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BetterMe Reviews

4.4 Rating 1,060 Reviews
85 %
of reviewers recommend BetterMe
4.4
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
BetterMe is my go-to app for fitness. The workouts are effective, and the step tracker encourages me to hit my daily goals.
Helpful Report
Posted 1 year ago
Hi there! Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
Posted 7 months ago
Calorie tracking on BetterMe is so easy. It has made me more mindful of my food choices, and I've seen positive changes in my diet.
Helpful Report
Posted 1 year ago
Hello! We appreciate you sharing your feedback, and we're excited to hear that our app has been helpful to you. Thank you for choosing our app. All the best, team BetterMe
Posted 7 months ago
BetterMe's water tracker helps me stay hydrated throughout the day. It's a small feature, but it makes a big difference in my health.
Helpful Report
Posted 1 year ago
Hello! Thank you so much for your feedback and support. We are very glad to see that you like what our app has to offer. And we are sure that you will achieve your fitness goals. Kind regards, team BetterMe
Posted 7 months ago
Big shoutout to Anna from the support team! She resolved my issue promptly, making my experience with BetterMe even better.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We are always glad to assist our customers with any arising questions or difficulties. If there's anything else we can help you with - do not hesitate to contact us again. Kind regards, Team BetterMe
Posted 7 months ago
I love the variety of workouts on BetterMe. From HIIT to yoga, there's something for everyone. It keeps my fitness routine interesting.
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Posted 1 year ago
Hello! Thank you for sharing your feedback. We're sure BetterMe will help you achieve your personal fitness goals. Kind regards, Team BetterMe
Posted 7 months ago
Don't do it. If you get a trial and charge you like $15 or something like that they end up keeping your credit card and charging you every month. I've had to change my credit card twice because they keep charging my account it's horrible.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. Please note that all our plans are based on a subscription. You can find this info both before and after the payment in your purchase confirmation letter. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. Please, reach us at care@betterme.world, and we will share all further details. Kind regards, team BetterMe
Posted 7 months ago
I can't get enough of BetterMe workouts. They're challenging and effective. The water tracker is a bonus, and Dakota from support was a lifesaver.
Helpful Report
Posted 1 year ago
Hello! We are grateful for your comment. Thank you for sharing it. We are glad that you like the app. Our team wishes you determination to achieve great fitness results. Kind regards, team BetterMe
Posted 7 months ago
The BetterMe app is a must-have for fitness enthusiasts. The step tracker motivates me to stay active, and the support team, especially Anna, is responsive.
Helpful Report
Posted 1 year ago
Hello there! That is such a pleasant thing to say! We are so happy to see you in our BetterMe family! Kind regards, Team BetterMe
Posted 7 months ago
BetterMe workouts are intense, and I love the variety. The fasting feature has helped me with intermittent fasting, and Aria from support was a great help.
Helpful Report
Posted 1 year ago
Hello! Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts. Kind regards, Team BetterMe
Posted 7 months ago
The BetterMe app is user-friendly and packed with useful features. The step tracker keeps me accountable, and the support team, especially Elyssa, is fantastic.
Helpful Report
Posted 1 year ago
Hi! Thank you for the positive review! We're thrilled to hear you're enjoying the app and finding it helpful. If you have any questions or feedback, please don't hesitate to contact us at care@betterme.world. Thanks for choosing BetterMe! Kind regards, team BetterMe
Posted 7 months ago
BetterMe has improved my fitness routine. The water tracker ensures I stay hydrated, and the calorie tracker helps me manage my diet effectively.
Helpful Report
Posted 1 year ago
Hello! We are glad to know that you take advantage of the app and its features. Our team wishes you an interesting and effective fitness journey. Kind regards, team BetterMe
Posted 7 months ago
The step tracker on BetterMe is a game-changer. It encourages me to stay active throughout the day. The support from Bruce was fantastic when I needed assistance.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Posted 7 months ago
BetterMe workouts are fantastic. They challenge me and keep me engaged. The support team, especially Dakota, is always there to assist with any issues.
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Posted 1 year ago
Hello! That's awesome! Thank you for sharing. We're very happy to see BetterMe helps achieve your fitness goals. Kind regards, team BetterMe
Posted 7 months ago
BetterMe has made tracking my progress effortless. The app's calorie tracker helps me stay on top of my nutrition, making my fitness goals easier to achieve.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We hope BetterMe will be instrumental in achieving your personal fitness goals. Kind regards, team BetterMe
Posted 7 months ago
Shoutout to Anna from BetterMe support! She was super helpful when I had a question about the calorie tracker. Great customer service!
Helpful Report
Posted 1 year ago
Hello! Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. Kind Regards, Team BetterMe
Posted 7 months ago
The first time I signed up they offered a discount so I paid 91.78 AED via Apple Pay. then I immediately got charged another amount which I did not purchase nor authorized of 179.99 AED. I emailed the support team multiple times requesting an explanation and requesting to cancel my subscription, no one bothered to reply to me and a month later I was charged twice of 179.99 and 299.99 without authorization so I called the bank and I block the credit card. what I don't understand is how they got hold of my credit card when I paid on Apple Pay!!
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 7 months ago
LIES LIES ! The app itself is not that bad ! But you need to pay for almost everything in EXTRA. And the WORST THEY STEAL YOUR MONEY ! I’ve been charged two times on my two different cards The first amount of 34.99€ for a subscription I never did And the other I’ve subscribed (STUPIDLY) to their annual offer of 21.97€ I didn’t know that I would be charged the same day of this amount ! This is crazy You can try to contact them via the app or by email, they will never reply and you’ll not be able to get a refund ! I unsubscribed immediately and block the future payment on my first card. But I can’t block the payment on Apple Pay so I’m pretty mad about that DONT BELIEVE THE GOOD REVIEWS. There’s no support at all.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. When you submit your order, you automatically agree to the refund policy. We should follow the rules and conditions of this refund policy while reviewing your request. If you need an assistance, please reach us at care@betterme.world. Kind regards, team BetterMe
Posted 7 months ago
BetterMe's workout plans are effective and personalized. They guided me through creating a routine that suits my goals.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We are super glad you're happy with the app we designed for you. Kind Regards, Team BetterMe
Posted 7 months ago
The BetterMe Calorie Tracker is a game-changer for meal planning. I appreciate the support I received in setting up my profile.
Helpful Report
Posted 1 year ago
Hi there! Thank you for the kind feedback. We are happy to know you are enjoying our app! Kind Regards, Team BetterMe
Posted 7 months ago
BetterMe is my fitness companion. The workouts are effective, and the support team, especially Elyssa, answered all my queries promptly.
Helpful Report
Posted 1 year ago
Hello! Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts. Kind regards, Team BetterMe
Posted 7 months ago
BetterMe is rated 4.4 based on 1,060 reviews