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BetterMe Reviews

4.4 Rating 1,298 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,298 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
BetterMe Customer Care was so responsive and helpful in taking care of my billing issue. Great app!
Helpful Report
Posted 1 month ago
Hello Kevin! Thank you for your great feedback! We are very pleased that our customer service was able to assist you quickly and helpfully. We are always here to help! Best regards, Team BetterMe
Posted 1 month ago
very good service and easy to reply with the options on the mail. quick response
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Posted 1 month ago
Hello! Thank you for your feedback. We're happy to hear that you found our service easy to navigate and that our team was quick to respond. If you need any further assistance or have any questions, don’t hesitate to reach out. Take care, BetterMe Team
Posted 1 month ago
La mia opinione è molto positiva, BetterMe sono molto seri e professionali. Ho avuto un problema con il’abbonamento e me l’ha n o subito risolto con gentilezza, competenza e onestà. Consiglio di scaricare l’app se volete stare in forma!
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Posted 1 month ago
Ciao! Grazie per il tuo feedback. Apprezziamo il fatto che tu abbia sparso la voce sulla tua esperienza con BetterMe. È sempre un piacere servire i nostri utenti. Cordiali saluti, Team BetterMe
Posted 1 month ago
I noticed a charge for continued subscription to Berrerme which I’d completely forgotten about. Due to a Heath issue I had not been able to take advantage of the training provided. I contacted their support team and within the hour, an email wishing me well and a full refund- despite it being my fault for not checking the due date for the subscription. Great team, great app. I will be back.
Helpful Report
Posted 1 month ago
Hi there! Thank you so much for sharing your experience with us. We're truly glad to hear that our support team was able to assist you quickly and provide the help you needed during a tough time. We understand that life can sometimes get in the way of your wellness journey, and we're here to support you whenever you're ready to get back on track. Wishing you all the best, and we can't wait to welcome you back to the BetterMe community! Take care, BetterMe Team
Posted 1 month ago
Very efficient customer service, very professional and quick. They sorted out my issue in no time. Thank you!
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Posted 1 month ago
Hello! Thank you so much for your kind words! We're delighted to hear that our customer service team was able to assist you efficiently and professionally. If you ever need anything else, feel free to reach out. Best regards, BetterMe Team
Posted 1 month ago
Hi all,I recently had an issue with a purchase I made through this app, and I must say, their customer service team exceeded my expectations. After reaching out to them, they were prompt, professional, and understanding of my situation. To my delight, they processed my refund quickly, and I received the full amount back in my account within the promised timeframe. It’s refreshing to see a company that values its customers and handles issues with such efficiency. Thank you for your transparency and excellent service. I highly recommend this app to anyone looking for a reliable and trustworthy platform.
Helpful Report
Posted 1 month ago
Hi! Thank you so much for your wonderful review! We’re delighted to hear that our customer service team was able to assist you effectively and make your experience a positive one. Your satisfaction is our top priority, and we appreciate your kind words. We’re grateful for your recommendation and look forward to supporting you on your journey with BetterMe! Best wishes, BetterMe Team
Posted 1 month ago
I accidently subscribed to this without using it or knowing what it was and the support team was quick and very helpful at getting me a full refund right away. Very much appreciated the quick response and help.
Helpful Report
Posted 1 month ago
Hi Amy! Thank you for sharing your experience with us! We're glad to know that our support team was able to assist you promptly and efficiently with your request. Your satisfaction is incredibly important to us. If you ever need anything else, don’t hesitate to reach out. Best, BetterMe Team
Posted 1 month ago
They are really friendly and helpful!!
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Posted 1 month ago
Hi Alena! Thank you for your lovely review! We're thrilled to hear that you found our team friendly and helpful. Your feedback means so much to us, and we’re here to support you whenever you need it. Warm regards, BetterMe Team
Posted 1 month ago
Emailing back and forth with customer service is very easy. And you're actually talking to a person. They were very helpful.
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Posted 1 month ago
Hi Cindy! Thank you for taking the time to leave such a fantastic review! We’re delighted to hear that you found our customer service team easy to communicate with and helpful. All the best, BetterMe Team
Posted 1 month ago
מאוד מרוצה מהשירות האדיב שירות לקוחות מעולה נתן פיתרונות והתחשב מאוד ברצונות שלי ובבקשה שלי
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Posted 1 month ago
שלום! זה מענג לשמוע מילים חיוביות כאלה וזה תמיד תענוג לשרת את המשתמשים שלנו. תודה רבה! בברכה, צוות BetterMe
Posted 1 month ago
Profesional. I fully recommend !
Helpful Report
Posted 1 month ago
Hi Marija! Thank you so much for your kind review! We are glad to hear that you had a positive experience with us and that you recommend us. Best regards, BetterMe Team
Posted 1 month ago
I had a dispute with BETTERME about a few charges they made on my account. I contacted them and explained the issue. They quickly reviewed my account and issued refunds immediately. I was surprised and grateful. Yes, BetterMe, was honorable and took care of the dispute right away. Kudos to them!!!! Good Company.
Helpful Report
Posted 1 month ago
Hello Fred! Thank you for your amazing review! We’re thrilled to hear that our team was able to resolve your request quickly and to your satisfaction. Your appreciation means a lot to us, and we’re committed to providing top-notch service to our users. Warm regards, Team BetterMe
Posted 1 month ago
Azienda seria e competente. Servizio clienti efficiente ed accogliente. Per chi vuole dimagrire, consiglio. R.F.
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Posted 1 month ago
Ciao! Siamo lieti di sentire il vostro ottimistico feedback! Grazie per aver trovato il tempo di recensire l'applicazione e di condividere la tua opinione con altri utenti e con noi. Qui a BetterMe siamo sempre pronti ad assistervi e a sostenervi lungo tutto il percorso. Sentitevi liberi di contattarci all'indirizzo care@betterme.world in qualsiasi momento. Cordiali saluti, team BetterMe
Posted 1 month ago
App fantastica, molto utile e intuitiva
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Posted 1 month ago
Ciao! Grazie per il gentile feedback. Siamo felici di sapere che ti piace la nostra app! Cordiali saluti, Team BetterMe
Posted 1 month ago
Although I have been unable to continue the subscription because of health reasons, the customer service here is amazing. I would definitely sign again if I am able..
Helpful Report
Posted 1 month ago
Hello! Thank you for your kind words about our customer service! We're here to support you, and we're glad to hear that you had a positive experience despite your current challenges. Whenever you're ready to come back, we'll be here for you! Take care, Team BetterMe
Posted 1 month ago
The best most respectful customer service I've experienced in a long
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our customer service. If you need anything else, don't hesitate to reach out! Best wishes, Team BetterMe
Posted 1 month ago
Its fantastic and very underrated position for customers needs
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Posted 1 month ago
Hello! Thank you so much for your wonderful review! We're delighted to hear that you find our service fantastic and tailored to your needs. Your support means the world to us, and we’re committed to keeping up the great work for all our users! Best, Team BetterMe
Posted 1 month ago
Great program and the staff are reachable and accommodating. I had to cancel for health reasons, but I do believe it's a worthy program. Thank you BetterMe staff for reaching out.
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Posted 1 month ago
Hello! Thank you so much for your thoughtful review! We understand that health comes first, and we appreciate your kind words about our team. If you need any support in the future, don’t hesitate to reach out. Best wishes, Team BetterMe
Posted 1 month ago
The customer service for this company is amazing!! I had a mix up with my account and they handled it swiftly without delay! Thank you so much!!
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Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
This is a great app. it works great, and customer service is excellent.
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Posted 1 month ago
Hello Kathy! Thank you for your wonderful review! We're thrilled to hear that you find our app effective and appreciate the quality of our customer service. Wishing you all the best on your journey with BetterMe! Best, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.4 based on 1,298 reviews