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BetterMe Reviews

4.4 Rating 1,261 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,261 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
They were prompt at responding to my concerns. Very satisfied with customer service.
Helpful Report
Posted 3 weeks ago
Hello Rosy! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 3 weeks ago
Great staff and customer care. Amazing workouts collection and also trainers.
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Posted 3 weeks ago
Hi! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Here at BetterMe, we are always ready to assist and support you along the way. Kind regards, team BetterMe
Posted 3 weeks ago
Very Professional.
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Posted 3 weeks ago
Hello! We are grateful for your feedback. Feel free to share more details at care@betterme.world. Our team wishes you an amazing health routine! Kind regards, team BetterMe
Posted 3 weeks ago
Fast, professional service
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Posted 3 weeks ago
Hello Cédric! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 3 weeks ago
Great customer service - really friendly, quick and understanding when I’d requested a refund (for personal reasons - nothing to do with the products & services).
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Posted 3 weeks ago
Hello! Thank you for your positive feedback! We are very happy to hear that you were satisfied with our customer service. We wish you all the best! Best regards, Team BetterMe
Posted 3 weeks ago
Great Service.
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Posted 3 weeks ago
Hello! Thank you for your great feedback! We are very pleased that you are satisfied with our service. Best regards, your BetterMe team
Posted 3 weeks ago
I have a helas condition that makes very hard work as a normal person. I think you should ask more for especial condiciona to make better the program. In my case, I can’t mantain the movments too long.
Helpful Report
Posted 3 weeks ago
Hi Maria! Thank you for sharing your experience with us. We are sorry to hear that you are having difficulties with movements. If you need any advice or help, we are always here to help you. All you need is to reach us at care@betterme.world. Best regards, BetterMe Team
Posted 3 weeks ago
I recently dealt with BetterMe regarding a dispute and I was very impressed how professionally efficiently they resolved this better. Thank you BetterMe.
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Posted 3 weeks ago
Hello Coleen! Thank you for your positive feedback! We are very pleased to hear that we were able to resolve your query professionally and efficiently. Best regards, Team BetterMe
Posted 3 weeks ago
Costumer Care was prompt and very helpful!
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Posted 3 weeks ago
Hello! Thank you for your great feedback! We are happy to hear that our customer service was quick and helpful. Your satisfaction is very important to us! Best regards, Team BetterMe
Posted 3 weeks ago
très bon service après vente
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Posted 3 weeks ago
Bonjour Noémie! Merci beaucoup pour votre retour positif. Nous sommes ravis que notre service ait répondu à vos attentes. Cordialement, l'équipe BetterMe
Posted 3 weeks ago
the customer care was very helpful and accomodating! I highly recommend this app
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Posted 3 weeks ago
Hello Valerie! Thank you so much for your amazing review! We're thrilled to hear that our customer care team was helpful and accommodating. Best wishes, Team BetterMe
Posted 3 weeks ago
Thank you very much for your service. You are online all the time you answer me thank you very much.
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Posted 3 weeks ago
Hello! Thank you so much for your wonderful review! We're thrilled to hear that our team is always available to assist you. Best regards, Team BetterMe
Posted 3 weeks ago
So basic. If you look at the ads it shows all the abdomen exercises but that’s not what you get. The ads show leg and abdomen everyday. Many days in a row of almost no abdomen. I do the extra 15 afterwards floor which is much better. It’s really boring basic. I guess it’s good if you have never exercised a day in your life. It’s easy to use but will only let you do one day at a time. It was so basic I wanted to do multiple but it will not allow.
Helpful Report
Posted 4 weeks ago
Hello! Thank you for taking the time to share your thoughts with us. We appreciate your feedback on the workouts and understand that they may not have met your expectations. You can open the BetterMe app and go to the Workouts/Trainings tab. There you can find a wide variety of exercises. Feel free to select the ones that suit you best and try out new ones. For more advice, please reach us at care@betterme.world. Kind regards, team BetterMe
Posted 3 weeks ago
I had an issue with not being able to pull up my video. Customer service got right back with me. It actually ended up being my misunderstanding. Great response time!
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Posted 4 weeks ago
Hello Linda! Thank you for your fantastic review! We're so pleased to hear that our customer service team was able to respond quickly and help clarify the situation. Your understanding means a lot to us! Best wishes, Team BetterMe
Posted 3 weeks ago
Love the app! The exercices are perfect for me. Plus they have a great costumer service. They replied really quickly. :)
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Posted 4 weeks ago
Good customer services, they help me with a refund I requested.
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Posted 4 weeks ago
Hello! Thank you for your kind words! We're delighted to know our customer service team was able to assist you with your request. Your satisfaction is our priority! Best regards, Team BetterMe
Posted 4 weeks ago
Great service and good workouts
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Posted 4 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 4 weeks ago
Hello , i want to say thankyou your promt doing. My canstalation is finish. If my financila got better I got back toyou .:))
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Posted 4 weeks ago
Hello Katalin! Thank you for your note and for using BetterMe. Whenever you're ready to get back with us, we'll be here to support you. Take care, Team BetterMe
Posted 4 weeks ago
after my email requesting a refund as my partner had passed, a refund was given straight away.
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Posted 1 month ago
Hello! We're truly sorry to hear about your loss. Thank you for sharing your experience with us. We're glad we could assist you during this difficult time. Take care, Team BetterMe
Posted 4 weeks ago
The app was able to be used in a variety of settings. When I canceled, I was able to work with the BetterMe team to get a refund.
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Posted 1 month ago
Hello! Thank you for sharing your experience with us! We're glad to hear that you found our app versatile and that our team was able to assist you with your request. Your feedback is greatly appreciated! Best wishes, Team BetterMe
Posted 4 weeks ago
BetterMe is rated 4.4 based on 1,261 reviews