BetterMe Reviews

Name: BetterMe
Address: Themistokli Dervi 39, 1st floor, Office 104, Nicosia, Nicosia District (Lefko?a)
Rating: 4.38

4.4 Rating 1,112 Reviews

85 %

of reviewers recommend BetterMe

Company Reviews

Metrics

Info

4.4

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team is very friendly, polite and helpful. Excellent app and super helpful team 🙂”

Helpful Report

Posted 1 month ago

Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe

Posted 1 month ago

“Chair exercises were appropriate for me. The recipes were simple and good. I liked the program. Service was also good. Refund process was excellent, more than I deserved actually - advise anyone to read everything about refunds before signing up.”

Helpful Report

Posted 1 month ago

Hello Dale! Thank you for your fantastic review! We’re so glad to hear that the chair exercises and recipes worked well for you. It’s great to know you enjoyed the program and found our service to be helpful. We're here to support you whenever you need it! Best regards, Team BetterMe

Posted 1 month ago

“quick help with a technical problem.”

Helpful Report

Posted 1 month ago

Hello! Thank you for taking the time to leave us such a positive review! We're delighted to hear that you received quick help with your technical problem. Best regards, Team BetterMe

Posted 1 month ago

“The BetterMe team was quick to respond to my issue and very helpful. I originally was asking for a refund which they were happy to do but when they offered me a better price, I decided to stay as I really think the program is great!”

Helpful Report

Posted 1 month ago

Hello! Thank you for your feedback. It’s great to know that you find the program to be valuable. Your support means the world to us, and we’re here for you every step of the way! Best wishes, Team BetterMe

Posted 1 month ago

“My experience with BetterMe was awesome. Their immediate response to all my queries was answered. I am happy about BetterMe. I will certainly recommend it.”

Helpful Report

Posted 1 month ago

Hello Asha! We’re so pleased to hear that your experience with BetterMe has been awesome! It's great to know that our team was able to respond promptly to your queries. Thank you for your recommendation; it truly means the world to us! We’re here for you anytime you need us. Warm regards, Team BetterMe

Posted 1 month ago

“The team is very friendly, polite and helpful. Unfortunately, I jumped into it hastily, which I can't undertake now either financially or due to lack of time. I just want to thank you for helping me cancel it. I wish you more beautiful days and good health!”

Helpful Report

Posted 1 month ago

Hello Margaret! Thank you for your kind words! We're glad our team could assist you with the cancellation process. We understand that life can get hectic, and we appreciate your understanding. If you ever decide to come back, we’ll be here to support you. Best regards, Team BetterMe

Posted 1 month ago

“The team was friendly and provided quick and uncomplicated help with an issue that was caused by a mistake on my side.”

Helpful Report

Posted 1 month ago

Hello! Thank you for your wonderful feedback! We're delighted to hear that our team was able to assist you quickly and in a friendly manner. We're here for you anytime you need support. Best regards, Team BetterMe

Posted 1 month ago

“Je suis ravie que vous ayez accepté mon annulation et le remboursent à été rapide Je vous remercie sincèrement.. Cordialement Isabelle”

Helpful Report

Posted 1 month ago

Bonjour! Nous vous remercions pour vos commentaires. Nous apprécions que vous fassiez connaître votre expérience avec BetterMe. Avec nos meilleures salutations, l'équipe BetterMe

Posted 1 month ago

“I like the app. I didn't know it would be that expensive I'm on a fixed income and would one day hope to be able to afford the full plan. The BM app is very informative and is a great inspiration and motivator.”

Helpful Report

Posted 1 month ago

Hello! Thank you for your thoughtful review. We're so glad to hear that you find the app informative and inspiring! Please be kindly informed that we offer different pricing plans, and they include different tools within the app. You can easily find those that are cheaper. Plus, sometimes discounted plans are offered. Our team is continually working to provide value while considering everyone's needs. Best, Team BetterMe

Posted 1 month ago

“I didn’t receive a refund, but they did offer me more services to try to help resolve the matter.”

Helpful Report

Posted 1 month ago

Hello! Thank you for your feedback! We're always here to provide additional support and services to help you on your journey. If you have any further questions or need assistance, feel free to reach out. Best regards, Team BetterMe

Posted 1 month ago

“Sehr nett und immer gab helfe und Schnelle Antwort und obwohl dass ich bevor die Probezeit nicht beendet habe ( weil ich wegen Arbeit keine Zeit gehabt sonst war alles Ok) die Team waren sehr nett und haben die Betrag zurückgeschickt und mit vollliebe Ich danke Ihnen sehr ButterMe😍”

Helpful Report

Posted 1 month ago

Hallo! Vielen Dank für Ihr Feedback. Es ist schön, so positive Worte zu hören und es ist immer eine Freude, unseren Benutzern zu helfen. Mit freundlichen Grüßen, Team BetterMe

Posted 1 month ago

“The first time I signed up, I was paying $13 a month. I wasn’t using it so cancelled it. I came across an ad on FC and now only pay $19 a year through Apple subscriptions. I Love this program! It took me a while to get into it but when I finally got off my but and started doing the wall Pilates, I was hooked. I’ve lost over 20 pounds and my body is noticeably transformed. I haven’t dug II to the rest of the app but would highly recommend it.”

Helpful Report

Posted 1 month ago

Hi Tammy! Thank you for your amazing review! We're thrilled to hear that you've found great value in our program and that Wall Pilates has you hooked! Losing over 20 pounds is a fantastic achievement, and we're so glad to be a part of your transformation journey. Feel free to explore the rest of the app whenever you're ready—there's so much more to discover! We appreciate your recommendation and support. Best wishes, Team BetterMe

Posted 1 month ago

“Buen servicio, su respuesta fue rápida y me dieron soluciones a mi situación. Mil gracias.”

Helpful Report

Posted 1 month ago

¡Hola! Gracias por tus amables palabras. Siempre es un placer ayudar a nuestros usuarios. ¡Juntos somos un equipo! Saludos cordiales, Equipo BetterMe

Posted 1 month ago

“Didn’t fit me the way I wanted to, refunded me and told me I can keep the products anyways. Had a pleasant experience”

Helpful Report

Posted 1 month ago

Hello Anastasia! Thank you for your kind words and for sharing your experience with us! We're glad to hear that you had a pleasant interaction with our team regarding your situation. Your satisfaction is important to us, and we appreciate your understanding. If you ever decide to give us another shot in the future, we’ll be here to support you! Warm regards, Team BetterMe

Posted 1 month ago

“EFFICACE ET FIABLE. A recommander.”

Helpful Report

Posted 1 month ago

Bonjour Léna! Merci pour votre retour et merci d'avoir choisi BetterMe. Cordialement, L'équipe BetterMe

Posted 1 month ago

“My Pilates instructor has noticed a change in my body.better me This is the fifth day since Better Me started.I am amazed myself.I believe that if I take it seriously, I will definitely change.The personal support system is also perfect, and it's all staff who are kind to us.”

Helpful Report

Posted 1 month ago

Hello there! We’re absolutely thrilled to hear about the amazing changes you’ve noticed in your body after just five days with BetterMe! Your commitment to taking this journey seriously is truly inspiring. We're glad to know that our personal support system and kind staff have made a positive impact on your experience. Keep up the fantastic work, and remember, we're here cheering you on every step of the way! Best wishes, Team BetterMe

Posted 1 month ago

“Great! Would recommend.”

Helpful Report

Posted 1 month ago

Hello Paul! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe

Posted 1 month ago

“I couldn't be more happier with BetterMe. They offer a super affordable plan with so many benefits!! It's versatile to your ability and offers more than just pilates, such as meal planning with recipes included!!!, meal tracking, yoga, stretching, work out dancing, boxing and much more! That is the part I love the most about BetterMe, you can choose from over 50 different training types that have multiple videos in each category that you can access any time while in your plan. I emailed the customer service team to help me change my daily workout. Not only did they respond efficiently, they changed it for me on their end so I didn't need to! Definitely give this app a go. I promise you will not be disappointed! ❤️”

Helpful Report

Posted 1 month ago

Hello Sophie! We’re thrilled to hear how much you love BetterMe and all the diverse features we offer! It's fantastic that you found our workouts and meal planning options helpful. We're always here to provide support, and we’re glad our customer service team was able to assist you quickly. Thank you for recommending us, and we can't wait to continue being part of your wellness journey! Best wishes, Team BetterMe

Posted 1 month ago

“Very helpful costomer service.”

Helpful Report

Posted 1 month ago

Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe

Posted 1 month ago

“I’m liking the workouts so far. More importantly, when an issue came to light with my account, it was quickly dealt with to my satisfaction which gives me the confidence to continue with my subscription.”

Helpful Report

Posted 1 month ago

Hello! Thank you for sharing your experience with BetterMe. We're thrilled that you're enjoying the workouts and that our team was able to address your account issue promptly. Your confidence in us means a lot, and we’re here to support you on your fitness journey. Best, Team BetterMe

Posted 1 month ago

BetterMe is rated 4.4 based on 1,112 reviews