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Better Kitchens Reviews

4.9 Rating 104 Reviews
98 %
of reviewers recommend Better Kitchens
Read Better Kitchens Reviews
Anonymous
Anonymous  // 01/01/2019
Quality products. Friendly and obliging staff.
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Posted 7 months ago
execelent over the phone because I messed up ording on line
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Posted 7 months ago
At first I was happy with everything then after a couple of months I needed another kitchen door and painted, this couldn’t be done as the kitchen had chosen had been discontinued so just be aware that when buying that you can still buy bit/add ons at a later date. Other than that, great kitchen
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Posted 8 months ago
Better kitchens have a great team I only had a couple of issues needing addressing which were sorted promptly, ordering extras was straightforward and the quality is as good as any other company. I will be ordering more units to renovate our utility room.
Better Kitchens 5 star review on 3rd February 2024
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Posted 8 months ago
Thank you for a speedy and efficient resolution to my aftersales problem
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Posted 8 months ago
Very helpful at answering queries and helping me choose the correct items.
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Posted 8 months ago
Very helpful, friendly service. Thanks
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Posted 9 months ago
We been to about 6 different kitchen suppliers, but only 1 stood out head and shoulders above the others. That was Better Kitchens. They allow you all the time you need to ponder and select from the unending choices that have to be made and of all of them they came the closest to satisfying our exacting needs and very little need to compromise, in fact much less than any of the others. The design is not scribbled on a piece of paper and computerised later but designed there and then straight on the screen. So we visilised our kitchen before we left the shop and within a couple of hours we had an accurate quote. Absolutely brilliant.
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Posted 10 months ago
Hi many thanks for great customer service and care Absolutely amazing quality materials great delivery on time very polite staff will definitely use your service again
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Posted 11 months ago
The two team members we dealt with, Mitch and Julian, at your Weston Super Mare Showroom made our whole experience very easy and enjoyable and would say they are excellent ambassadors for the company. Nothing was too much trouble and they enabled us to achieve our desired layout within our budget. We look forward to having this quality product fitted by your highly recommended installer. Would recommend Better Kitchens over some competitors we have approached.
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Posted 11 months ago
The quality of kitchen is superb, superior quality to many of its competitors and at a far better price. My kitchen fitter has really enjoyed fitting this. Initially handled by Mich he was superb at making sure my measurements and design would work. There are a couple of issues with the ordering process especially if you require additional doors etc. The computer system seems to really struggle with ipads and i would say a revamp of this would help alot especially as Better Kitchens are an online Company. This would be a five star review if the computer system was a bit more user friendly
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Posted 11 months ago
Although the date shows different it was important to submit after properly using the kitchen. I have had my kitchen for two years now so this review is well overdue. It was a difficult time post covid but the communication and service was exceptional from Julian and the team. A couple of marks appeared early on but I can honestly say nothing more since and my kitchen still looks as good as new AND has the wow factor. Would recommend highly and I am pleased to see they are doing well in the new premises. Good product and service at a realistic price!
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Posted 1 year ago
From the help we had at the showroom with planning, the after sales communication, the delivery guys and most of all the kitchen itself I can not fault any of it. Super pleased with the quality and the transformation of our kitchen.
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Posted 1 year ago
We cannot recommend Better Kitchens highly enough. The service and after service we received was excellent. From start to finish we were kept informed and updated. Nothing was too much trouble for them. Every member of staff we encountered was polite, knowledgeable, helpful and approachable. Arden and Julian run a first class company with an excellent team, they are to be commended.
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Posted 1 year ago
Great quality kitchens and really good value for money. We travelled 100 miles to the showroom as we couldn’t believe the price for the quality but the claims were true. Our kitchen has just been delivered and we are so impressed. We’ve paid Flatpack prices for fully assembled units with quality cabinets and doors. The delivery driver came early as rain was forecast so we could unload in the dry. He was extremely helpful and pleasant. My contacts with this company have been a pleasure with prompt replies and nothing seems too much trouble. They even arranged delivery to the Isle of Wight. Good luck with your expansion and the personal touch of a smaller company outshines the national big boys. Would give you 6 stars if I could.
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Posted 1 year ago
A Massive Thank You to Better Kitchens for making my dream kitchen come true. So happy with the whole experience from ordering to delivery. I was recommended this company by a builder friend and I'm so glad I used them. Excellent quality, solid units, really well made, brilliant craftmanship and beautiful finish. So easy to install too. I thoroughly recommend this company to anyone and everyone looking to install a Beautiful new kitchen. Thanks again. x One Love x
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Posted 1 year ago
New kitchen required so had a design done and searched online. The main requirement was for a walk in larder and came across Better Kitchens. Compared to other suppliers, they were competitively priced with a great range of units/colours/finishes. One that I was really pleased with was the option to choose colour of carcass. I chose all the required items with soft close hinges and chose the flat pack delivery (you can choose pre-built for no extra cost). One element of the units I was very impressed with was the back panel - 18mm colour matched rather than the stiff 2mm board that other suppliers come with. On receiving the delivery, there were some items that had quality issues, these were raised with BK and replaced. Some ancillary items (shelf fronts and rails) had been missed from the initial delivery but raised with BK and replaced quickly. BK use a ticket system to communicate with and I found a minor delay to this but it did allow me to raise a ticket and BK would answer the same day, usually a couple of hours later. The units, when built are really strong and come with all required fixings... im a very happy camper. Given most kitchen suppliers receive a load of bad press, Better Kitchens supply a great product at a great price and care about customer service..
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Posted 2 years ago
Well in these unprecedented times Better Kitchens have been amazing. They called me when I ordered online to go through my order glad they did as I had made a mistake and they sorted. The quality of your kitchens is tops. Service and delivery is just great. I recommended to friends who saw our kitchen and they orderded .Much cheaper than others for quality.
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Posted 2 years ago
I'm very impressed with the quality of the units, the range and choice. The service has been faultless too. Prices are very competitive.
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Posted 2 years ago
Excellent quality kitchen, excellent service.
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Posted 2 years ago
Better Kitchens is rated 4.9 based on 104 reviews