Better Bathrooms Reviews

“ Ordered a bath in October. No email saying it wouldn’t b delivered with in the 3 to 5 days. Then get an email saying it wouldn’t b until at least February, would inform us if it would b longer. What a disgrace 😡 cancelled today and ordered from another company. Delivery next week. Wont b using this company again. Mrs To ”

“ Ordered an aqua line shower cabin a few years ago for a spare bathroom and the mixer broke after a few months we couldn’t mend it so it was a white elephant - then I recently saw just the back panel for sale in their web so as we had guests coming bought it and paid a fitter and paid extortionate pice for pallet delivery then when the guests arrived Christmas Day the same fault occurred which is the temperature mixer and my guests were scalded by the fail. ”

“ Avoid this company! Absolutely terrible customer service- i ordered from this company 3 weeks ago - the delivery arrived 4 days late BROKEN - on arrival I asked for the courier to return the item as it was broken and he simply told me ‘p**s off im gone’ and stormed out to his van - on speaking to the company they arranged for collection to which the same man collected the panels. ”

“ I am still awaiting the third item, original delivery date was end Sept but it keeps getting pushed back despite them telling me it’s in stock, today I received a delivery date of Jan 2021!!! My plumber left the job 3 weeks ago but will luckily return of my final item is ever received. ”

“ Ordered bath, sink and taps 3 weeks ago. They took the money and delivery charge, delivery was for the 14th October. 13th October received email stating my goods are not in stock, delivery arranged for 5th December! What a joke! Tried calling the numbers to customer service but line is not connecting, emailed and had no response............ Do not waste your money or time, wish I had read the reviews before purchasing ”

“ Paying £25 for delivery. ”

“ I made a purchase recently for a shower, it was stated online as in stock& a delivery date 4 days later, sounded good. ”

“ Ordered a basin, sink and push button plug on Saturday, estimated delivery two weeks (which was fine) only for them to email on Monday to say delivery now two months - but still advertising the same product with delivery in two weeks ”

“ Our Croydex mirror cabinet was advertised as in Stock and available for delivery from the next day. ”

“ Delivery was 2 days late so annoying as had a fitter waiting. HOWEVER all products came correct (about 12 items) and undamaged. Also quality for what we paid I can't really complain as was pretty good. Overall satisfied, and with all the other negative reviews on here I wanted to point out that in all fairness they obviously can supply average to good quality supplies sometimes! ”