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BetterMe Reviews

4.4 Rating 1,150 Reviews
85 %
of reviewers recommend BetterMe
4.4
Based on 1,150 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
I'm thrilled with the BetterMe app! Its customized approach to weight loss and gain has made my fitness journey enjoyable and effective.
Helpful Report
Posted 1 year ago
Hello! Thank you for sharing your feedback, and thanks for choosing BetterMe. We are so happy to see that the workouts are effective. Kind regards, team BetterMe
Posted 9 months ago
Dont trust payment plan, Bad review from everyone saying, app charge $100 for subscription after few months. “This app is Scam”.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. Firstly, we want to clarify that BetterMe is not involved in any scamming tactics. We are a reputable company known all over the world. We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. Kind regards, team BetterMe
Posted 9 months ago
ABSOLUTELY RIP OFF DO NOT FALL FOR IT
Helpful Report
Posted 1 year ago
Hello! Thanks for reaching out. When we receive such feedback, it's helpful to learn more details about what stands behind it. Would you be so kind as to send more details to care@betterme.world? Our team is determined to focus on a solution and improvements. Kind Regards, Team BetterMe
Posted 9 months ago
I just cannot believe this is so hard to c as no Ed l membership, especially when I was supposed to have a free trial period, which is not the case. I would. Not advise anyone to subscribe unless under a direct debit where you have the control and this business does not give you that option. Common sense says avoid or accept you will be charged forever without changing banking details and even then they probably have some way of charging you. Disgusting way to operate a business and under distance selling laws am amazed this has not been challenged.
Helpful Report
Posted 1 year ago
Hello! Thank you for this comment. To avoid any confusion, we share details about automatic renewal before the first payment. This information is also included in the purchase confirmation letter. It helps users cancel the subscription before the renewal if it's needed. There is an option to cancel a subscription directly in the app (More → Manage Subscription). Please, reach us at care@betterme.world, and we will gladly assist you further. Kind Regards, BetterMe
Posted 9 months ago
BetterMe keeps me on track with its step counter and water tracker. The app's all-encompassing approach ensures I'm smashing my fitness goals!
Helpful Report
Posted 1 year ago
Hello! Thanks for the review, and thank you for choosing BetterMe! We're glad that you like the features of our app. All the best, Team BetterMe
Posted 9 months ago
BetterMe's intuitive design makes tracking calories and macros effortless. Combined with their diverse workouts, it's a must-have for a healthier lifestyle.
Helpful Report
Posted 1 year ago
Hello! We are grateful for your comment. Thank you for sharing it. We are glad that you like the app. Our team wishes you determination to achieve great fitness results. Kind regards, team BetterMe
Posted 9 months ago
BetterMe app is my ideal fitness companion. It guides me with personalized workouts and meal plans, making the path to weight loss enjoyable.
Helpful Report
Posted 1 year ago
Hello there! That is such a pleasant thing to say! We are so happy to see you in our BetterMe family! We are sure you'll achieve great results with the help of BetterMe. Kind regards, Team BetterMe
Posted 9 months ago
Loving BetterMe app's holistic approach! The 16:8 intermittent fasting, calorie tracking, and water reminders have elevated my weight loss journey.
Helpful Report
Posted 1 year ago
Hello! We are glad to know that you take advantage of the app and its features. Our team wishes you an interesting and effective fitness journey. Kind regards, team BetterMe
Posted 9 months ago
BetterMe's workout programs and tailored meals have rejuvenated my fitness routine. It's like having a personal trainer and nutritionist in my pocket.
Helpful Report
Posted 1 year ago
No support when emailed or sent on app review. They don't even try to respond. I emailed them and sent an app review about the billing issue and they sent a generic bot response weeks later.....still no update or follow up fr them. Don't recommend this app. Don't pay for it either, I think it's more of a hassle than it is helpful. I'm going to put a review of this on every review site I can find.
Helpful Report
Posted 1 year ago
Hello! We apologize for the delayed reply. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 9 months ago
It’s a useless app. Be careful to install it, it has an auto renewal. They say free trial , but after installing they charge you immediately. I had deleted the app after couple of days, but they charge me again!!!And they don’t reply any emails of mine….
Helpful Report
Posted 1 year ago
Hello! Thank you for your comment. Each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. Any subscription is applied to your personal account, not the app itself. Thus, deleting the app does not result in a cancellation. It should be done via your account. Please, reach us at care@betterme.world, and we will do our best to help you. Kind regards, team BetterMe
Posted 9 months ago
I was never able to create an account that I was able to log into. I never received any emails or info after about 1 week the page that I had logged into disappeared and I wS not able to get into the app. It said I did not have an account and wanted me to pay for another subscription. Then 3 months later I got hit with another charge for twice the amount. I am now out almost $100 with no service from them. They said they refused to refund the payment they just hit me with because .I did not cancel. I was not able to use itand was not able to find any records of my purchase after about 3 weeks.. I tried to log on after about 3 days the page disappeared. I keep putting of doing workouts that I should do. But when I decided to start doing something. The page went poof, gone. When I tried finding a link I could not. No more blogs from them. Then after several hours trying to find them. I gave up. Thought it was a one time charge and if I liked it I could do more. But they had my bank info saved and hit me with another charge. Then refused to refund the money.NOT honest .
Helpful Report
Posted 1 year ago
Hello! Thank you for sharing. After the payment on a website, each user creates a BetterMe account with a password. Once the app is installed, one will need to just log into this account for the app to recognize your paid subscription. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 9 months ago
App does not work, money taken without consent. No customer service, do not respond to emails. No refund. TOTAL SCAM
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. We apologize if your email remained without a reply. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. Kind regards, team BetterMe
Posted 9 months ago
Not happy I've contacted them after my free trail and they have deducted from my account then they have deducted another amount by forcing me to pay without opting out of the webpage. This is extremely upsetting and they are not replying to my emails.
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. Please reach us at care@betterme.world for further assistance. Kind regards, team BetterMe
Posted 9 months ago
Worse problem, meal not personalized Bad costumer service, no answer to your question and no support
Helpful Report
Posted 1 year ago
Hello. Thank you for leaving your comment. We did not intend to cause any inconvenience to you. Please contact us directly at care@betterme.world. This way, we will find all your previous requests and get back to you with a reply soon. Kind regards, team BetterMe
Posted 9 months ago
The water tracker and step counter features of BetterMe keep me motivated to stay active and hydrated throughout the day.
Helpful Report
Posted 1 year ago
Hello! We appreciate you sharing your feedback, and we're excited to hear that our app has been helpful to you. Thank you for choosing our app. All the best, team BetterMe
Posted 9 months ago
The 16:8 intermittent fasting plan offered by BetterMe has had a profound impact on my weight loss journey. It has helped me break through plateaus and accelerate my progress. I appreciate the structure it provides and how it has improved my discipline and self-control.
Helpful Report
Posted 1 year ago
Hi! Thank you for the positive review! We're thrilled to hear you're enjoying the app and finding it helpful. If you have any questions or feedback, please don't hesitate to contact us at care@betterme.world. Thanks for choosing BetterMe! Kind regards, team BetterMe
Posted 9 months ago
BetterMe's hand-picked recipes have revolutionized my approach to nutrition. The app offers a diverse range of options that suit my taste, cooking time, and budget. It has made healthy eating enjoyable and accessible, providing me with a plethora of delicious meals to choose from.
Helpful Report
Posted 1 year ago
Hello! We are grateful for your comment. Thank you for sharing it. Our team is very happy when our customers feel satisfied. Kind regards, team BetterMe
Posted 9 months ago
The convenience of being able to do over 1,500 workouts at home with BetterMe is a game-changer. It saves me time and eliminates the need for a gym membership. With a vast library of exercises, I can always find something that suits my preferences and keeps me motivated.
Helpful Report
Posted 1 year ago
Hello! Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer. We are so happy to see you in our BetterMe family! Have a great day, Team BetterMe
Posted 9 months ago
The calorie tracker feature in the BetterMe app has made me more aware of my daily calorie intake. It has empowered me to make informed choices and stay within my recommended limits. I feel more in control of my nutrition and have a clearer understanding of what my body needs.
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Posted 1 year ago
Hello! That's awesome! Thank you for sharing. We're very happy to see BetterMe helps achieve your fitness goals. Kind regards, team BetterMe
Posted 9 months ago
BetterMe is rated 4.4 based on 1,150 reviews