BetterMe Reviews

Name: BetterMe
Address: Themistokli Dervi 39, 1st floor, Office 104, Nicosia, Nicosia District (Lefko?a)
Rating: 4.38

4.4 Rating 1,112 Reviews

85 %

of reviewers recommend BetterMe

Company Reviews

Metrics

Info

4.4

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is very prompt and helpful.”

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Posted 1 week ago

“I had a question on billing, that was in the end my mistake, but BetterMe customer service was on it.. My email was answered immediately and personably. Thank you!”

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Posted 1 week ago

“The customer service staff replies quickly and efficiently.”

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Posted 1 week ago

Hello Janet! Thank you so much for your wonderful review! We’re thrilled to hear that our customer service team responded quickly and efficiently to your needs. Best wishes, Team BetterMe!

Posted 1 week ago

“Fantastic Customer Service sorted out an issue I had great communication. Thank you”

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Posted 1 week ago

Hello Clair! Thank you for your kind words! We’re delighted to hear that our customer service team was able to assist you effectively. Communication is key for us, and it’s wonderful to know you felt supported. Best regards, Team BetterMe!

Posted 1 week ago

“I was pleased that a simple email canceled my subscription.”

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Posted 1 week ago

Hello! Thank you for your feedback! We’re pleased to hear that the cancellation process was straightforward for you. We aim to make everything as simple as possible. If you ever decide to return, we’ll be here to support you! Warm regards, Team BetterMe!

Posted 1 week ago

“I’m very grateful for the refund I asked for, since due to a health situation I could not start their fitness program. They attended my request and refund me my payment. That speak of an honest organization, worth of my trust. Thank you!”

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Posted 1 week ago

Hello! Thank you for sharing your experience! We’re glad to hear that our team was able to process your request promptly. Your trust means a lot to us, and we’re here to support you whenever you're ready to start your fitness journey. Take care, Team BetterMe!

Posted 1 week ago

“i requested a refund for a service I inadvertently clicked on, totally my mistake . I emailed BetterMe to explain and on a matter of hours the matter had been resolved nd a refund given. Excellent communication and service.”

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Posted 1 week ago

Hello! Thank you for your wonderful review! We’re thrilled to hear that our team was able to quickly assist you with your request. Clear communication and customer satisfaction are top priorities for us. If you need anything else or have any questions in the future, feel free to reach out! Best wishes, Team BetterMe!

Posted 1 week ago

“Thank you they were very helpful and understanding”

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Posted 2 weeks ago

Hello! Thank you for your kind words! We’re thrilled to hear that our team was both helpful and understanding. Your satisfaction is our priority, and we’re always here to assist you. Best wishes, Team BetterMe!

Posted 1 week ago

“PROMPT ANSWER BY THE SUPPORT TEAM TO HELP TO SOLVE AN ISSUE WITH MY SUBCRIBTION MANY THANKS TO THE TEAM !”

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Posted 2 weeks ago

Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe

Posted 1 week ago

“It was great working out with Better Me. unfortunately , Thanksgiving dinner, pies, desserts threw my routine off schedule. Hopefully I can continue the chair work outs even though I canceled my subscription.”

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Posted 2 weeks ago

Hello there! Thank you for your wonderful review! We’re thrilled to hear you enjoyed working out with BetterMe. We completely understand how the holidays can throw things off track, but we’re glad you’re still motivated to continue with the Chair Yoga workouts. Best wishes, Team BetterMe!

Posted 2 weeks ago

“I had an issue with getting a refund, an error on my part, and they ended up working with me so I wasn't completely out of my refund. I enjoyed most of the exercises but due to my physical problems I was not able to continue. I would definitely recommend these exercises though!!!”

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Posted 2 weeks ago

Hello Doreen! Thank you for your wonderful review! We’re so glad to hear that our team was able to assist you with your situation. It’s great to know you enjoyed the exercises. Your recommendation means a lot to us! Take care, Team BetterMe!

Posted 2 weeks ago

“Hi everyone! A quick shoutout to BetterMe here. The value I have received compared to other similar apps in the marketplace is far superior. The apps is extremely user-friendly and very easy to follow the custom exercise plans under a minimalistic pricing plan. I am very happy with my investment here. Keep it up guys!”

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Posted 2 weeks ago

Hello Joaquin! Thank you for your fantastic review! Your satisfaction with our custom exercise plans and pricing means the world to us. We’ll continue striving to keep up the great work! Kind regards, team BetterMe

Posted 2 weeks ago

“Thank you for your excellent support & attending to my problem, good to find an online company that treats people with understanding 😁”

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Posted 2 weeks ago

Hello Rob! Thank you so much for your wonderful review! We're delighted to hear that our support team could assist you and that you felt understood. It's our goal to provide excellent service to all our users, and your feedback truly means a lot to us. Best wishes, Team BetterMe!

Posted 2 weeks ago

“I paid for a months plan not realizing I was signing up for a monthly subscription. When £37 was taken from my bank account I contacted BetterMe asking why? Robin answered my email explaining why, then said my money had been credited to my account and my subscription cancelled. I can't fault the company for its promo reply to my email and for returning my money. I haven't tried the work out yet so can't comment on it. To be honest I forgot I had bought it.”

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Posted 2 weeks ago

Hello Pauline! Thank you for taking the time to share your experience with us. We're glad to know that our team was able to assist you and that your issue was resolved quickly. We hope you enjoy exploring BetterMe once you get a chance to dive in. If you have any questions or need assistance in the future, don’t hesitate to reach out. Warm regards, Team BetterMe!

Posted 2 weeks ago

“super App. Preis ist okay. Kundenservice auch zügig und zuverlässig.”

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Posted 2 weeks ago

Hallo! Wir freuen uns sehr über Ihr optimistisches Feedback! Vielen Dank, dass Sie sich die Zeit genommen haben, die App zu bewerten und Ihre Meinung mit anderen Nutzern und uns zu teilen. Wir von BetterMe sind immer bereit, Ihnen zu helfen und Sie auf Ihrem Weg zu unterstützen. Mit freundlichen Grüßen, Team BetterMe

Posted 2 weeks ago

“A query I had was resolved speedily. Thanks for an awesome program.”

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Posted 2 weeks ago

Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. We are happy to see you in our BetterMe family! Kind Regards, Team BetterMe

Posted 2 weeks ago

“Fast and efficient, thank you !”

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Posted 3 weeks ago

Hello! Thank you for your kind words and for choosing BetterMe. We're thrilled to hear that you found our service fast and efficient! Best, Team BetterMe

Posted 2 weeks ago

“Seems like this app has a lot of tweaks to iron out. Good idea, but maybe spend some more money on user interface”

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Posted 3 weeks ago

Hello! Thank you for your feedback. We appreciate your input regarding the app's user interface. We understand that a seamless experience is essential, and we are continuously working on enhancements. If you have specific suggestions or additional feedback, please feel free to reach out to us. Kind regards, Team BetterMe

Posted 2 weeks ago

“First of all what a great team they have. As a new user I was locked out of the app and forgot password didn’t help as it said can’t locate your email. When I shows my subscription to the team within 24hours they created a new profile and boom!! Back at it mate! Cheers keep up the good work… 🤜🤛”

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Posted 3 weeks ago

Hello Himanshu! Wow, thank you for your amazing review! We're thrilled to hear that our team could get you back into the app so quickly. Your feedback means a lot to us, and we're glad to have you back with BetterMe! Kind regards, team BetterMe

Posted 2 weeks ago

“Bardzo, pomocni, do każdego podchodzą indywidualnie, pełen profesjonalizm i zaangażowanie z ich strony”

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Posted 3 weeks ago

Cześć! Miło jest słyszeć tak pozytywne słowa i zawsze z przyjemnością obsługujemy naszych użytkowników. Wielkie dzięki! Z wyrazami szacunku, Zespół BetterMe

Posted 2 weeks ago

BetterMe is rated 4.4 based on 1,112 reviews