring in as it was not in stock, but I was able to collect from their warehouse the following day. Price was the best I could find online. A good service from everyone involved in my purchase.”

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Posted 6 years ago

“Good price / Good ordering process and quick delivery !”

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Posted 6 years ago

“Only recieved 1 of the 2 packets ordered-still waiting for the second one.I have now recieved the second one & they are working fine. John Dale”

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Posted 6 years ago

Hi John, We can only apologise for the delay to your order. A second packet has been sent out, apologies if this has not reached yourself. We work with several courier companies who successfully deliver hundreds of our floors all over the country every day. Unfortunately on this occasion, our couriers let us down and we are looking into how this happened to prevent repeats of this in the future, as we expect all of our customers to receive the same high standards of service. If you could please contact us on 0113 831 4313, do arrange a further delivery of a second packet. Kind regards, Aaron

Posted 6 years ago

“outstanding from start to finish great customer service and after care service would highly reccomend”

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Posted 6 years ago

“outstanding from start to finish great customer service and after care service would highly reccomend”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“When I phoned very good email straight away help me with size 5 star delivered on time”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Very helpful staff , competitive pricing and was very pleased with the speed of delivery”

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Posted 6 years ago

“Customer service, quick feed back as well on support”

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Posted 6 years ago

“Excellent service. Delivered quickly on a day of my choice. Good competitive price.”

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Posted 6 years ago

Best at Flooring is rated 4.8 based on 281 reviews