Best at Flooring Reviews

Name: Best at Flooring
Address: Best at Flooring, 91 Roseville Road, Leeds, Leeds
Rating: 4.80

4.8 Rating 285 Reviews

95 %

of reviewers recommend Best at Flooring

Company Reviews

Metrics

Info

4.8

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Best at Flooring:

Here we pride ourselves on offering the highest quality products at the best prices, delivering throughout the UK on a daily basis to both domestic and commercial customers. Our online team share over 150 years of collective knowledge in the flooring sector enabling use to answer any queries that you may have.

Visit Website

Phone:

01138688653

Email:

sales@bestatflooring.co.uk

Best at Flooring 5 star review on 23rd January 2025

Best at Flooring 5 star review on 6th July 2022

Sarah White

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient online service, able to collect order within 48 hours.”

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Posted 6 years ago

“My communication with the company via email was excellent .”

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Posted 6 years ago

“Prompt delivery on the day promised - thank you.”

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Posted 6 years ago

“From start to finish, Best at Flooring were absolutely brilliant with price, prompt delivery and service. Would definitely recommend them and use them in the future. They made the whole process easy and effortless. Many thanks, Liam, Zoe, Charlotte and Jack.”

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Posted 6 years ago

“Quick and easy to buy from. Courier unable to give time slot for delivery, fairly poor.”

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Posted 6 years ago

“Super service. quick and good”

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Posted 6 years ago

“This is the second time I have bought flooring from Bestatflooring, both times I have been really impressed with the level of customer service. Charlotte in particular went above and beyond to help me choose order and collect the flooring. I would definitely recommend this company.”

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Posted 6 years ago

“From the initial enquiry through to delivery of the order, the customer service was outstanding. Response to queries were dealt with swiftly. One of the best companies I've dealt with in a long time.”

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Posted 6 years ago

“Good service and great products at reasonable prices.”

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Posted 6 years ago

“Excellent fast service. Order very well packaged”

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Posted 6 years ago

“I contacted Joe at Best at Flooring and he could not have been more helpful. A very professional and efficient service.”

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Posted 6 years ago

“The service Joe provided was excellent. He gave me Info on the flooring I was looking for, reviewed the price, which beat all other quotes I’d been given and even worked out faster delivery. Thank you.”

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Posted 6 years ago

“Excellent customer service. Polite staff on the phone and speedy delivery. Wouldn't hesitate to buy again.”

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Posted 6 years ago

“Excellent customer service from Joe, checking the accuracy of the order and regular contact. Will definitely recommend.”

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Posted 6 years ago

“Excellent service...very prompt delivery”

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Posted 6 years ago

“Ace. Easy to find the warehouse too. Good help loading up”

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Posted 6 years ago

“Very helpful on the phone, quick to respond to enquiry and great prices. Will be happy to use again in the future.”

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Posted 6 years ago

“The staff I spoke to on the phone were very helpful and we were able to order everything straight away. Unfortunately they were let down badly by the delivery people, who didn’t turn up on the arranged day (without letting us know, so we had stayed in all day for nothing). When the flooring did arrive the next day it had obviously been left out somewhere damp, some of the packaging was damaged, and had wet, dirty foot marks on it. No way to treat our new expensive flooring! Our complaint was dealt with sympathetically on the phone and, since the flooring itself didn’t, on the face of it, seem to have been permanently damaged, we decided not to return it immediately. Of course we won’t really know whether it is still fit for purpose until it is fitted in a few weeks time. So, the above rating would probably have been ‘good’ or even ‘very good’ had it not been for the less than acceptable delivery service.”

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Posted 6 years ago

Hi Pam, Thanks for your feedback; We have been in contact with the courier and expressed how they let everyone down in the process. As a team we constantly aspire to very high levels of customer service and appreciate that we would have scored higher if the delivery had gone to plan. We do however have lots of helpful tips on how to maintain your new flooring and we are available on the telephone if you would like to speak to one of team at your convenience. Kind regards, Jamey Hollingshead Online Sales Manager

Posted 6 years ago

“Got a very nice oak floor at a really good price; I needed to match an existing floor and could have paid twice as much as I actually paid. I picked my floor up from Leeds and it was all good. I've now laod the floor and can confirm its quality and the fact it looks very good!”

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Posted 6 years ago

“Good product and advice. Needed a bit more timber to finish the job and best at flooring contacted me to arrange collection and endured they had stock out aside.”

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Posted 6 years ago

Best at Flooring is rated 4.8 based on 285 reviews