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BetterMe Reviews

4.4 Rating 1,298 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,298 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Thank you for helping with tthe refund proces !You are really ok thank s !
Helpful Report
Posted 3 weeks ago
Hello Ciurdas! Thank you for your kind words! We're happy to hear that we could help with your request. Your satisfaction is our priority! Best regards, Team BetterMe
Posted 3 weeks ago
Thank you so much for helping me with a refund process. I really appreciate your understanding and support. Thank you.
Helpful Report
Posted 3 weeks ago
Hello Debbie! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 3 weeks ago
Thank you for cancelling my order
Helpful Report
Posted 3 weeks ago
Hello Jacob! Thank you for your feedback. It is always a pleasure to help our users. Best Regards, Team BetterMe"
Posted 3 weeks ago
The customer service is amazing. They solved my problem within minutes, and I truly appreciate the way they handle their customers.
Helpful Report
Posted 3 weeks ago
Hello Michelle! Thank you so much for your wonderful feedback! We’re thrilled to hear that our customer service met your expectations. Best regards, Team BetterMe
Posted 3 weeks ago
I found Better Me to be excellent to deal with. Quick and efficient. Thank you so much! Kind regards Pat 🙏
Helpful Report
Posted 3 weeks ago
Hello Pat! Thank you so much for your wonderful review! We're delighted to hear that you found our service quick and efficient. Your support means the world to us! Kind regards, Team BetterMe
Posted 3 weeks ago
Excellent response and service. I appreciate how quickly they dealt with my concern
Helpful Report
Posted 3 weeks ago
Hello Charles! Thank you for your amazing feedback! We're thrilled to hear that our team was able to swiftly address your concern. Your satisfaction means a lot to us! Best regards, Team BetterMe
Posted 3 weeks ago
Sehr freundliches & kompetentes Kundenservice, waren sehr bemüht für mich eine zufriedenstellende Lösung zu finden; TOP
Helpful Report
Posted 1 month ago
Hallo! Es ist wunderbar, so positive Worte zu hören und es ist immer eine Freude, unseren Benutzern zu helfen. Vielen Dank! Mit freundlichen Grüßen, Team BetterMe
Posted 3 weeks ago
Very professional service, appreciate your understanding
Helpful Report
Posted 1 month ago
Hello! Thank you for your kind words and positive review! We truly appreciate your recognition of our professional service and understanding. Your satisfaction is our priority! Best regards, Team BetterMe
Posted 1 month ago
Excellent service
Helpful Report
Posted 1 month ago
Hello Natalie! Thank you so much for your fantastic review! We’re thrilled to hear that you had an excellent experience with our service. Best regards, Team BetterMe
Posted 1 month ago
Very good customer service, quick to reply and are accomodating.
Helpful Report
Posted 1 month ago
Hello! Thank you for your excellent review! We’re thrilled to hear that our customer service met your expectations. Your satisfaction is very important to us! Best regards, Team BetterMe
Posted 1 month ago
I had issues with the Better Me Ap and never was able to get in. When the annual fee came up, it reminded me that I had not been able to use the tool, so I reached out and the assistant was so helpful, they provided me with a refund of a portion of the amount and some extra time to be able to use the AP. They also provided me with instructions on how to use it. I am very happy with the Better Me team and the info on the Ap is so cool, I am looking forward to using it.
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your fantastic review! We're thrilled to hear that our team was able to assist you and provide a solution that meets your needs. It's great to know you're excited about using the app and finding the information valuable! Best regards, Team BetterMe
Posted 1 month ago
The AI people got back to me immediately and took care of my problem. Thanks so much!
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Posted 1 month ago
Hello! Thank you for your positive review! We're thrilled to hear that our team was able to assist you promptly. Best regards, Team BetterMe
Posted 1 month ago
I tried out the app and it was a great way to get moving and warm up. I had a billing issue and customer service took care of it right away.
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Posted 1 month ago
Hello, Nicole! Thank you so much for your review! We're happy to hear that you found the app helpful for getting moving and that our customer service handled your issue promptly. Best regards, Team BetterMe
Posted 1 month ago
Great customer service, very quick to respond
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Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
I signed up and paid for this app, which delivered exactly what it promised. I was unable to use it unfortunately, due to my disability. I asked to withdraw from my contract and recieved a full refund (without asking). Their team responded efficiently to my queries and the withdrawal process was simple. I hope to use it again one day when I am more able.
Helpful Report
Posted 1 month ago
Hello! Thank you for taking the time to share your experience with us. We're glad to hear that our team was able to assist you effectively. We understand that everyone’s journey is unique, and we hope to welcome you back when the time is right for you. Best wishes, Team BetterMe
Posted 1 month ago
BetterMe Customer Care was very responsive and helpful in taking care of my billing issue promptly. Thank you!
Helpful Report
Posted 1 month ago
Hello Emma! Thank you for taking the time to share your experience! We're thrilled to hear that our customer care team was able to assist you promptly. Best regards, Team BetterMe
Posted 1 month ago
Very good customer service and addressed my question in record time. Thank you, Anna
Helpful Report
Posted 1 month ago
Hello, John! Thank you so much for your fantastic review! We're thrilled to hear that Anna was able to assist you quickly. Your satisfaction is our top priority! Best regards, Team BetterMe
Posted 1 month ago
“Auch wenn ich mich gegen das Abo entschieden habe, war der Kundendienst sofort für mich greifbar. Ohne Probleme wurde der Vertrag storniert und ich erhielt sofort meine Zahlung
Helpful Report
Posted 1 month ago
Hallo! Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihre Erfahrungen mit BetterMe weitersagen. Mit freundlichen Grüßen, Team BetterMe
Posted 1 month ago
Auch wenn ich mich gegen das Abo entschieden habe, war der Kundendienst sofort für mich greifbar. Ohne Probleme wurde der Vertrag storniert und ich erhielt sofort meine Zahlung
Helpful Report
Posted 1 month ago
Hallo! Vielen Dank für Ihr Feedback. Es ist immer eine Freude, unseren Benutzern zu helfen. Gemeinsam sind wir ein Team! Mit freundlichen Grüßen, Team BetterMe
Posted 1 month ago
Δεν παυω νά θεωρουμαι και εγώ μελλοντικός πελάτης κάποια στιγμή με άρεσε πολύ το πρόγραμμα έστω και λίγων ημερών που εκανα..θα το συνιστούσα ανεπιφύλαχτα σε όλους..σας ευχαριστώ και πάλι για την κατανόηση!!
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Posted 1 month ago
Γειά σου! Σας ευχαριστώ πολύ για τα καλά σας λόγια! Είμαστε ενθουσιασμένοι που ακούμε ότι απολαύσατε το πρόγραμμα, ακόμα κι αν ήταν μόνο για λίγο. Η σύστασή σας σημαίνει πολλά για εμάς και εκτιμούμε την κατανόησή σας. Ανυπομονούμε να σας δούμε ξανά στο μέλλον! Με εκτίμηση, ομάδα BetterMe
Posted 1 month ago
BetterMe is rated 4.4 based on 1,298 reviews