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BetterMe Reviews

4.4 Rating 1,112 Reviews
85 %
of reviewers recommend BetterMe
4.4
Based on 1,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
good app, dont have time to do it but read the small print before agreeing
Helpful Report
Posted 3 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 3 months ago
Amando e amplia a possibilidade de ter uma vida saudável sem interferir a rotina puxada do dia a dia.
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Posted 3 months ago
Hi! Obrigado pela avaliação positiva! Ficamos muito contentes por saber que está a gostar da aplicação e que a considera útil. Obrigado por ter escolhido a BetterMe! Com os melhores cumprimentos, equipa BetterMe
Posted 3 months ago
My bad! Ordered by mistake. Thank you sincerely for helping me cancel. TM
Helpful Report
Posted 3 months ago
Hello! Thank you for your feedback. We understand that mistakes can happen, and we are glad that our team was able to assist you promptly. Your kind words and sincere appreciation mean a lot to us. Kind regards, team BetterMe
Posted 3 months ago
BetterMe charged me for the one on one personal coach but when I pushed for the refund they were ready to give a full refund
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Posted 3 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 months ago
Excellent customer service. I emailed with a query, they were very quick to get back to me and very helpful. I love the app and it really helps me to stay focused on the end target.
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Posted 3 months ago
Hello! Thank you for your feedback We are glad that our customer service was able to promptly assist you with your query. It's fantastic to know that our app is helping you stay focused on your end target. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. Kind regards, team BetterMe
Posted 3 months ago
I needed to cancel my order due to relocating out of state and the time committed to that move. Team was very understanding and quickly processed my refund. Great customer service!!
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Posted 3 months ago
Hello, Danny! Thank you kindly for your feedback. We are thrilled to hear that you had a positive experience with our team. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Kind regards, team BetterMe
Posted 3 months ago
Have yourselves a nice life! I'm going to do the same! Take care!
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Posted 3 months ago
Dear Barbara, Thank you so much for your 5-star rating of BetterMe! We appreciate your support and wish you all the best and hope you have a remarkable day! Kind regards, Team BetterMe
Posted 3 months ago
Thank you very much for the fast responding, and for the full money refund. this is the first time that the customer service from any company i reacted with that really did their job right.
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Posted 3 months ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 3 months ago
Merhaba BetterMe den çok memnunum vücudum forma girmeye başladı severek egzersiz yapıyorum tavsiye ederim
Helpful Report
Posted 3 months ago
Merhaba! Geri bildiriminizi paylaştığınız için teşekkür ederiz. BetterMe'nin size yardımcı olduğunu görmekten gerçekten mutluyuz. Ve kişisel fitness hedeflerinize ulaşacağınızdan eminiz. Saygılarımla, BetterMe ekibi
Posted 3 months ago
“After putting a total of $343,000 into a binary option platform for several weeks i tried to make some withdrawals to my bank but the withdrawal wasn’t successful, i quickly contact the platform costumer care via email and phone number they provided in their contact info but didn’t get a response from them that was when everything started looking weird. A few weeks later I got a mail from them requesting that i should invest more money if I want to withdraw my money which i rejected, and I never heard from them again that was when I knew I’m about being screwed. i was really devastated at those moment and felt so bad that my hard earned money was gone. After some months I came across a lot of testimonies on the web on how theresachin had helped many people recovered their stolen, scammed or duped money on bitcoin or any other form in digital currency. I contacted them and they promised to help me get my money back asked me some info about the company i invested with which I provided. The result was amazing I recovered all my Lost funds back within a space of 96hours I was so happy as I never believe I could get my money back. Thanks to Theresachin , Their email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m WhatsApp/call: + 1 2 3 4 3 0 0 1 5 4 4 "
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Posted 3 months ago
My Better Me is delivering great results. With the help of a tailored diet , I've list 3 kilos already The customer support was such a pleasant surprise. I mistakenly signed up for something l could not afford. After explaing my error, they refunded the money immediately. I was so happy they showed compassion. Big thumbs up for Better Me.
Helpful Report
Posted 3 months ago
Hello! Thank you for your feedback. We truly appreciate your kind words and are thrilled to hear that you are already experiencing great results with our app. Keep up the good work. We are also delighted to hear that our customer support team was able to assist you promptly and provide the necessary help. Your satisfaction and happiness mean a lot to us. Kind regards, Team BetterMe
Posted 3 months ago
Yo tuve unos problemas con la aplicación, pero me ayudaron en todo los de servicio al cliente excelente servicio.
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Posted 3 months ago
¡Hola! Es un placer escuchar palabras tan positivas y siempre es un placer poder servir a nuestros usuarios. ¡Muchas gracias! Atentamente, Equipo BetterMe
Posted 3 months ago
I have an issue with my membership. they answer me very fast and solve my issue . very well structure.
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Posted 4 months ago
Hello! Thank you for your feedback. We truly appreciate your kind words and support. It's great to know that our app has been helpful to you. Should you have any further queries or require assistance in the future, please don't hesitate to reach out to us. Kind regards, Team BetterMe
Posted 3 months ago
Fast and helpful
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Posted 4 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 3 months ago
Encantada con la aplicación y la atención al cliente
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Posted 4 months ago
¡Hola! Nuestro equipo se pone muy contento cuando nuestros clientes se sienten satisfechos. Muchas gracias por compartir sus comentarios positivos con otros usuarios y con nosotros. Un cordial saludo, el equipo BetterMe
Posted 3 months ago
Perfect instructions how to process my issue and very nice exercise sessions:-)
Helpful Report
Posted 4 months ago
Hello, Andrea. Thank you for your feedback. We're glad to know that our instructions helped you to effectively resolve your issue. Additionally, we're delighted that you found our exercise sessions enjoyable. Your feedback motivates us to continue delivering the best possible experience to our users. Kind regards, team BetterMe
Posted 3 months ago
Great customer service! Responsive, helpful, and clear!
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Posted 4 months ago
Hello! Thank you, Michelle! We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 months ago
Costumer service very fast and helpful
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Posted 4 months ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 3 months ago
Excelente soporte antes un dificiltad con la aplicación. Gracias
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Posted 4 months ago
¡Hola! Gracias por tus comentarios y por elegir BetterMe. Atentamente, Equipo BetterMe
Posted 3 months ago
Ich bin begeistert. Ich wurde sofort kontaktiert und mein Anliegen wurde sehr ernst genommen und sofort umgesetzt. Herzlichen Dank 🙏 Macht weiter so! Tamara
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Posted 4 months ago
Hallo Tamara! Es ist schön, so positive Worte zu hören und es ist immer eine Freude, unseren Benutzern zu helfen. Vielen Dank! Mit freundlichen Grüßen, Team BetterMe
Posted 3 months ago
BetterMe is rated 4.4 based on 1,112 reviews