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Betta Living Reviews

3.3 Rating 882 Reviews
56 %
of reviewers recommend Betta Living
3.3
Based on 882 reviews
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0161 622 9460

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Customerservices@bettaliving.co.uk

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Anonymous
Anonymous  // 01/01/2019
Very good product and value for money. Efficient from design through to fitting. Only negative was two unit doors need replacing but I'm confident it will be done quickly and to our satisfaction
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Posted 9 years ago
Thank you for taking the time to write this review and that the product is very good, I am sure that the replacement doors will be dealt with in a timely manner and of course to your satisfaction. Kind regards Lesley Customer Services
Posted 9 years ago
Good price, quick delivery
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Posted 9 years ago
Thank you for this review, short and precise. Kind regards Lesley Customer Services
Posted 9 years ago
Our bedroom install wasn`t units, it was a bespoke requirement for an existing space to be made into wardrobe areas with sliding doors. The installer has made a great job just using sheets of beech covered board.
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Posted 9 years ago
Thank you for taking the time to write this review, good to read and will ensure that your fitting team is passed a copy. Kind regards Lesley Customer Services
Posted 9 years ago
Had a really amazing experience with a new wardrobe and office room, from design through to the fitting of the furniture supplied by Betta Living recently. Design and order process was smooth and We had the Portafino Range fitted in Light Cream and it is a beautiful neutral color that will go with everything.Only had an issues with the wardrobe door as they have delivered a wrong color doors but sorted within two weeks. The fitters (Bob & Brett) who came were fantastic - They were very professional and did everything to a very high standard - They discussed everything with me and also made a small change when I asked them without extra charges. They are the most two friendliest people we have ever met help us through Everything that we wanted. Thanks for making our customer journey is so memorable and still I am impressed with the ownership of fixing issues till satisfied without having to call customer services. Fantastic Job. Well done Betta Living......!!! Ayomi and Rakhitha (Boston Spa - York)
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Posted 9 years ago
Thank you for taking the time to write this glowing review, good to read especially how slight problems were rectified. I will ensure that your fitters are passed a copy. Thanks again. Kind regards Lesley Customer Services
Posted 9 years ago
WE like to thank Dan & Owen for fitting our new kitchen from Betta living company the most two friendliest people we have ever met help us through Everything that we wanted explained everything in detail and ever thing that they had done day by day they even kept an eye on the house and dog while we had to go out and still carried on fitting our kitchen you can put your trust in these to gentle men any time. Lets hope that we will get the same kind of trust and respect and info from the bathroom fitters. yours faithfully Mr & MRS G & L Tranter PS TWO Lovely Lads
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Posted 9 years ago
Thank you for taking the time to write this glowing review of your fitting team Dan & Owen, I will certainly ensure that they receive a copy and hope that you enjoy your New Betta Living Kitchen. Kind regards Lesley Customer Services
Posted 9 years ago
First consultation was very long but detailed. Surveyor very good and suggested alterations which worked better. Fitter arrived on time both days and was very efficient, pleasant and helpful.
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Posted 9 years ago
Thank you for taking the time to write this review, good to read all went well and you found your fitter to be efficient. Kind regards. Lesley Customer Services
Posted 9 years ago
We were extreamely satisfied with the way each member of the team interacted with us and did the job to a high standard. We found them very knowlegeable , professional and punctual. We would highly recommend 1.Paul Lilley, who gave us the initial quote. He was sincere and never rushed us. 2. Phil Gallagher (Surveyor) who was very thorough, spent the whole day with us,making sure everything was exactly how we wanted. 3 .Anthony Barlow and 4. Michael Butler (Fitters) were superb. They never wasted any time. Worked tirelessly every day until the job was done. They would only stop to take short coffee and lunch breaks. A rare quality amongst workmen. On one of the days we had to go to work early. They came in early, and we left our house under their care. They were trustworthy. And did a good job. We have no hesitation in recommending them to anyone.
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Posted 9 years ago
Good afternoon Mr & Mrs Meddakkar, Thank you for taking the time to write such a lovely review highlighting the hard work and effort provided by all involved in your order. We will ensure to forward your comments onto all involved so they know how happy you are. Kind regards Mark Betta Living
Posted 9 years ago
Masters B67670 The service was very good from start to finish. Everyone involved was on time, reliable, professional and pleasant. The estimator (Chris Watts) was friendly, helpful and spent a long time talking about my requirements. The surveyor (M Gooding) was very thorough and went through the plans with me in a lot of detail, making sure I was happy with the final order. The fitter (Ivan Nellis) was excellent. He was extremely punctual, hard working and his work was of a very high standard. He was very friendly, but unobtrusive, leaving everything tidy and clean. I am very happy with the wardrobes and the fitting of them.
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Posted 9 years ago
Thank you for taking the time to write this review, good to read that everything went well and that you are very happy with your new wardrobes. I will ensure that all involved are passed a copy. Kind regards Lesley Customer Services.
Posted 9 years ago
Very good from start to finish. Very thorough with great advice on how to maximize the space you have. Andy the designer stayed quite late first contact, but again, he was being thorough and giving us what we required and in a polite, friendly and professional manner. No hard sell (the product sells it's self) and plenty of payment options. Paul Harvey (surveyor) came and did the final design and again was very pleasant and professional throughout. He even went out of his way to come and show the electrician where to place the wiring etc. The 2 installers (Bob & Brett) have made a fantastic job of fitting the bedroom, attention to detail and finish is brilliant and again polite and friendly to deal with. Overall, very happy with the service from Betta Living.
Helpful Report
Posted 9 years ago
Thank you for taking the time to write this review, I will certainly ensure that those mentioned are forwarded a copy. Great to read that you are very happy with the service you have received. Kind regards Lesley Customer Services
Posted 9 years ago
We are delighted with our kitchen. From the beginning Betta living kept us informed of what was happening with our order. Steve Levy from the Brent Cross showroom was excellent in giving us a design which was just what we are looking for. We had no issues with getting an acceptable installation date to fit in with building works we were having done. Ziggy the fitter was brilliant and gave good advice when we were faced with a couple of 'issues'. The finished result is superb and we have a kitchen to be proud of. The best thing is the quality is exceptional and the price was extremely competitive. Very happy customers.
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Posted 9 years ago
Thank for taking the time to write this lovely review, I will certainly ensure that those mentioned are passed a copy. Great to read that you are "Very Happy Customers". Kind regards Lesley Customer Services
Posted 9 years ago
I recently had fitted wardrobes in my teenage sons box room. Amazed at the hanging space without taking away a lot of space . Fantastic design, will use them again. Thank you
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Posted 9 years ago
Thank you for taking the time to write this review, great result for your teenage sons bedroom. Kind regards Lesley Customer Services
Posted 9 years ago
excellent product and was easy and efficient from start to finish. Loving my new bedroom
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Posted 9 years ago
Thank you for your review, great to read that you are "loving your new bedroom". Kind regards Lesley Customer Services
Posted 9 years ago
Bob and Brett arrived on time at 7.30am, they were considerate to us putting dust sheets from the front door up the stairs to the bedrooms. They worked steadily and did an excellent job. They were courteous and cleaned up after themselves putting all rubbish in the skip we had provided. We are very pleased with the wardrobes and cupboards.
Helpful Report
Posted 9 years ago
Thank you for taking the time to write this review, great to read everything went well and that you are very pleased with your wardrobes. I will ensure that all involved are passed a copy especially your fitters Bob and Brett. Kind regards Lesley Customer Services
Posted 9 years ago
Happy overall with my kitchen order. The quality of the units and the fitting is excellent. The fitter arrived on time each day. He kept me fully informed and consulted me appropriately. A few aspects were not so good. The designer missed some items off the specification sheet. Fortunately, these were spotted by the excellent surveyor and were rectified. If a date is given for commencement, this should be adhered to. The delay of two days in starting was most inconvenient.This was outside the fitter's control. Lastly, more information should be given about disposal of the old kitchen I did not know that a Hippo bag had to be within 3 metres of the entrance to my drive. This would have prevented access for myself & the fitter. As a consequence I had to make alternative arrangements.
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Posted 9 years ago
Good Morning, Thank you for taking the time to write your review. I am happy to read that you are pleased with your kitchen order and I would like to thank you for your kind comments regarding the fitter I will pass these on. I will also pass your comments onto the sales team regarding the hippo bag and make them aware of your feedback. Once again thank you kind regards Danielle Customer Services
Posted 9 years ago
I have already left a review a few days ago. However, we were extremely pleased with every aspect of our experience with Betta Living, from the original contact in your showroom in Farnborough, to the designer, surveyor and especially the fitter. Everyone was most professional and at no time did we feel pressurized to commit to the purchase. Your fitter Walle was exceptional, working extremely hard to complete the installation in the two days. His work is very professional and we are extremely pleased with the finished product. Thank you for showing us that your company values the customer and provides the kind of service we expect (but sadly do not receive in many cases today). Thank you for a job very well done
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Posted 9 years ago
Good Morning, I would like to thank you for taking the time to write your review and I am pleased to read that you are happy with the overall service we have provided. I will pass on you kind comments to everyone involved in your installation. Once again thank you Kind Regards Danielle Customer Services
Posted 9 years ago
We have had a new kitchen fitted and the quality is excellent. When we had a query the office was quick to put us in touch with someone knowledgeable to resolve the problem. As we were so pleased we then ordered furniture for two bedrooms. Again excellent service, deliveries were well organised and the fitter very capable. We were told 3 days to install and this estimate was met. All round an excellent company.
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Posted 9 years ago
Good Morning, Thank you for taking the time to write your review I am very please to read that you were more than happy with the overall service provided. I will pass your kind comments onto the installation team. Kind Regards Danielle Customer Services
Posted 9 years ago
Rest assure this company is very professional from start to finish I had 2 bedrooms done and I am very happy with them both. Would recommend this company to anyone.
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Posted 9 years ago
Good Morning, Thank you for taking the time to write your review, I am pleased to read that you was more than happy with the service provided I will pass your kind comments onto the fitters and installation team. Kind Regards Danielle Customer Services
Posted 9 years ago
Excellent service - two minor points 1) I was told I would get a phone call before delivery of the furniture the day before fitting. This call would give me an hours notice to save me staying in all day.This did not happen and I was just about to go out when the van arrived. This was fortunate as I am not sure what would have happened if I had not been in. 2) Fitting was scheduled for a 10 am start according to the info given to me over the phone. Again fortunately the fitter rang the day before to inform me he was starting at 8am. Neither of the above was critical but........ Other than that I am very happy with the build and the finish. I am also very happy with the fitter and the way they left everything very clean and tidy.
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Posted 9 years ago
Good Morning, Thank you for taking the time to write your review. I am pleased to read that you are happy with the overall service I will pass your kind comments to the fitters. I will also pass your feedback onto the transport company regarding the delivery. Once again thank you Kind Regards Danielle Customer Service
Posted 9 years ago
Everyone I dealt with was wonderful from the first contact to the last fabulous would recommend to snyone
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Posted 9 years ago
Great review and good to read you would recommend. Many thanks. Lesley Customer Services
Posted 9 years ago
It all went to order. Whoever I dealt with were very helpful and did a good job. Well done beta living
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Posted 9 years ago
Thank you for taking the time to write this review, good to read all went to order. Will ensure all involved are passed a copy. Kind regards Lesley Customer Services
Posted 9 years ago
Betta Living is rated 3.3 based on 882 reviews