Login
Start Free Trial Are you a business?? Click Here

The Better Home Company Reviews

4.8 Rating 127 Reviews
98 %
of reviewers recommend The Better Home Company
4.8
Based on 127 reviews
Customer Service
Communication Channels
Telephone
Queries Resolved In
Under An Hour
Read The Better Home Company Reviews
Visit Website

Phone:

02087060860

Email:

mads@betterhomecompany.com

Location:

144, New Kings Road, London
SW6 4LZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
The booking was straight forward and the electrician Christian arrived on time and was very thorough and explained every step of his diagnosis and rectify the fault within an hour and half very professional.
Helpful Report
Posted 5 years ago
Excellent standard of work but a bit disappointed to be charged £95 plus vat for the extra 30 minutes of work especially when we described the work required and were quoted £85 per hour plus vat- a big shame
Helpful Report
Posted 5 years ago
They were quick to respond and carried out repairs professionally and efficiently. I could not fault the engineer that attended the leak I had. I highly recommend The Better Home Company
Helpful Report
Posted 5 years ago
Quick and efficient service
Helpful Report
Posted 5 years ago
The job was done (plug replacement) with obvious efficiency. However, the operative did not clean up afterwards, and the sliding drawer of the vanity unit, which was already damaged, was further damaged and not replaced in situ. I was left with a vanity unit almost unusable, and water and dirt on the floor and sink.
Helpful Report
Posted 5 years ago
Very happy with BHC and Jamal. Great service, everything I needed fixed was sorted out quickly and efficiently. Jamal really pleasant and explained everything he was doing. Definitely recommend and would use again.
Helpful Report
Posted 5 years ago
The booking system was prompt and efficient, even though the fact that I don’t use a mobile phone was deemed hilarious.... The plumber could have knocked on the door at the agreed time (1130 a.m.) but rather mysteriously drove off having been parked fr a while and so did not hit the appointment time. That aside, the plumber was amiable, polite (taking off his shoes at the door) and more to the point provided the solution to the plumbing problem with efficiency. He did well and I feel content. Maybe - maybe - all that adds up to value for money....
Helpful Report
Posted 5 years ago
As always, Jamal is fantastic!
Helpful Report
Posted 5 years ago
The guy you sent was quick helpful respectful. Did what was necessary. Thanks so much
Helpful Report
Posted 5 years ago
Very pleased with the service, great communication and pront response.
Helpful Report
Posted 5 years ago
Fast and efficient service. Very polite and very good value for the service.
Helpful Report
Posted 5 years ago
Jamal was friendly and efficient, both engineers were very courteous and put on shoe protectors and I was very happy with the job. They also quickly attended to another small fix to the sink within the one hour slot. Very happy with the service five stars.
Helpful Report
Posted 5 years ago
Excellent, swift, on time, very efficient, very pleasant plumber. I will certainly use you again.
Helpful Report
Posted 5 years ago
The engineer was lovely and fixed the problem. However, he was 70 minutes late which made me very late for work. Not ideal.
Helpful Report
Posted 5 years ago
Excellent service! A big thank you to the boiler engineer that explained everything very clearly!
Helpful Report
Posted 5 years ago
The company responded very quickly to my request and the service was conducted in a timely manner. Very very satisfactory.
Helpful Report
Posted 5 years ago
Fantastic service, easy to use and very professional. Will absolutely use these guys again and recommend highly to friends
Helpful Report
Posted 5 years ago
Not great communication from man on site but he seemed to get the job done ok. He turned the boiler down without telling us do we had to turn it back up again.
Helpful Report
Posted 5 years ago
Very good service
Helpful Report
Posted 5 years ago
Very good service. Jamal could not have been more helpful. I would certainly use again and recommend to my friends.
Helpful Report
Posted 6 years ago
The Better Home Company is rated 4.8 based on 127 reviews