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BetterMe Reviews

4.4 Rating 1,262 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,262 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Quality Support! I was assisted within minutes of submitting a support request and my customer care specialist, Anna, was so kind and helpful! I am impressed with the customer service provided by BetterMe!
Helpful Report
Posted 1 month ago
Hello! Thank you for your amazing review! We’re thrilled to hear that Anna was able to assist you promptly and that you were impressed with our customer service. Your kind words truly inspire us to continue providing quality support! Best wishes, Team BetterMe
Posted 1 month ago
Ich habe die App probiert, aber nach ein paar Tagen festgestellt, dass das doch nichts für mich ist. Die App ist gut zu bedienen und der Kundendienst war sehr freundlich! Vielen Dank!
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Posted 1 month ago
Hallo! Vielen Dank für Ihr Feedback. Es tut mir leid, dass etwas an BetterMe nicht Ihren Anforderungen entsprach. Es ist uns immer eine Freude, unseren Benutzern zu helfen. Gemeinsam sind wir ein Team! Mit freundlichen Grüßen, Team BetterMe
Posted 1 month ago
I am having much trouble with their website. I want to cancel and the way they tell you do it is not working. There are many negative reviews. DON’T subscribe. You will be very sorry.
Helpful Report
Posted 1 month ago
Hello! We appreciate your feedback and are truly sorry to hear about the difficulties you’ve encountered with our website. Our team has already reached you via email. Please check your inbox. Kind regards, team BetterMe
Posted 1 month ago
Bir problem yaşadım ve oldukça gergin olmama rağmen o kadar sabırla ve olunca yaklaştılar ki orta yolunda buldular. İşlerine iç olan bu saygıdan dolayı tebrik ediyorum. İlginizden dolayı da ayrıca çok teşekkür ederim...
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Posted 1 month ago
Merhaba! Böyle olumlu sözler duymak çok hoş ve kullanıcılarımıza hizmet etmek her zaman bir zevk. Çok teşekkürler! Saygılarımızla, BetterMe Ekibi
Posted 1 month ago
Thank you for your excellent and responsive customer service!
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Posted 1 month ago
Hello! Thank you for your kind words about our customer service! We’re thrilled to hear that you found our team to be excellent and responsive. Your satisfaction means the world to us! Warm regards, Team BetterMe
Posted 1 month ago
Fast reply and very understanding . Fast refund Thank you
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Posted 1 month ago
Hello Karen! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
I accidentally cancelled this service a day too late. Not because I didn’t like it but because right now I’m so busy with work. They reimbursed me and I might come back later. Thank you.
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Posted 1 month ago
Hello Karin! Thank you for your thoughtful review! We understand that life can get busy, and we appreciate your kind words about our service. We’re glad we could assist you, and we’d love to welcome you back whenever you’re ready! Take care, Team BetterMe
Posted 1 month ago
Segitokesz volt az ugyfelszolgalat nagyon
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Posted 1 month ago
Helló! Öröm ilyen pozitív szavakat hallani, és mindig öröm kiszolgálni a felhasználókat. Nagyon köszönöm! Üdvözlettel, Team BetterMe
Posted 1 month ago
Thank you very much I am pleased and satisfied with our new arrangement. Sincerely, Barbara.
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Posted 1 month ago
Hello Barbara! Thank you so much for your wonderful feedback! Your happiness is our top priority, and we look forward to continuing to help you! Best wishes, Team BetterMe
Posted 1 month ago
Mulțumesc frumos pentru returnarea banilor ! Prompți și înțelegători!!
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Posted 1 month ago
Buna ziua! Îți mulțumesc pentru cuvintele tale amabile. Este întotdeauna o plăcere să ne ajutăm utilizatorii. Împreună suntem o echipă! Cu stima, Echipa BetterMe
Posted 1 month ago
I had a very positive interaction with the customer care team at BetterMe. The BetterMe exam worked with me to make sure I was satisfied. Thumbs up!
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Posted 1 month ago
Hello Mark! Thank you so much for your wonderful feedback! We're delighted to hear that you had a positive experience with our customer care team. Your satisfaction is our top priority, and it’s great to know we met your expectations! Best wishes, Team BetterMe
Posted 1 month ago
Amazing customer service and prompt response times!
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Posted 1 month ago
Hello there! Thank you so much for your fantastic review! We’re thrilled to hear that you experienced amazing customer service and prompt response times. Warm regards, Team BetterMe
Posted 1 month ago
The program didn’t work for me, at the time I signed up, but customer service helped me cancel. Please be aware of auto renewal. There is no notification. But again, I was able to work with customer service to cancel.
Helpful Report
Posted 1 month ago
Hello! Thank you for sharing your experience with us. We're glad our customer service team was able to assist you. Your feedback is valuable. Best wishes, Team BetterMe
Posted 1 month ago
The Customer Care Specialists were very prompt in replying to my billing question, and my concern was well taken care of. I appreciated their courteous attention and followup. All good!
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Posted 1 month ago
Hello Glenda! Thank you so much for your wonderful review! We’re thrilled to hear that our team were prompt and attentive to your question. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, Team BetterMe
Posted 1 month ago
BetterMe is a good app, provided you use it efficiently. I did have a problem with the auto-renewal which was a misunderstanding, and it took a few days to resolve it but the team did help and sort and arrange the refund.
Helpful Report
Posted 1 month ago
Hello! Thank you for your positive feedback about BetterMe! Your satisfaction is important to us, and we appreciate your understanding. Best wishes, Team BetterMe
Posted 1 month ago
I tried to cancel on final day of trial as hadn't realised further payments would be taken. I stopped using the app after day 5 as not suitable for me. They wouldn't refund the payment taken on the final day but agreed to refund half which was better than nothing but still a little disappointing. Make sure you read fully when signing up
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback and for trying out BetterMe. We're sorry to hear that the app didn’t meet your expectations. We appreciate your understanding. Your comments help us improve. Kind regards, team BetterMe
Posted 1 month ago
They were able to switch my program of choice without any issues. Kind and prompt responses. Very pleased!
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Posted 1 month ago
Hello Wendy! Thank you very much for your great feedback! We are very happy to hear that you are satisfied with our service. Your support means a lot to us! Best regards, Team BetterMe
Posted 1 month ago
Der Kundenservice ist sehr freundlich und zuvorkommend. Vielen Dank für den Service. Auch die App ist sehr zu empfehlen
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Posted 1 month ago
Hallo Jenny! Vielen Dank für Ihre freundlichen Worte. Es ist immer eine Freude, unseren Benutzern zu helfen. Zusammen sind wir ein Team! Mit freundlichen Grüßen, Team BetterMe
Posted 1 month ago
Really happy with the customers service attention. I had a problem that was solve immediately.
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Posted 1 month ago
Hello! Thank you for your amazing review! We're thrilled to know that our customer service was able to assist you promptly. Your satisfaction means the world to us! Warm regards, Team BetterMe
Posted 1 month ago
Brilliant service... thanks so very much 😊
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Posted 1 month ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 1 month ago
BetterMe is rated 4.4 based on 1,262 reviews