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BetterMe Reviews

4.4 Rating 1,060 Reviews
85 %
of reviewers recommend BetterMe
4.4
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

Write Your review

BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
BetterMe's workout plans are effective and personalized to suit my goals.
Helpful Report
Posted 1 year ago
Hello! Thank you so much for your positive feedback and for taking the time to post this review. We are super glad you're happy with the app we designed for you. Kind Regards, Team BetterMe
Posted 7 months ago
BetterMe's Water Tracker is a lifesaver, reminding me to stay hydrated throughout the day.
Helpful Report
Posted 1 year ago
Hello! We appreciate you sharing your feedback, and we're excited to hear that our app has been helpful to you. Thank you for choosing our app. All the best, team BetterMe
Posted 7 months ago
They scammed me too. Have been stealing $80 from my card regularly. I think the high ratings are just from people paid by the company/scam.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 7 months ago
Total Scam! If you gave them your credit card data, Cancel your card. They just keep billing you for things and providing nothing at all zilch. Have been hit for small payments totaling over $200 in last 2 weeks.
Helpful Report
Posted 1 year ago
Hello. Thank you for your comment. Each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. You can contact us at care@betterme.world. Our team will be able to check your profile and provide you with further information. Kind regards, team BetterMe
Posted 7 months ago
I haven’t signed up for the program and your taking money from my account now I’ve got to cancel my Visa card and start all over again with my regular payments thanks very much
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. Please note that we do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe
Posted 7 months ago
I did not authorize the charge of 42.84 to my account on 9/28/2023. Refund me immediately or I will file a complaint with Consumer Complaint Dept and the Better Business Bureau.
Helpful Report
Posted 1 year ago
Hello! Thank you for sharing. We would like to clarify that we cannot deduct money without your direct approval. We kindly ask you to reach us at care@betterme.world. This way, we will be able to check your profile to understand what this payment is for. Kind regards, team BetterMe
Posted 7 months ago
I'm so disappointed that I subscribed to this site! Anyway, total scam. Paid the first months reduced fee and received nothing at all. I sent over 20 emails and received 1 back which was to fob me off. I have since reported them as Fraud with my bank and have put a block on them. However, because they are "crafty" in the words of my Bank, they slightly change their name each month when they take their subscription, so you have to go through the whole clawback process. So far they've used BetterMe App - Pil and lately BetterMe Keto App Nicosia CY. They've just taken £37.19 without authorisation. I've been refunded from my bank, but it's been a nightmare. You cannot unsubscribe because you don't (in my case) receive the app, and because it's a subscription, the bank cannot do anything other than to put a block on the company name which in itself is difficult as they change it. Total scam app located in Russia apparently! Anyway, stay well clear from this and others of a similar style of advertising under different names. Everytime I see an ad I check it out and if it's BetterMe I leave negative comments to warn people so they don't lose money too.!
Helpful Report
Posted 1 year ago
Hello! Thank you for sharing the details of the situation. As we can see our team replied to your request with all the clarification, fixes, and solutions. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 7 months ago
Bruce from the support team was fantastic. BetterMe's calorie tracker has made tracking my intake a breeze.
Helpful Report
Posted 1 year ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 7 months ago
Aria was a great help from the support team. BetterMe's features, like fasting and workouts, have truly transformed my lifestyle.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. Great to hear that you are enjoying your fitness routine with BetterMe. Keep up this way! Our team is always here to support you and share some tips & tricks on app usage. Feel free to contact us via care@betterme.world at any time. Kind regards, team BetterMe
Posted 7 months ago
Elyssa from the support team went above and beyond to assist me. BetterMe's workouts are fantastic for my fitness goals.
Helpful Report
Posted 1 year ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 7 months ago
The BetterMe app has improved my fitness journey. Stacey's support was top-notch, and I appreciate her help.
Helpful Report
Posted 1 year ago
Hello! Thank you for sharing your feedback with us. We are super glad to hear that you like our app. We hope that it will help you achieve your fitness goals. Kind regards, team BetterMe
Posted 7 months ago
BetterMe's step tracker is simple yet effective. Thanks to Dakota for her assistance; it made my experience even better.
Helpful Report
Posted 1 year ago
Hello! Thank you for choosing us! We hope that you will get the maximum out of BetterMe and achieve astonishing results. Kind regards, team BetterMe
Posted 7 months ago
I'm thrilled with the BetterMe app. The fasting feature has been a game-changer, and the workouts keep me motivated.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback, we are glad you like the app! Kind Regards, Team BetterMe
Posted 7 months ago
Tori Repa Wall Pilates is amazing in BetterMe. A small improvement could be clearer video instructions.
Helpful Report
Posted 1 year ago
Hello! Hope you have a great day! Thank you for the constructive review, we appreciate it. We hope BetterMe will be ablative in achieving your personal fitness goals. Kind Regards, Team BetterMe
Posted 7 months ago
Kudos to Dakota from BetterMe support! Friendly and efficient assistance when I needed it most.
Helpful Report
Posted 1 year ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 7 months ago
After a life cluttered by a “frantic” lifestyle to care for vulnerable “others”, injury related to long sedentary hours in a car and at a desk impacting on my mobility and well-being, I chose better.me to support a balanced, healthy lifestyle change. Not only is the meal plan easy to follow and delicious, I have been supported by My Beautiful Coach, Daniela to manage presenting road blocks with love and respect for my inner being and the value of the human body. With many dietary programs to choose from, I chose the keto-plant based diet and we adjusted my Wall Pilates program to participate in exercise with respect of my limited range of motion, under the advice of respected allied health professionals. I love ALL aspects of this program and cannot recommend this system high enough. After a short time, I have lost one dress size and feel so much better already! I want to commend Daniela for amazing insight, wisdom and motivation with the steady weight loss I’ve achieved. Together, we have built hope and I am confident of achieving my ultimate goal and living my best life in the future. Thank you for being my inspiration - from my joyful, grateful heart!
Helpful Report
Posted 1 year ago
Hi! Thanks a lot for taking the time to share your feedback with us and our customers and for sharing your story. It makes us happy to realize that you feel positive about your fitness journey with BetterMe. We hope that it will help the routine to be effective and fun. Together with determination and consistency, you will achieve wonderful results. Our team is here to support you along the way. Keep up the great work. Kind regards, team BetterMe
Posted 7 months ago
I have canceled my subscription and continue to be charged 29.99 monthly!! Do not give them any credit card information!! They also slip in these little add on’s!!
Helpful Report
Posted 1 year ago
Hello. Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. To better understand what happened, we would be grateful for your direct reply at care@betterme.world. This way, we will find your account, analyze the details and provide further clarification as well as a resolution. Kind regards, team BetterMe
Posted 7 months ago
BetterMe's workout options are fantastic, but I'd love to see more variety in the fasting plans.
Helpful Report
Posted 1 year ago
Hello! Thank you for your review, and thanks for choosing our app! If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, Team BetterMe
Posted 7 months ago
Elyssa provided top-notch support when I had questions about BetterMe. Great service!
Helpful Report
Posted 1 year ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 7 months ago
I adore the dancing workouts on BetterMe. Stacey, your team is onto something great here.
Helpful Report
Posted 1 year ago
Hello! Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. Have a great day, Team BetterMe
Posted 7 months ago
BetterMe is rated 4.4 based on 1,060 reviews