BetterMe Reviews

Name: BetterMe
Address: Themistokli Dervi 39, 1st floor, Office 104, Nicosia, Nicosia District (Lefko?a)
Rating: 4.37

4.4 Rating 1,059 Reviews

85 %

of reviewers recommend BetterMe

Company Reviews

Metrics

Info

4.4

Based on 1,059 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024

Becky

BetterMe 1 star review on 6th November 2023

Bomba

"BetterMe: An All-in-One Fitness and Wellness Companion\r\n\r\nI stumbled upon the BetterMe app while on a quest to revamp my fitness and overall health, and I can honestly say that it has been a game-changer. BetterMe has become my trusted fitness and wellness companion, and I can't speak highly enough about its incredible features.\r\n\r\nFrom the moment I downloaded the app, I was impressed by its intuitive design and user-friendly interface. It's incredibly easy to navigate, and it caters to individuals of all fitness levels, whether you're a beginner or a seasoned athlete. The variety of workouts, meal plans, and wellness content is truly remarkable, offering something for everyone.\r\n\r\nOne of the standout features of BetterMe is its personalized approach. The app conducts a thorough assessment of your fitness goals, current health status, and dietary preferences, and then tailors a comprehensive plan to help you reach your objectives. The accuracy of this personalization is uncanny, and it makes every workout and meal plan feel like it's designed just for you.\r\n\r\nThe video workouts are top-notch, with clear instructions and expert demonstrations. Whether you prefer strength training, cardio, yoga, or anything in between, BetterMe has you covered. The app keeps track of your progress, making it easy to monitor your improvements and stay motivated.\r\n\r\nThe meal plans and recipes are another fantastic feature. The recipes are not only healthy but also incredibly delicious, and the integrated grocery list feature simplifies the entire meal preparation process. Through BetterMe, I've learned about portion control, balanced nutrition, and the importance of a well-rounded diet.\r\n\r\nBetterMe also provides daily reminders and motivation, which is instrumental in helping me maintain consistency. The sense of community within the BetterMe user base is inspiring, and the ability to connect with like-minded individuals who share similar goals is an invaluable support system.\r\n\r\nIn conclusion, BetterMe is an indispensable tool for anyone seeking to improve their fitness and overall well-being. Since integrating it into my daily routine, I've seen remarkable results, from weight loss to increased energy and a greater sense of well-being. I wholeheartedly recommend BetterMe to anyone looking to make positive lifestyle changes. It's a comprehensive, easy-to-use app that can help you achieve your health and fitness goals effectively."

BetterMe 5 star review on 20th October 2023

Mr Bear

BetterMe 5 star review on 18th October 2023

Anonymous

BetterMe 1 star review on 29th June 2023

Corine

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast response to my request.”

Helpful Report

Posted 4 months ago

Hello, Nicola. Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. W Kind Regards, Team BetterMe

Posted 4 months ago

“Amazing service. My issue was resolved real quick!! Thank you :))”

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Posted 4 months ago

Hello there! Thank you for your feedback, and thank you for choosing BetterMe. It’s always a pleasure to serve our users. Kind regards, Team BetterMe

Posted 4 months ago

“There customer service was very efficient and curious. Made it a easy experience.”

Helpful Report

Posted 4 months ago

Hi there! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe

Posted 4 months ago

“Very kind and very helpful”

Helpful Report

Posted 4 months ago

Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe

Posted 4 months ago

“Well, it started by a long search on Sociak Media for some way to exercise. Being unnemployed at the moment access to an Academy was totally out of reach. Found several online. No one else had a plan for Somatic Training and with a such wonderful campaign. After giving it a lot of thougth, I decided to start this journey in March. There are some obstacules in getting exaclty what you want as a subscription, but after his is solved and if you really dedicate yourself to a commitement you will see the differences. Online support has been amazing as well. And for me, this was the seal deal. If everything improves with my working life I pretend to stick with them and be a success case. Please pay attention and read what you are signing thoroughly and you will have a "BETTER ME" for sure.”

Helpful Report

Posted 4 months ago

“Ejercicios buenos. Buen trabajo. Renovación no deseada, pero todo solucionado mediante mails. Reintegro de todo dinero cobrado sin mi expresa voluntad.”

Helpful Report

Posted 4 months ago

¡Hola! Gracias por tus comentarios. Apreciamos que difunda la buena noticia sobre su experiencia con BetterMe. Saludos cordiales, Equipo BetterMe

Posted 4 months ago

“I had difficulty canceling the subscription. They were patient, and helped me cancel and refunded my money.”

Helpful Report

Posted 4 months ago

Hi there! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe

Posted 4 months ago

“I had a pleasant exchange with customer service. We ended up with a satisfying agreement. I like their plan, unfortunately it's too pricy for me to sign up with the regular plan, so I wait for a discount or promotion.”

Helpful Report

Posted 4 months ago

Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe

Posted 4 months ago

“I signed up for $19 and was charged $47!!”

Helpful Report

Posted 5 months ago

Hello! Thank you for your feedback. Please note that we do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. We are available for your assistance daily. Kind regards, team BetterMe

Posted 5 months ago

“The worse app it is a scam don't give these people your card information you will be charge forever..”

Helpful Report

Posted 5 months ago

Hello! Thank you for your feedback. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. Please, reach us at care@betterme.world, and we will gladly assist you further. Kind Regards, BetterMe

Posted 5 months ago

“I cancelled my registration and they still charged me with no refund while i didn’t used the app”

Helpful Report

Posted 5 months ago

Hello. Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. As we can see, our BetterMe team successfully solved your issue. Please check your inbox and let us know if there is anything we can help you with. Kind regards, team BetterMe

Posted 5 months ago

“Be careful . When you make a payment to Better me your card is compromised It’s no safe .i credit card was used by thief, thanks to this better me . Thank God for bank insurance Never again”

Helpful Report

Posted 5 months ago

Hello! Thank you for your feedback. Please note that we do not have direct access to your personal details as well as billing details. Only users can submit their purchases. Our team has already reached you via email and it would be great if you could send us a message for further assistance. Best regards, BetterMe Team

Posted 5 months ago

“I am glad I read the reviews before subscribing.”

Helpful Report

Posted 5 months ago

Hello! Thank you for your feedback. We are sorry to hear that you have formed such a negative opinion about BetterMe beforehand. BetterMe is an app that helps you make positive changes in your physical and mental well-being. The app offers you lots of functions for a complex approach to your health. The plan is built according to all your choices from the questionnaire, your preferences, your fitness level, and current & desired parameters. We would appreciate you sharing your concerns at care@betterme.world. Looking forward to hearing from you. Kind regards, team BetterMe

Posted 5 months ago

“I tried the app in 2023 and haven't used it since then. However, they kept charging me due to auto-renewal. Yesterday, I noticed a charge for a new period and contacted their customer service to request a refund for the most recent charge. They declined my request and offered to extend my subscription instead. That's a joke. Be careful when using this app.”

Helpful Report

Posted 5 months ago

Hello! We are sorry for any inconvenience. Our team has already replied to your email and addressed your request. Please let us know if there is anything else we can do for you. Kind regards, team BetterMe

Posted 5 months ago

“You are scam .People please don't sure this. They will rip you.I asked them how it's work. Nobody answered but took many.”

Helpful Report

Posted 5 months ago

Hello. Thank you for letting us know about this situation. Our team is doing its best to reply to all requests in a timely manner and find the best possible solution. Still, we will need to find your email. When you contact our team, you receive an automated reply with a 7-digit ID number. Please update this comment and add this ID here. This way, we will find your request faster. Kind regards, team BetterMe

Posted 5 months ago

“Do not, do not subscribe to this program. I signed on for a 4 week program 8 months ago and they are still charging me. They have shown no accountability for refunding me my money. Don't do it--not worth the hassel and expense as I have to file a complaint with the Better Business bureau and my lawyer to reclaim the money. Stay away.”

Helpful Report

Posted 6 months ago

Hello! Thank you for your comment. Please note that each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe

Posted 6 months ago

“I recently tried out the BetterMe app, primarily for its fitness tutorials, which I must admit were quite good. The instructions were clear and the workouts seemed well-designed to cater to different fitness levels. However, the pricing felt rather steep compared to other fitness apps on the market, which offer similar or even better features for less. After evaluating the cost versus benefits, I decided to cancel my subscription. Unfortunately, this is where my main issue with BetterMe began. Despite my cancellation, I continued to receive charges from them. This has been frustrating, and I am currently trying to get a refund!”

Helpful Report

Posted 7 months ago

Hello! Thank you for your feedback. We hope you have had a chance to check all app functionality to understand the value it brings. We offer different pricing options. If the subscription was successfully canceled, it could not be automatically renewed. Our team found your query and replied to your email. Please email us back so that we can find the best possible solution for you. Kind regards, Team BetterMe

Posted 6 months ago

“BETTER ME WAS ABLE TO GIVE ME A REFUND AND RESOLVE MY CANCELLATION REQUEST”

Helpful Report

Posted 7 months ago

Hello! Thank you for posting an update about your recent experience. We appreciate your feedback! We will gladly assist you, should you need any help, so do not hesitate to contact us again. Kind regards, Team BetterMe

Posted 6 months ago

“Better me will continue to keep charging your account after the trial period even after I called to cancel. I didn’t realize my PayPal was being charged for 7 months. I called to tell them I had cancelled and they said there was nothing they could do. Then they charged me again for April. Very difficult to get them on the phone and of course when you get them on the phone it is someone from China. Do not subscribe to this app.”

Helpful Report

Posted 7 months ago

Hello! Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe

Posted 6 months ago

“BetterMe is a game-changer in personal wellness. Its tailored workouts, delicious recipes, and mindfulness exercises cater to all goals. Easy-to-follow routines and a supportive community make it a must-have for anyone on a journey to a healthier, happier life. Highly recommended!”

Helpful Report

Posted 7 months ago

Hi Emma! We're so happy to hear that you're enjoying BetterMe! Thank you for your kind words and support. If you have any feedback or suggestions, please let us know at gethelp@betterme.world. We appreciate your review and hope you continue to enjoy using the app. Kind regards, team BetterMe.

Posted 7 months ago

BetterMe is rated 4.4 based on 1,059 reviews