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BetterMe Reviews

4.4 Rating 1,060 Reviews
85 %
of reviewers recommend BetterMe
4.4
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Meal plans are genius. Easy to follow, delicious recipes. Simplified nutrition without sacrificing taste. My relationship with food has never been healthier.
Helpful Report
Posted 11 months ago
Hello! Thank you so much for sharing your positive feedback with other users and us. Our team is very happy when our customers feel satisfied. Kind regards, team BetterMe
Posted 7 months ago
Meditation sessions are a lifesaver. Calming voice and diverse options helped me manage stress. A mental wellness treasure I'm grateful for every day.
Helpful Report
Posted 11 months ago
Hello! We appreciate you sharing your feedback, and we're excited to hear that our app has been helpful to you. Thank you for choosing our app. All the best, team BetterMe
Posted 7 months ago
Transformed my fitness journey. Personalized workouts and nutrition plans are spot on. Never felt more motivated and healthy.
Helpful Report
Posted 11 months ago
Hello! Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts. Kind regards, team BetterMe
Posted 7 months ago
The Water Tracker on BetterMe is a simple yet effective tool. The app's user-friendly design makes it easy to track my daily intake. Big thanks to Dakota for addressing my issue.
Helpful Report
Posted 11 months ago
Hi! Thank you for the great review! We're thrilled to hear that BetterMe is helping you achieve your goals. If you have any questions or feedback, please reach out to us at care@betterme.world. Your feedback is important to us as we strive to provide the best user experience. Thanks for choosing BetterMe! Kind regards, team BetterMe.
Posted 7 months ago
BetterMe's Calorie Tracker is helping me stay on track with my fitness goals. The support team, particularly Bruce, was quick to assist with a technical glitch. Great customer service!
Helpful Report
Posted 11 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 7 months ago
BetterMe's Fasting feature is a game-changer. It aligns with my lifestyle, and the results are noticeable. No issues, and the support team, especially Anna, is top-notch.
Helpful Report
Posted 11 months ago
Hello! Thank you for choosing us! We hope that you will get the maximum out of BetterMe and achieve astonishing results. Kind regards, team BetterMe
Posted 7 months ago
The variety of workouts on BetterMe keeps me engaged. The support team, especially Aria, was incredibly helpful in resolving a payment issue. Kudos for the excellent service!
Helpful Report
Posted 11 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 7 months ago
I recently purchased the 12 week wall pilates program. I mistakenly accepted the coaching. ! realized the error within 1 minute, I emailed the company. They responded by stating they did not know what I was requesting despite. After 6 emails they state that they cannot refund or make changes. I once again explained that I made the mistake and notified them of the error within 1 minute. They are not willing to provide any level of understanding. I have filed a dispute with my CC company as well. Prior to this - I gave them 5 different occassions to make this right. They have refused.
Helpful Report
Posted 11 months ago
Hello. Thank you for leaving your comment. We want to clarify that the only way to be billed for any additional tools is to add them to your initial plan from your side manually. Only users can confirm their payment. It appears that our BetterMe team effectively resolved your concern. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 7 months ago
The Fasting feature on BetterMe is a game-changer. It helped me establish a healthier eating routine. Big shoutout to Anna from customer support for guiding me through it!
Helpful Report
Posted 11 months ago
Hello! Thank you for sharing your feedback with us. We are super glad to hear that you like our app. We hope that it will help you achieve your fitness goals. Kind regards, team BetterMe
Posted 7 months ago
The Step Tracker keeps me motivated. I love challenging myself daily. The app's simplicity is a plus. Thanks, Dakota, for promptly addressing my query.
Helpful Report
Posted 11 months ago
Hello! We appreciate you sharing your feedback, and we're excited to hear that our app has been helpful to you. Thank you for choosing our app. All the best, team BetterMe
Posted 7 months ago
The workouts on BetterMe are diverse and effective. The app's interface is intuitive, making my fitness journey enjoyable. Shoutout to Stacey for the swift response to my concerns.
Helpful Report
Posted 11 months ago
Hello! Thank you for your feedback, we are glad you like the app! We are so happy to see you in our BetterMe family! Kind Regards, Team BetterMe
Posted 7 months ago
Calorie Tracker on BetterMe is user-friendly. It helps me stay on top of my nutrition. Elyssa from support was quick to resolve my login issue. Impressive service!
Helpful Report
Posted 11 months ago
Hello! Thank you for joining our BetterMe community. We believe that you will achieve amazing personal results! Kind regards, team BetterMe
Posted 7 months ago
BetterMe's Water Tracker is a savior! It reminds me to stay hydrated. The workouts are killer, especially the HIIT sessions. Thanks to Bruce for assisting me with my account issue.
Helpful Report
Posted 11 months ago
Hello! Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts. Kind regards, team BetterMe
Posted 7 months ago
Better me est une arnaque !
Helpful Report
Posted 11 months ago
Bonjour! Merci pour votre avis. Tout d’abord, nous souhaitons préciser que BetterMe n’est impliqué dans aucune tactique d’escroquerie. Nous sommes une entreprise réputée connue dans le monde entier. Comme nous pouvons le constater, notre équipe BetterMe a résolu avec succès votre problème. S'il vous plaît laissez-nous savoir si nous pouvons vous aider pour quelque chose. Cordialement, l'équipe BetterMe
Posted 7 months ago
This is a total scam … got charged about $100 for 2 months in a row….be careful!!
Helpful Report
Posted 11 months ago
Hello! Thank you for your comment. Please note that each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. It appears that our BetterMe team effectively resolved your concern. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 7 months ago
el día 11/11 veo una publicidad en ig de la fundadora de esta asquerosa app. Viendo que betterme estaba en la appstore y como nunca antes había tenido problemas solo vi que tenía 4.6 estrellas y muchas descargas y procedí a instalar. Mi único error y que tras esto cambiará mi conducta como cliente. Entro a la app y me ofrecen una prueba gratuita de 3 días, teniendo que cancelar manualmente en caso de no querer continuar ya que se me dice que la renovación es mensual y automática. Acepté Luego me fui a leer los términos y condiciones y ya para mi desagrado estaba escrito algo que no se me informó de manera explicita: si quiero evitar el cargo tengo que RETIRARME 24 hrs antes del fin de la prueba. Ergo, al segundo día. Con esto fui inmediatamente a cancelar la renovación automática desde mi configuración de appstore. En fin, que por tiempo ni siquiera probé la app este primer día. El 12/11 veo mi app del banco Y HABÍA UN COBRO INDEBIDO, hecho sin mi consentimiento. Resulta que esta dichosa prueba gratuita nunca fue real. Me cobraron la suscripción mensual de manera inmediata y aquí comienzan los dolores de cabeza. Pedí reembolso y denuncie la app a apple. Ningún problema aquí, apple estuvo a la altura y en dos días me devolvieron mi dinero. Betterme por su parte solo se dedicó a ser pasivo-agresivo con sus contestaciones por correo, tratandome implicitamente de boba porque tengo que haber sido yo la que pidió pagar en vez de tener primero la prueba gratuita (xd?). Hasta me sacaron en cara sus números de seguidores rrss, los cuales son evidentemente falsos. Me bloquearon de facebook y borran comentarios en instagram Resulta que en las páginas de facebook de la app y de la fundadora está REPLETO de buenas reviews de cuentas spam. Aunque tenga mi plata no voy a parar, nadie tiene porqué pasar por un mal rato así. Con la plata no se juega
Helpful Report
Posted 11 months ago
¡Hola! Gracias por tus comentarios. Tenga en cuenta que no podemos facturarle hasta que confirme el pedido por su parte. El precio final es visible en la página de pago, así como cualquier otro detalle sobre su paquete de suscripción. Tenga la amabilidad de informarle que BetterMe es una empresa honesta y transparente. Hay dos opciones para suscribirse a nuestro servicio: a través del sitio web y App/Play Store. Para evitar nuevas renovaciones, es necesario cancelar la suscripción previamente. Siempre estamos abiertos a recibir comentarios y comunicaciones de seguimiento. Sin embargo, tenga en cuenta que varias plataformas tienen diferentes pautas y reglas a la hora de comentar, por lo que es posible que sus comentarios hayan sido moderados por la propia plataforma de redes sociales si, por ejemplo, van en contra de sus Estándares comunitarios. Como podemos ver, nuestro equipo ya le ha enviado toda la información necesaria por correo electrónico. Háganos saber si hay algo en lo que podamos ayudarle. Saludos cordiales, equipo BetterMe
Posted 7 months ago
Nowhere to unsubscribe and they keep charging me different amounts. It’s the biggest scam I ever met
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. Please be kindly informed that we have nothing to do with any scamming activities. As we can see, your issues have been successfully resolved. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 7 months ago
Better Me. Better Watch Out. Free Trial doesn't mean Free Trail. I stupidly thought they would notify me that the free trial was almost up and I was about to be charged. When the charge came through I contacted them the same day canceling my trial and asking for my money back. They refused but did offer another three months with a 50% return--which I refused. If I wanted to continue I wouldn't have canceled. In my opinion, the app has several downfalls, not including stretching in the warm up being one. Yes. I am capable of stretching but it doesn't change the fact that it's not part of the work out. I decided to cancel because I found I got a better workout without the app. For some people it might work beautifully but it wasn't my jam. And not getting my money back definitely wasn't my jam. The customer service was pathetic as well.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. Please kindly be informed that the information about automatic renewal for each plan is displayed before the very first payment. That is why each user has an opportunity to cancel the subscription beforehand. I'm sorry to hear that something about BetterMe didn't meet your needs. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 7 months ago
The variety in BetterMe's workouts keeps me motivated. Elyssa from the support team ensured that my experience with the app remained smooth and enjoyable.
Helpful Report
Posted 1 year ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 7 months ago
BetterMe's Calorie Tracker simplifies my nutrition planning. Shoutout to Anna from the support team for her patient and informative assistance.
Helpful Report
Posted 1 year ago
Hello! Thanks for the review, and thank you for choosing BetterMe! We're glad that you like the features of our app. All the best, Team BetterMe
Posted 7 months ago
BetterMe is rated 4.4 based on 1,060 reviews