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BetterMe Reviews

4.4 Rating 1,059 Reviews
85 %
of reviewers recommend BetterMe
4.4
Based on 1,059 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
My Better Me is delivering great results. With the help of a tailored diet , I've list 3 kilos already The customer support was such a pleasant surprise. I mistakenly signed up for something l could not afford. After explaing my error, they refunded the money immediately. I was so happy they showed compassion. Big thumbs up for Better Me.
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback. We truly appreciate your kind words and are thrilled to hear that you are already experiencing great results with our app. Keep up the good work. We are also delighted to hear that our customer support team was able to assist you promptly and provide the necessary help. Your satisfaction and happiness mean a lot to us. Kind regards, Team BetterMe
Posted 2 months ago
Yo tuve unos problemas con la aplicación, pero me ayudaron en todo los de servicio al cliente excelente servicio.
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Posted 2 months ago
¡Hola! Es un placer escuchar palabras tan positivas y siempre es un placer poder servir a nuestros usuarios. ¡Muchas gracias! Atentamente, Equipo BetterMe
Posted 2 months ago
I have an issue with my membership. they answer me very fast and solve my issue . very well structure.
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Posted 2 months ago
Hello! Thank you for your feedback. We truly appreciate your kind words and support. It's great to know that our app has been helpful to you. Should you have any further queries or require assistance in the future, please don't hesitate to reach out to us. Kind regards, Team BetterMe
Posted 2 months ago
Fast and helpful
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Posted 2 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 2 months ago
Encantada con la aplicación y la atención al cliente
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Posted 2 months ago
¡Hola! Nuestro equipo se pone muy contento cuando nuestros clientes se sienten satisfechos. Muchas gracias por compartir sus comentarios positivos con otros usuarios y con nosotros. Un cordial saludo, el equipo BetterMe
Posted 2 months ago
Perfect instructions how to process my issue and very nice exercise sessions:-)
Helpful Report
Posted 2 months ago
Hello, Andrea. Thank you for your feedback. We're glad to know that our instructions helped you to effectively resolve your issue. Additionally, we're delighted that you found our exercise sessions enjoyable. Your feedback motivates us to continue delivering the best possible experience to our users. Kind regards, team BetterMe
Posted 2 months ago
Great customer service! Responsive, helpful, and clear!
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Posted 2 months ago
Hello! Thank you, Michelle! We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
Costumer service very fast and helpful
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Posted 2 months ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 2 months ago
Excelente soporte antes un dificiltad con la aplicación. Gracias
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Posted 3 months ago
¡Hola! Gracias por tus comentarios y por elegir BetterMe. Atentamente, Equipo BetterMe
Posted 2 months ago
Ich bin begeistert. Ich wurde sofort kontaktiert und mein Anliegen wurde sehr ernst genommen und sofort umgesetzt. Herzlichen Dank 🙏 Macht weiter so! Tamara
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Posted 3 months ago
Hallo Tamara! Es ist schön, so positive Worte zu hören und es ist immer eine Freude, unseren Benutzern zu helfen. Vielen Dank! Mit freundlichen Grüßen, Team BetterMe
Posted 2 months ago
Support was quick to respond and made it a smooth process!
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Posted 3 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 months ago
Thank you for the prompt response and canceling my subscription. I appreciate it. It was quick and professional service. Thank you.
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Posted 3 months ago
Hello there! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 3 months ago
Excellent customer care! Very much appreciate the timely responses to my questions and the 100% resolution to my concerns; I worked with several BetterMe Customer Care team members, and ALL of them exceeded my expectations. This level of care and willingness to help is a rare commodity these days. Thank you!
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Posted 3 months ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 3 months ago
Schnelle Hilfe und Rückzahlung bei einem falschen Abo Kauf. Schnell und toll reagiert. Sehr unkompliziert.
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Posted 3 months ago
Hallo! Es ist schön, solch positive Worte zu hören, und es ist immer eine Freude, unseren Nutzern zu dienen. Vielen Dank dafür! Mit freundlichen Grüßen, Team BetterMe
Posted 3 months ago
Refund and customer service was Outstanding! Wow! I am greatly impressed!
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Posted 3 months ago
Hello, Erika. Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 3 months ago
Hi, the better me app is probably really good, but from day 1, i was put off by the money grabbing, i joined the 7 day trial for 11.99 and then i go to my bank account and see $11.99 taken out then $14.99, i go into a panic and wonder what that was for,i find out its coaching, which i supposedly had signed up for that as well. I decide to unsubscribe to this app as i cant afford anymore money coming out. I just happen to be in my bank account after the 7 day trial and i see $149.00 has come out of my bank. Panic stations. I email better me and they did come back to me quickly and did a big explain and offered me half of the $149 back which i excepted, but i feel i should of had the whole amount back as i did unsubscribe the day i jointed. It is probably a great programme,but i was scared to use it, after all this money coming out.
Helpful Report
Posted 3 months ago
Hello, Robyn. Thank you for your feedback. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 3 months ago
The app is very well designed with lots of options. The special offer was very good for me, so I tried it and it was a big surprise that I also got a watch as a gift, which is very useful during my workouts. Communication with the BetterMe team is excellent, if you have any requests or questions please contact them, they are extremely helpful and respond very quickly. I would recommend anyone to give this app a try, you will be satisfied.
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Posted 3 months ago
Hi there, Judit. We are delighted to hear your optimistic feedback! Thanks for taking the time to review the app and share your opinion with other users and us. Here at BetterMe, we are always ready to assist and support you along the way. Feel free to reach us at any time. Kind regards, team BetterMe
Posted 3 months ago
Helpfully
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Posted 3 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 3 months ago
Excellent customer service and quick response back to queries.
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Posted 3 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 months ago
They have great customer service. I forgot to conceal after my first month and they worked with me to get my money back from the second charge. They were great!
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Posted 3 months ago
Hello, Jasmin. Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 3 months ago
BetterMe is rated 4.4 based on 1,059 reviews