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BetterMe Reviews

4.4 Rating 1,298 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,298 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Due to health issues, I could not continue the program. The customer rep was very compassionate and understood my situation. Not only that but they offer me a lower subscription for when I could come back. That means a lot for me. That’s a company that cares for you not for your pocket. I will definitely come back as soon as my doctor okays it and as soon as I feel better. Thank you very much for your understanding.
Helpful Report
Posted 1 month ago
Hello Eve! Thank you so much for your thoughtful review! We're truly sorry to hear about your health issues and are glad that our customer representative could provide you with the support you needed. It’s important to us that our community feels valued and cared for. We look forward to welcoming you back whenever you're ready! Take care and best wishes for a speedy recovery! Warm regards, Team BetterMe
Posted 1 month ago
Technology works well. Coach Maria was very useful - good communication and motivation and it was good to have someone to be accountable to.
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Posted 1 month ago
Hello! Thank you for your fantastic review! We're so glad to hear that Coach Maria provided you with the support and motivation you were looking for. Best wishes on your journey with BetterMe! Warm regards, Team BetterMe
Posted 1 month ago
Auf die Fragen wurde schnell geantwortet und auf das Anliegen schnell reagiert.
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Posted 1 month ago
Hallo! Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihre Erfahrungen mit BetterMe weitersagen. Mit freundlichen Grüßen, Team BetterMe
Posted 1 month ago
Betterme app combines useful and effective workouts you can do at home and at your own pace, like Calisthenics and HIIT. the support team is also fantastic they will come back to requests and are helpful. I recommend it to anyone who wants to perform gym activities at home.
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Posted 1 month ago
Hello! Thank you for your fantastic review! We're delighted that you find our workouts effective and the support from our team helpful. Wishing you continued success on your fitness journey! Best, Team BetterMe
Posted 1 month ago
They were prompt at responding to my concerns. Very satisfied with customer service.
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Posted 1 month ago
Hello Rosy! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 1 month ago
Great staff and customer care. Amazing workouts collection and also trainers.
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Posted 1 month ago
Hi! We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Here at BetterMe, we are always ready to assist and support you along the way. Kind regards, team BetterMe
Posted 1 month ago
Very Professional.
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Posted 1 month ago
Hello! We are grateful for your feedback. Feel free to share more details at care@betterme.world. Our team wishes you an amazing health routine! Kind regards, team BetterMe
Posted 1 month ago
Fast, professional service
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Posted 1 month ago
Hello Cédric! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 1 month ago
Great customer service - really friendly, quick and understanding when I’d requested a refund (for personal reasons - nothing to do with the products & services).
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Posted 1 month ago
Hello! Thank you for your positive feedback! We are very happy to hear that you were satisfied with our customer service. We wish you all the best! Best regards, Team BetterMe
Posted 1 month ago
Great Service.
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Posted 1 month ago
Hello! Thank you for your great feedback! We are very pleased that you are satisfied with our service. Best regards, your BetterMe team
Posted 1 month ago
I recently dealt with BetterMe regarding a dispute and I was very impressed how professionally efficiently they resolved this better. Thank you BetterMe.
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Posted 1 month ago
Hello Coleen! Thank you for your positive feedback! We are very pleased to hear that we were able to resolve your query professionally and efficiently. Best regards, Team BetterMe
Posted 1 month ago
Costumer Care was prompt and very helpful!
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Posted 1 month ago
Hello! Thank you for your great feedback! We are happy to hear that our customer service was quick and helpful. Your satisfaction is very important to us! Best regards, Team BetterMe
Posted 1 month ago
très bon service après vente
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Posted 1 month ago
Bonjour Noémie! Merci beaucoup pour votre retour positif. Nous sommes ravis que notre service ait répondu à vos attentes. Cordialement, l'équipe BetterMe
Posted 1 month ago
the customer care was very helpful and accomodating! I highly recommend this app
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Posted 1 month ago
Hello Valerie! Thank you so much for your amazing review! We're thrilled to hear that our customer care team was helpful and accommodating. Best wishes, Team BetterMe
Posted 1 month ago
Thank you very much for your service. You are online all the time you answer me thank you very much.
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Posted 1 month ago
Hello! Thank you so much for your wonderful review! We're thrilled to hear that our team is always available to assist you. Best regards, Team BetterMe
Posted 1 month ago
I had an issue with not being able to pull up my video. Customer service got right back with me. It actually ended up being my misunderstanding. Great response time!
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Posted 1 month ago
Hello Linda! Thank you for your fantastic review! We're so pleased to hear that our customer service team was able to respond quickly and help clarify the situation. Your understanding means a lot to us! Best wishes, Team BetterMe
Posted 1 month ago
Love the app! The exercices are perfect for me. Plus they have a great costumer service. They replied really quickly. :)
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Posted 1 month ago
Hi Isabelle! Thanks for the great review! We're glad the exercises meet your needs and our customer service was helpful and fast. That's very important to us! Best wishes, BetterMe Team
Posted 2 weeks ago
Good customer services, they help me with a refund I requested.
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Posted 1 month ago
Hello! Thank you for your kind words! We're delighted to know our customer service team was able to assist you with your request. Your satisfaction is our priority! Best regards, Team BetterMe
Posted 1 month ago
after my email requesting a refund as my partner had passed, a refund was given straight away.
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Posted 1 month ago
Hello! We're truly sorry to hear about your loss. Thank you for sharing your experience with us. We're glad we could assist you during this difficult time. Take care, Team BetterMe
Posted 1 month ago
Enjoyed my time w/ Better Me. I would use it again & recommend it. It was helpful to be able to use the app at home, at the gym or while traveling. When I needed to cancel my subscription & get a refund I was able to do so. I will likely use the service again.
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your time with BetterMe and found it convenient to use in various settings. We can't wait to welcome you back when you're ready! Best wishes, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.4 based on 1,298 reviews