BetterMe Reviews

Name: BetterMe
Address: Themistokli Dervi 39, 1st floor, Office 104, Nicosia, Nicosia District (Lefko?a)
Rating: 4.38

4.4 Rating 1,112 Reviews

85 %

of reviewers recommend BetterMe

Company Reviews

Metrics

Info

4.4

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amable atención de inmediato. Excelente y muy completa información para ayudar a tener un cambio de vida saludable. Ejercicios muy prácticos y cada día diferentes así como los menús. Altamente recomendable”

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Posted 3 weeks ago

Hola! ¡Muchas gracias por tu excelente reseña! Nos alegra saber que nuestra atención y la información ofrecida han sido de gran ayuda en tu camino hacia un estilo de vida más saludable. Apreciamos tu recomendación y estamos emocionados de tenerte en la familia de BetterMe. ¡Saludos, equipo de BetterMe!

Posted 2 weeks ago

“Tout est ok”

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Posted 3 weeks ago

Bonjour! Nous vous remercions pour vos commentaires. N'hésitez pas à partager plus de détails à l'adresse care@betterme.world. Notre équipe vous souhaite une excellente routine de santé! Cordialement, l'équipe BetterMe

Posted 3 weeks ago

“Excelente servicio, gracias por su amabilidad y solucionar mis inquietudes de inmediato.”

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Posted 4 weeks ago

¡Hola! Es un placer escuchar palabras tan positivas y siempre es un placer poder servir a nuestros usuarios. ¡Muchas gracias! Atentamente, Equipo BetterMe

Posted 3 weeks ago

“Their customer service is fantastic.”

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Posted 4 weeks ago

Hello Lois! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe

Posted 3 weeks ago

“I purchased without realising I was signing up for a recurring subscription. I know, Silly Me! Anyway, I explained to BetterMe and they cancelled my subscription straightaway but I can still use what I paid for. What brilliant service! Rosemary, Long Ashton, Bristol UK”

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Posted 4 weeks ago

Hello Rosemary! Thank you so much for your thoughtful review. We're delighted to hear that our team could assist you promptly. It's our goal to ensure a positive experience for all our users. If you ever need anything else, don’t hesitate to reach out! Best wishes, Team BetterMe

Posted 3 weeks ago

“This company is amazing. If you have an issue or concern they are great at addressing the issue quickly. Thank you for everything.”

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Posted 1 month ago

Hello! Thank you so much for your wonderful feedback. We're happy to hear that our team was able to address your concerns quickly. We appreciate your kind words and are always here to help! Best wishes, Team BetterMe

Posted 1 month ago

“Customer service is great, the staff are happy to assist and make sure that you are satisfied with the app”

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Posted 1 month ago

Hello! Thank you for your kind words about our customer service. Your feedback means a lot to us! Best, Team BetterMe

Posted 1 month ago

“Quick answer and great customer service!”

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Posted 1 month ago

Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe

Posted 1 month ago

“The customer care specialist that helped me was professional. They gave me options that I did not know existed. I was very happy with the outcome.”

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Posted 1 month ago

Hello! Thank you so much for sharing your experience with us. Our team is very happy when our customers feel satisfied. Warm regards, Team BetterMe

Posted 1 month ago

“Great customer service! So professional and peony responses. That’s a rare and I appreciate it very much.”

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Posted 1 month ago

Hello Sona! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe

Posted 1 month ago

“Customer service was quick and responsive.”

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Posted 1 month ago

Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe

Posted 1 month ago

“Betterme is a scam I signed up for a 1 month only subscription only to be hit with a renewal with no warning at almost double the first month fee. Do not subscribe! The options the provide to unsubscribe also don't work as I didn't do it via a phone app so couldn't unsubscribe! Beware”

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Posted 1 month ago

Hello Carmen. Thank you for this comment. To avoid any confusion, we share details about automatic renewal before the first payment. This information is also included in the purchase confirmation letter. It helps users cancel the subscription before the renewal if it's needed. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe

Posted 1 month ago

“Still the worst most confusing not operating too small useless device ever”

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Posted 1 month ago

Hello! Thanks for reaching out. When we receive such feedback, it's helpful to learn more details about what stands behind it. Would you be so kind as to send more details to trust@betterme.world? Our team is determined to focus on a solution and improvements. Kind Regards, Team BetterMe

Posted 1 month ago

“Sehr kulant und schnell.”

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Posted 1 month ago

Hallo! Vielen Dank für Ihr Feedback, und danke, dass Sie sich für BetterMe entschieden haben. Mit freundlichen Grüßen, Team BetterMe

Posted 1 month ago

“Customer service was prompt and helpful. Thank you”

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Posted 1 month ago

Hello! Thank you for taking the time to share your experience. We're thrilled to hear that our customer service was prompt and helpful! Warm regards, Team BetterMe

Posted 1 month ago

“The price and program are terrific! The customer service team has been responsive to my questions. Thank you.”

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Posted 1 month ago

Hello! Thank you for your fantastic review! We are happy to hear that you find our program valuable and that our customer service team has been helpful. Your support means a lot to us! Warm regards, Team BetterMe

Posted 1 month ago

“Great service provided by the team with regards to subscription cancellation and refunds, dealt with promptly. Friendly and helpful team :)”

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Posted 1 month ago

Hello! We’re delighted to hear that our team was able to assist you promptly with your request. Thank you for your kind words about our friendly and helpful staff. Warm regards, Team BetterMe

Posted 1 month ago

“Excelente atención y soluciones. Las respuestas un poco tardías solamente.”

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Posted 1 month ago

¡Hola! Gracias por tu comentario. Lamentamos la demora en responder. Es un placer escuchar palabras tan positivas y siempre es un placer servir a nuestros usuarios. ¡Muchas gracias! Atentamente, Equipo BetterMe

Posted 1 month ago

“I wasn’t able to use my trial subscription due to medical issues and forgot to cancel before I was charged for a full month. Customer support refunded the entire amount quickly and pleasantly. Truly a company with ethics and compassion!”

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Posted 1 month ago

Hello! Thank you so much for sharing your experience with us. We're happy to hear that our customer support was able to assist you promptly and with compassion. Your kind words mean the world to us. Best wishes, Team BetterMe

Posted 1 month ago

“I was offered a 50% refund at first, but thankfully you understood my reasons for cancelling. Look forward to dealing with you in the future. It's refreshing to experience good customer service”

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Posted 1 month ago

Hello! Thank you so much for your thoughtful review. We're thrilled to hear that you had a positive experience with our customer service team. Your feedback means a lot to us, and we look forward to assisting you again in the future! Best wishes, Team BetterMe

Posted 1 month ago

BetterMe is rated 4.4 based on 1,112 reviews