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BetterMe Reviews

4.5 Rating 1,352 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,352 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Best costumer service ever!!
Helpful Report
Posted 4 months ago
Hello there! That is such a pleasant thing to say! We are so happy to see you in our BetterMe family! Kind regards, Team BetterMe
Posted 4 months ago
The team is terrific!
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Posted 4 months ago
Hello Sheila! Thank you so much for your fantastic review! Your support truly motivates us to keep delivering our best! Warm regards, Team BetterMe!
Posted 4 months ago
Customer service is very prompt and helpful.
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Posted 4 months ago
Hello Carol! Thank you so much for your review! We're glad to hear that you found our customer service prompt and helpful. Cheers, Team BetterMe!
Posted 4 months ago
I had a question on billing, that was in the end my mistake, but BetterMe customer service was on it.. My email was answered immediately and personably. Thank you!
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Posted 4 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Your satisfaction is our top priority! Best, Team BetterMe!
Posted 4 months ago
The customer service staff replies quickly and efficiently.
Helpful Report
Posted 4 months ago
Hello Janet! Thank you so much for your wonderful review! We’re thrilled to hear that our customer service team responded quickly and efficiently to your needs. Best wishes, Team BetterMe!
Posted 4 months ago
Fantastic Customer Service sorted out an issue I had great communication. Thank you
Helpful Report
Posted 4 months ago
Hello Clair! Thank you for your kind words! We’re delighted to hear that our customer service team was able to assist you effectively. Communication is key for us, and it’s wonderful to know you felt supported. Best regards, Team BetterMe!
Posted 4 months ago
I’m very grateful for the refund I asked for, since due to a health situation I could not start their fitness program. They attended my request and refund me my payment. That speak of an honest organization, worth of my trust. Thank you!
Helpful Report
Posted 4 months ago
Hello! Thank you for sharing your experience! We’re glad to hear that our team was able to process your request promptly. Your trust means a lot to us, and we’re here to support you whenever you're ready to start your fitness journey. Take care, Team BetterMe!
Posted 4 months ago
i requested a refund for a service I inadvertently clicked on, totally my mistake . I emailed BetterMe to explain and on a matter of hours the matter had been resolved nd a refund given. Excellent communication and service.
Helpful Report
Posted 4 months ago
Hello! Thank you for your wonderful review! We’re thrilled to hear that our team was able to quickly assist you with your request. Clear communication and customer satisfaction are top priorities for us. If you need anything else or have any questions in the future, feel free to reach out! Best wishes, Team BetterMe!
Posted 4 months ago
PROMPT ANSWER BY THE SUPPORT TEAM TO HELP TO SOLVE AN ISSUE WITH MY SUBCRIBTION MANY THANKS TO THE TEAM !
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Posted 4 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 4 months ago
It was great working out with Better Me. unfortunately , Thanksgiving dinner, pies, desserts threw my routine off schedule. Hopefully I can continue the chair work outs even though I canceled my subscription.
Helpful Report
Posted 4 months ago
Hello there! Thank you for your wonderful review! We’re thrilled to hear you enjoyed working out with BetterMe. We completely understand how the holidays can throw things off track, but we’re glad you’re still motivated to continue with the Chair Yoga workouts. Best wishes, Team BetterMe!
Posted 4 months ago
I had an issue with getting a refund, an error on my part, and they ended up working with me so I wasn't completely out of my refund. I enjoyed most of the exercises but due to my physical problems I was not able to continue. I would definitely recommend these exercises though!!!
Helpful Report
Posted 4 months ago
Hello Doreen! Thank you for your wonderful review! We’re so glad to hear that our team was able to assist you with your situation. It’s great to know you enjoyed the exercises. Your recommendation means a lot to us! Take care, Team BetterMe!
Posted 4 months ago
Hi everyone! A quick shoutout to BetterMe here. The value I have received compared to other similar apps in the marketplace is far superior. The apps is extremely user-friendly and very easy to follow the custom exercise plans under a minimalistic pricing plan. I am very happy with my investment here. Keep it up guys!
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Posted 4 months ago
Hello Joaquin! Thank you for your fantastic review! Your satisfaction with our custom exercise plans and pricing means the world to us. We’ll continue striving to keep up the great work! Kind regards, team BetterMe
Posted 4 months ago
Thank you for your excellent support & attending to my problem, good to find an online company that treats people with understanding 😁
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Posted 4 months ago
Hello Rob! Thank you so much for your wonderful review! We're delighted to hear that our support team could assist you and that you felt understood. It's our goal to provide excellent service to all our users, and your feedback truly means a lot to us. Best wishes, Team BetterMe!
Posted 4 months ago
A query I had was resolved speedily. Thanks for an awesome program.
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Posted 4 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. We are happy to see you in our BetterMe family! Kind Regards, Team BetterMe
Posted 4 months ago
Fast and efficient, thank you !
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Posted 4 months ago
Hello! Thank you for your kind words and for choosing BetterMe. We're thrilled to hear that you found our service fast and efficient! Best, Team BetterMe
Posted 4 months ago
First of all what a great team they have. As a new user I was locked out of the app and forgot password didn’t help as it said can’t locate your email. When I shows my subscription to the team within 24hours they created a new profile and boom!! Back at it mate! Cheers keep up the good work… 🤜🤛
Helpful Report
Posted 5 months ago
Hello Himanshu! Wow, thank you for your amazing review! We're thrilled to hear that our team could get you back into the app so quickly. Your feedback means a lot to us, and we're glad to have you back with BetterMe! Kind regards, team BetterMe
Posted 4 months ago
Bardzo, pomocni, do każdego podchodzą indywidualnie, pełen profesjonalizm i zaangażowanie z ich strony
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Posted 5 months ago
Cześć! Miło jest słyszeć tak pozytywne słowa i zawsze z przyjemnością obsługujemy naszych użytkowników. Wielkie dzięki! Z wyrazami szacunku, Zespół BetterMe
Posted 4 months ago
Amable atención de inmediato. Excelente y muy completa información para ayudar a tener un cambio de vida saludable. Ejercicios muy prácticos y cada día diferentes así como los menús. Altamente recomendable
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Posted 5 months ago
Hola! ¡Muchas gracias por tu excelente reseña! Nos alegra saber que nuestra atención y la información ofrecida han sido de gran ayuda en tu camino hacia un estilo de vida más saludable. Apreciamos tu recomendación y estamos emocionados de tenerte en la familia de BetterMe. ¡Saludos, equipo de BetterMe!
Posted 4 months ago
Tout est ok
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Posted 5 months ago
Bonjour! Nous vous remercions pour vos commentaires. N'hésitez pas à partager plus de détails à l'adresse care@betterme.world. Notre équipe vous souhaite une excellente routine de santé! Cordialement, l'équipe BetterMe
Posted 5 months ago
Excelente servicio, gracias por su amabilidad y solucionar mis inquietudes de inmediato.
Helpful Report
Posted 5 months ago
¡Hola! Es un placer escuchar palabras tan positivas y siempre es un placer poder servir a nuestros usuarios. ¡Muchas gracias! Atentamente, Equipo BetterMe
Posted 5 months ago
BetterMe is rated 4.5 based on 1,352 reviews