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BetterMe Reviews

4.4 Rating 1,261 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,261 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Very efficient customer service, very professional and quick. They sorted out my issue in no time. Thank you!
Helpful Report
Posted 2 weeks ago
Hello! Thank you so much for your kind words! We're delighted to hear that our customer service team was able to assist you efficiently and professionally. If you ever need anything else, feel free to reach out. Best regards, BetterMe Team
Posted 1 week ago
Hi all,I recently had an issue with a purchase I made through this app, and I must say, their customer service team exceeded my expectations. After reaching out to them, they were prompt, professional, and understanding of my situation. To my delight, they processed my refund quickly, and I received the full amount back in my account within the promised timeframe. It’s refreshing to see a company that values its customers and handles issues with such efficiency. Thank you for your transparency and excellent service. I highly recommend this app to anyone looking for a reliable and trustworthy platform.
Helpful Report
Posted 2 weeks ago
Hi! Thank you so much for your wonderful review! We’re delighted to hear that our customer service team was able to assist you effectively and make your experience a positive one. Your satisfaction is our top priority, and we appreciate your kind words. We’re grateful for your recommendation and look forward to supporting you on your journey with BetterMe! Best wishes, BetterMe Team
Posted 2 weeks ago
I accidently subscribed to this without using it or knowing what it was and the support team was quick and very helpful at getting me a full refund right away. Very much appreciated the quick response and help.
Helpful Report
Posted 2 weeks ago
Hi Amy! Thank you for sharing your experience with us! We're glad to know that our support team was able to assist you promptly and efficiently with your request. Your satisfaction is incredibly important to us. If you ever need anything else, don’t hesitate to reach out. Best, BetterMe Team
Posted 2 weeks ago
They are really friendly and helpful!!
Helpful Report
Posted 2 weeks ago
Hi Alena! Thank you for your lovely review! We're thrilled to hear that you found our team friendly and helpful. Your feedback means so much to us, and we’re here to support you whenever you need it. Warm regards, BetterMe Team
Posted 2 weeks ago
Emailing back and forth with customer service is very easy. And you're actually talking to a person. They were very helpful.
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Posted 2 weeks ago
Hi Cindy! Thank you for taking the time to leave such a fantastic review! We’re delighted to hear that you found our customer service team easy to communicate with and helpful. All the best, BetterMe Team
Posted 2 weeks ago
מאוד מרוצה מהשירות האדיב שירות לקוחות מעולה נתן פיתרונות והתחשב מאוד ברצונות שלי ובבקשה שלי
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Posted 2 weeks ago
שלום! זה מענג לשמוע מילים חיוביות כאלה וזה תמיד תענוג לשרת את המשתמשים שלנו. תודה רבה! בברכה, צוות BetterMe
Posted 2 weeks ago
Profesional. I fully recommend !
Helpful Report
Posted 2 weeks ago
Hi Marija! Thank you so much for your kind review! We are glad to hear that you had a positive experience with us and that you recommend us. Best regards, BetterMe Team
Posted 2 weeks ago
I had a dispute with BETTERME about a few charges they made on my account. I contacted them and explained the issue. They quickly reviewed my account and issued refunds immediately. I was surprised and grateful. Yes, BetterMe, was honorable and took care of the dispute right away. Kudos to them!!!! Good Company.
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Posted 2 weeks ago
Hello Fred! Thank you for your amazing review! We’re thrilled to hear that our team was able to resolve your request quickly and to your satisfaction. Your appreciation means a lot to us, and we’re committed to providing top-notch service to our users. Warm regards, Team BetterMe
Posted 2 weeks ago
Azienda seria e competente. Servizio clienti efficiente ed accogliente. Per chi vuole dimagrire, consiglio. R.F.
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Posted 2 weeks ago
Ciao! Siamo lieti di sentire il vostro ottimistico feedback! Grazie per aver trovato il tempo di recensire l'applicazione e di condividere la tua opinione con altri utenti e con noi. Qui a BetterMe siamo sempre pronti ad assistervi e a sostenervi lungo tutto il percorso. Sentitevi liberi di contattarci all'indirizzo care@betterme.world in qualsiasi momento. Cordiali saluti, team BetterMe
Posted 2 weeks ago
App fantastica, molto utile e intuitiva
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Posted 2 weeks ago
Ciao! Grazie per il gentile feedback. Siamo felici di sapere che ti piace la nostra app! Cordiali saluti, Team BetterMe
Posted 2 weeks ago
Although I have been unable to continue the subscription because of health reasons, the customer service here is amazing. I would definitely sign again if I am able..
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Posted 2 weeks ago
Hello! Thank you for your kind words about our customer service! We're here to support you, and we're glad to hear that you had a positive experience despite your current challenges. Whenever you're ready to come back, we'll be here for you! Take care, Team BetterMe
Posted 2 weeks ago
The best most respectful customer service I've experienced in a long
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Posted 2 weeks ago
Hello! Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our customer service. If you need anything else, don't hesitate to reach out! Best wishes, Team BetterMe
Posted 2 weeks ago
Its fantastic and very underrated position for customers needs
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Posted 2 weeks ago
Hello! Thank you so much for your wonderful review! We're delighted to hear that you find our service fantastic and tailored to your needs. Your support means the world to us, and we’re committed to keeping up the great work for all our users! Best, Team BetterMe
Posted 2 weeks ago
Great program and the staff are reachable and accommodating. I had to cancel for health reasons, but I do believe it's a worthy program. Thank you BetterMe staff for reaching out.
Helpful Report
Posted 2 weeks ago
Hello! Thank you so much for your thoughtful review! We understand that health comes first, and we appreciate your kind words about our team. If you need any support in the future, don’t hesitate to reach out. Best wishes, Team BetterMe
Posted 2 weeks ago
The customer service for this company is amazing!! I had a mix up with my account and they handled it swiftly without delay! Thank you so much!!
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Posted 2 weeks ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 weeks ago
This is a great app. it works great, and customer service is excellent.
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Posted 3 weeks ago
Hello Kathy! Thank you for your wonderful review! We're thrilled to hear that you find our app effective and appreciate the quality of our customer service. Wishing you all the best on your journey with BetterMe! Best, Team BetterMe
Posted 3 weeks ago
Due to health issues, I could not continue the program. The customer rep was very compassionate and understood my situation. Not only that but they offer me a lower subscription for when I could come back. That means a lot for me. That’s a company that cares for you not for your pocket. I will definitely come back as soon as my doctor okays it and as soon as I feel better. Thank you very much for your understanding.
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Posted 3 weeks ago
Hello Eve! Thank you so much for your thoughtful review! We're truly sorry to hear about your health issues and are glad that our customer representative could provide you with the support you needed. It’s important to us that our community feels valued and cared for. We look forward to welcoming you back whenever you're ready! Take care and best wishes for a speedy recovery! Warm regards, Team BetterMe
Posted 3 weeks ago
Technology works well. Coach Maria was very useful - good communication and motivation and it was good to have someone to be accountable to.
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Posted 3 weeks ago
Hello! Thank you for your fantastic review! We're so glad to hear that Coach Maria provided you with the support and motivation you were looking for. Best wishes on your journey with BetterMe! Warm regards, Team BetterMe
Posted 3 weeks ago
Auf die Fragen wurde schnell geantwortet und auf das Anliegen schnell reagiert.
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Posted 3 weeks ago
Hallo! Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihre Erfahrungen mit BetterMe weitersagen. Mit freundlichen Grüßen, Team BetterMe
Posted 3 weeks ago
Betterme app combines useful and effective workouts you can do at home and at your own pace, like Calisthenics and HIIT. the support team is also fantastic they will come back to requests and are helpful. I recommend it to anyone who wants to perform gym activities at home.
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Posted 3 weeks ago
Hello! Thank you for your fantastic review! We're delighted that you find our workouts effective and the support from our team helpful. Wishing you continued success on your fitness journey! Best, Team BetterMe
Posted 3 weeks ago
BetterMe is rated 4.4 based on 1,261 reviews