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BetterMe Reviews

4.4 Rating 1,265 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,265 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Thank you they were very helpful and understanding
Helpful Report
Posted 2 months ago
Hello! Thank you for your kind words! We’re thrilled to hear that our team was both helpful and understanding. Your satisfaction is our priority, and we’re always here to assist you. Best wishes, Team BetterMe!
Posted 2 months ago
PROMPT ANSWER BY THE SUPPORT TEAM TO HELP TO SOLVE AN ISSUE WITH MY SUBCRIBTION MANY THANKS TO THE TEAM !
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
It was great working out with Better Me. unfortunately , Thanksgiving dinner, pies, desserts threw my routine off schedule. Hopefully I can continue the chair work outs even though I canceled my subscription.
Helpful Report
Posted 2 months ago
Hello there! Thank you for your wonderful review! We’re thrilled to hear you enjoyed working out with BetterMe. We completely understand how the holidays can throw things off track, but we’re glad you’re still motivated to continue with the Chair Yoga workouts. Best wishes, Team BetterMe!
Posted 2 months ago
I had an issue with getting a refund, an error on my part, and they ended up working with me so I wasn't completely out of my refund. I enjoyed most of the exercises but due to my physical problems I was not able to continue. I would definitely recommend these exercises though!!!
Helpful Report
Posted 2 months ago
Hello Doreen! Thank you for your wonderful review! We’re so glad to hear that our team was able to assist you with your situation. It’s great to know you enjoyed the exercises. Your recommendation means a lot to us! Take care, Team BetterMe!
Posted 2 months ago
Hi everyone! A quick shoutout to BetterMe here. The value I have received compared to other similar apps in the marketplace is far superior. The apps is extremely user-friendly and very easy to follow the custom exercise plans under a minimalistic pricing plan. I am very happy with my investment here. Keep it up guys!
Helpful Report
Posted 2 months ago
Hello Joaquin! Thank you for your fantastic review! Your satisfaction with our custom exercise plans and pricing means the world to us. We’ll continue striving to keep up the great work! Kind regards, team BetterMe
Posted 2 months ago
Thank you for your excellent support & attending to my problem, good to find an online company that treats people with understanding 😁
Helpful Report
Posted 2 months ago
Hello Rob! Thank you so much for your wonderful review! We're delighted to hear that our support team could assist you and that you felt understood. It's our goal to provide excellent service to all our users, and your feedback truly means a lot to us. Best wishes, Team BetterMe!
Posted 2 months ago
I paid for a months plan not realizing I was signing up for a monthly subscription. When £37 was taken from my bank account I contacted BetterMe asking why? Robin answered my email explaining why, then said my money had been credited to my account and my subscription cancelled. I can't fault the company for its promo reply to my email and for returning my money. I haven't tried the work out yet so can't comment on it. To be honest I forgot I had bought it.
Helpful Report
Posted 2 months ago
Hello Pauline! Thank you for taking the time to share your experience with us. We're glad to know that our team was able to assist you and that your issue was resolved quickly. We hope you enjoy exploring BetterMe once you get a chance to dive in. If you have any questions or need assistance in the future, don’t hesitate to reach out. Warm regards, Team BetterMe!
Posted 2 months ago
super App. Preis ist okay. Kundenservice auch zügig und zuverlässig.
Helpful Report
Posted 2 months ago
Hallo! Wir freuen uns sehr über Ihr optimistisches Feedback! Vielen Dank, dass Sie sich die Zeit genommen haben, die App zu bewerten und Ihre Meinung mit anderen Nutzern und uns zu teilen. Wir von BetterMe sind immer bereit, Ihnen zu helfen und Sie auf Ihrem Weg zu unterstützen. Mit freundlichen Grüßen, Team BetterMe
Posted 2 months ago
A query I had was resolved speedily. Thanks for an awesome program.
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. We are happy to see you in our BetterMe family! Kind Regards, Team BetterMe
Posted 2 months ago
Fast and efficient, thank you !
Helpful Report
Posted 2 months ago
Hello! Thank you for your kind words and for choosing BetterMe. We're thrilled to hear that you found our service fast and efficient! Best, Team BetterMe
Posted 2 months ago
Seems like this app has a lot of tweaks to iron out. Good idea, but maybe spend some more money on user interface
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback. We appreciate your input regarding the app's user interface. We understand that a seamless experience is essential, and we are continuously working on enhancements. If you have specific suggestions or additional feedback, please feel free to reach out to us. Kind regards, Team BetterMe
Posted 2 months ago
First of all what a great team they have. As a new user I was locked out of the app and forgot password didn’t help as it said can’t locate your email. When I shows my subscription to the team within 24hours they created a new profile and boom!! Back at it mate! Cheers keep up the good work… 🤜🤛
Helpful Report
Posted 2 months ago
Hello Himanshu! Wow, thank you for your amazing review! We're thrilled to hear that our team could get you back into the app so quickly. Your feedback means a lot to us, and we're glad to have you back with BetterMe! Kind regards, team BetterMe
Posted 2 months ago
Bardzo, pomocni, do każdego podchodzą indywidualnie, pełen profesjonalizm i zaangażowanie z ich strony
Helpful Report
Posted 2 months ago
Cześć! Miło jest słyszeć tak pozytywne słowa i zawsze z przyjemnością obsługujemy naszych użytkowników. Wielkie dzięki! Z wyrazami szacunku, Zespół BetterMe
Posted 2 months ago
Amable atención de inmediato. Excelente y muy completa información para ayudar a tener un cambio de vida saludable. Ejercicios muy prácticos y cada día diferentes así como los menús. Altamente recomendable
Helpful Report
Posted 2 months ago
Hola! ¡Muchas gracias por tu excelente reseña! Nos alegra saber que nuestra atención y la información ofrecida han sido de gran ayuda en tu camino hacia un estilo de vida más saludable. Apreciamos tu recomendación y estamos emocionados de tenerte en la familia de BetterMe. ¡Saludos, equipo de BetterMe!
Posted 2 months ago
Tout est ok
Helpful Report
Posted 2 months ago
Bonjour! Nous vous remercions pour vos commentaires. N'hésitez pas à partager plus de détails à l'adresse care@betterme.world. Notre équipe vous souhaite une excellente routine de santé! Cordialement, l'équipe BetterMe
Posted 2 months ago
Excelente servicio, gracias por su amabilidad y solucionar mis inquietudes de inmediato.
Helpful Report
Posted 2 months ago
¡Hola! Es un placer escuchar palabras tan positivas y siempre es un placer poder servir a nuestros usuarios. ¡Muchas gracias! Atentamente, Equipo BetterMe
Posted 2 months ago
Their customer service is fantastic.
Helpful Report
Posted 2 months ago
Hello Lois! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 2 months ago
I purchased without realising I was signing up for a recurring subscription. I know, Silly Me! Anyway, I explained to BetterMe and they cancelled my subscription straightaway but I can still use what I paid for. What brilliant service! Rosemary, Long Ashton, Bristol UK
Helpful Report
Posted 2 months ago
Hello Rosemary! Thank you so much for your thoughtful review. We're delighted to hear that our team could assist you promptly. It's our goal to ensure a positive experience for all our users. If you ever need anything else, don’t hesitate to reach out! Best wishes, Team BetterMe
Posted 2 months ago
This company is amazing. If you have an issue or concern they are great at addressing the issue quickly. Thank you for everything.
Helpful Report
Posted 3 months ago
Hello! Thank you so much for your wonderful feedback. We're happy to hear that our team was able to address your concerns quickly. We appreciate your kind words and are always here to help! Best wishes, Team BetterMe
Posted 3 months ago
Customer service is great, the staff are happy to assist and make sure that you are satisfied with the app
Helpful Report
Posted 3 months ago
Hello! Thank you for your kind words about our customer service. Your feedback means a lot to us! Best, Team BetterMe
Posted 3 months ago
BetterMe is rated 4.4 based on 1,265 reviews