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BetterMe Reviews

4.4 Rating 1,298 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,298 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

Write Your review

BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Customer service is awesome! Thank you for accommodating my request.
Helpful Report
Posted 2 weeks ago
Hi Marie! Thank you so much for your wonderful review! We're delighted to hear that our customer service met your expectations and that we could accommodate your request. Best wishes, BetterMe Team
Posted 2 weeks ago
Really good app. Keeps me motivated
Helpful Report
Posted 2 weeks ago
Hi there! Thank you for your amazing review! We're excited to hear that our app is keeping you motivated. Your support means a lot to us! Cheers, BetterMe Team
Posted 2 weeks ago
I had made a mistake with the purchases and this team responded so fast and they were so friendly and customer centric. I was simply blown away by their approach. It's rare to get that type of after-sale service these days. THANK YOU!
Helpful Report
Posted 2 weeks ago
Hi Katrien! Thank you very much for your fantastic review! We are glad that our team could help you with your case quickly and in a friendly way. Best regards, BetterMe Team
Posted 2 weeks ago
They answered me quickly, in a clear and pertinent manner. They solved my doubts extensively.
Helpful Report
Posted 2 weeks ago
Hi there! Thank you so much for your kind words! We're thrilled to hear that our response was quick and clear, and that we could address your doubts effectively. Best, BetterMe Team
Posted 2 weeks ago
Très bon service après vente, rapide, réactif et compréhensif, merci
Helpful Report
Posted 2 weeks ago
Salut! Un grand merci pour votre évaluation 5 étoiles ! Nous sommes ravis que notre service après-vente ait pu vous satisfaire grâce à sa rapidité et sa compréhension. N'hésitez pas à revenir vers nous si vous avez d'autres besoins. Cordialement, l'équipe BetterMe.
Posted 2 weeks ago
I had an issue with an automatic renewal, and customer service was outstanding at remedying the situation to my liking. They have almost instant reponses and were knowledgeable and courteous. 5 ⭐️ for customer service
Helpful Report
Posted 2 weeks ago
Hi there! Thank you so much for your glowing review! We're delighted to hear that our customer service team was able to assist you promptly and effectively. Your satisfaction is our top priority! Best, BetterMe Team
Posted 2 weeks ago
The customer service is fast, efficient and friendly. Very impressed.
Helpful Report
Posted 2 weeks ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 weeks ago
The people I spoke with were very helpful and neutral during the entire incident. They helped me and paid attention to what was said instead of being company people they actually cared about doing the right thing.
Helpful Report
Posted 2 weeks ago
Hello Alan! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 weeks ago
I had forgotten about the autopay feature 90 days later. I contacted customer service. After a few polite exchanges (like any business they want to keep you) they canceled my subscription and refunded the autopay. Trustworthy - I definitely use them again.
Helpful Report
Posted 2 weeks ago
Hi Joanne! Thank you so much for your wonderful review! We're glad to hear that our customer service team effectively assisted you. We appreciate your support and look forward to serving you again in the future! Best, BetterMe Team
Posted 2 weeks ago
Wspaniały Zespół Ludzi- pomocny, kompetentny, życzliwy. Dziękuję:)
Helpful Report
Posted 2 weeks ago
Cześć! Miło jest słyszeć tak pozytywne słowa i zawsze miło jest służyć naszym użytkownikom. Wielkie dzięki! Z poważaniem, Zespół BetterMe
Posted 2 weeks ago
Needed to change my primary login email. Support staff was extremely prompt and responsive, with the problem addressed. Communication was thorough and frindly. Thank you!
Helpful Report
Posted 3 weeks ago
Hello John! Thank you for your excellent review! We’re so pleased to hear that our support staff was prompt and friendly in addressing your email change. Your positive feedback truly brightens our day! Best wishes, Team BetterMe
Posted 2 weeks ago
Very good in communication and problem solving. Also very thoughtful.
Helpful Report
Posted 3 weeks ago
Hello! Thank you for your wonderful review! We're delighted to hear that you found our communication and problem-solving skills to be effective and thoughtful. Best wishes, Team BetterMe
Posted 2 weeks ago
I made an error with my subscription and it was sorted out immediately.
Helpful Report
Posted 3 weeks ago
Hello Donald! Thank you for the fantastic review! We're delighted to hear that your subscription issue was resolved so quickly. Your satisfaction means a lot to us! Best wishes, Team BetterMe
Posted 2 weeks ago
Responding so quickly and went above and beyond to be sure customer was pleased
Helpful Report
Posted 3 weeks ago
Hello! Thank you so much for your fantastic review! We're thrilled to know that our team was able to respond quickly and exceed your expectations. Best wishes, Team BetterMe
Posted 3 weeks ago
Very professional and responded promptly. Thank you for your customer service and understanding.
Helpful Report
Posted 3 weeks ago
Hello Jessica! Thank you so much for your positive words! We're thrilled to hear that you had a positive experience with our customer service. Your recognition means a lot to us, and we’re always here to help! Best wishes, Team BetterMe
Posted 3 weeks ago
Customer service is amazing! It only took minutes and they were able to sort things out for me! Thanks to this great team!
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Posted 3 weeks ago
Hello Jen! Thank you so much for your wonderful review! We're delighted to hear that our customer service team was able to assist you quickly and effectively. Your appreciation motivates us to continue delivering top-notch support! Best wishes, Team BetterMe
Posted 3 weeks ago
Could not rate the support team any higher…. Absolutely superb… Five stars ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 3 weeks ago
Hello Julie! Thank you for your incredible feedback! We're overjoyed to hear that you had such positive experience with our support team. Your kind words inspire us to keep providing the best assistance possible! Best wishes, Team BetterMe
Posted 3 weeks ago
Fast remediation of my issue. Thanks for the great customer service!
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Posted 3 weeks ago
Hello Steven! We truly appreciate your wonderful feedback! It’s great to know that our team could assist you quickly. Providing exceptional service is what we strive for! Best wishes, Team BetterMe
Posted 3 weeks ago
Awesome application for workouts, fasting and reducing weight. There are a lot of videos for various exercises for the whole body. Recipes for cooking will help to keep fit and ease finding what suites just for you. Good interactive user interface and menus. Highly recommended for home workouts.
Helpful Report
Posted 3 weeks ago
Hello Anton! Thank you for your fantastic review! We're thrilled to hear that you’re enjoying the workouts and recipes. Your recommendation means a lot to us, and we're glad that our app is helping you on your wellness journey! Keep up the great work! Best wishes, Team BetterMe
Posted 3 weeks ago
Had difficulties to log in, the support team has solved my problem in no time. Very polite, correct, explaining clear and understandably.
Helpful Report
Posted 3 weeks ago
Hello Tanya! Thank you so much for your glowing review! We're delighted to hear that our support team could resolve your login issue promptly and that you found their assistance clear and polite. Your satisfaction truly motivates us to continue delivering excellent service! Best wishes, Team BetterMe
Posted 3 weeks ago
BetterMe is rated 4.4 based on 1,298 reviews