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BetterMe Reviews

4.4 Rating 1,061 Reviews
85 %
of reviewers recommend BetterMe
4.4
Based on 1,061 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
The calorie tracker feature in the BetterMe app has made me more aware of my daily calorie intake. It has empowered me to make informed choices and stay within my recommended limits. I feel more in control of my eating habits and have a clearer understanding of what my body needs.
Helpful Report
Posted 1 year ago
The 16:8 intermittent fasting plan offered by BetterMe has transformed my weight loss journey. It has provided me with a clear framework to follow and has made the process more sustainable. I love the flexibility it offers and how it fits seamlessly into my lifestyle.
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Posted 1 year ago
The personalized workout programs in the BetterMe app have revolutionized my fitness routine. They are tailored to my specific goals and abilities, providing me with the guidance and structure I need. I feel motivated and excited to challenge myself every day.
Helpful Report
Posted 1 year ago
The company automaticaly charged u without u knowing its. I only bought a 1 week plan they offered at instagram and when you click it will direct you to pay it. I paid the certain amount. But didnt expect to direct me to download the app and boom they charged you automatically 179 dhms without u understanding what was that for? Dont be trapped never download the app? They fool you and application is not even useful and complicated!
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package. Please reach us at care@betterme.world for further assistance. Kind regards, team BetterMe
Posted 7 months ago
They do not response after several emailsand messages Unauthorized subscription its a scam!!!
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We apologize if your email remained without a reply. Please, reach us at care@betterme.world, and we will gladly assist you further. Kind Regards, BetterMe
Posted 7 months ago
Fraud, Scam, Must be taken to Court... Steal money out of your account. The only way to still stop them is to put a stop order and cancel your card... But you will never get your money reimbursed, ever... Theft in brought daylight and Google allows it!!
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We want to clarify that BetterMe is not involved in any scamming tactics. We are a reputable company known all over the world. We would like to clarify that we do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at care@betterme.world. Kind regards, team BetterMe
Posted 7 months ago
Unable to cancel after 1 month trial. No response from company and no option through their App.
Helpful Report
Posted 1 year ago
Hi! Thank you for your review. There is an option to cancel a subscription directly in the app (More → Manage Subscription). As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 7 months ago
This company is a SCAM @betterme.world!!! Customer service is very lacking & they will not return funds that were unauthorized! DO NOT use this company/app!
Helpful Report
Posted 1 year ago
Hello! Thank you for sharing. We would like to clarify that we cannot deduct money without your direct approval. Only users can submit their purchases. It appears that our BetterMe team effectively resolved your concern. Kindly inform us if there's anything further we can assist you with. Kind regards, team BetterMe
Posted 7 months ago
Very generic nutrition and exercise recommendations, not personalized based on answers to questions at beginning. Same workout day after day. Calorie count was too low for my activity level, not at a healthy level for muscle retention/building. Signed up for the Tai chi plan but had to provide my own workout for that as no Tai chi routine was given. Good money grab for the company but a waste of my mo ey and time.
Helpful Report
Posted 1 year ago
Hello. Thank you for your comment. I'm sorry to hear that something about BetterMe didn't meet your needs. We have created a plan based on your preferences, goals, and parameters, both current and desired ones. BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. We are truly sorry to know that your initial impression is negative. We would like to discuss it in more detail and make your experience better. Please contact us at care@betterme.world. Kind regards, team BetterMe
Posted 7 months ago
I have received nothing from you so I cancelled my subscription and you immediately took $89.99 from my account. I would like a refund as I already paid $39.99 and received nothing. I have read your reviews and they are not very good. Can you at least tell me what I was supposed to receive for my money !
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. In order for us to find your profile and check your account, we would ask you to reach us at gethelp@betterme.world directly. This way, we will be able to review all the details and provide you with further solution. Kind regards, team BetterMe
Posted 7 months ago
This webisite and app is a con from start to finish-you will get nothing ,can't even access the APP and then they make it impossible to cancel the subscription you got conned into. AVOID -IT WILL COSTS YOU A FORTUNE FOR ABSOLUTELY NOTHING
Helpful Report
Posted 1 year ago
Hello! Thank you for your feedback. We would really like to help you. Please, contact us at care@betterme.world, and we will do everything to improve the whole situation. Kind regards, team BetterMe
Posted 7 months ago
I am trying to cancel my subscription and it is practically impossible. They mention you can do it automatically from the APP, which is supposed to send you a confirmation by mail, which never appears. Then it suggests you contact them for assistance, but all you get is an automatic reply, instructing your to proceed as mentioned above. If anyone can assist me with this, it will be highly appreciated.
Helpful Report
Posted 1 year ago
Hello! Thank you for letting us know about that. As we can see, our BetterMe team successfully solved your issue. Please let us know if there is anything we can help you with. Kind regards, team BetterMe
Posted 7 months ago
The BetterMe app's community forum is a valuable resource for support and advice. I love being able to connect with others who are on a similar journey and learn from their experiences.
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Posted 1 year ago
The BetterMe app's exercise library offers a wide variety of workouts, from high-intensity interval training to yoga and Pilates. It caters to my ever-changing fitness interests and keeps my workouts fun and challenging.
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Posted 1 year ago
The BetterMe app's pre-made meal plans are a game-changer for busy individuals like me. I can have a week's worth of healthy meals planned out in minutes, saving me time and reducing stress.
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Posted 1 year ago
The BetterMe app's workout reminders ensure that I never miss a session. Life can get busy, but the reminders keep me on track and committed to my fitness goals.
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Posted 1 year ago
The BetterMe app's progress photos feature allows me to document my physical transformation. It's incredible to compare my before and after photos and see the visible changes in my body.
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Posted 1 year ago
The "customised" workouts are boring, easy, and repetitive. There is no customer service (I've been getting the "oops! Something went wrong" Message for days, so I can't even access their workouts. The meal plans look great at a glance, but prepare to but every ingredient under the sun and waste a lot of it as the recipes might call for, say, 50g tofu.
BetterMe 1 star review on 29th June 2023 BetterMe 1 star review on 29th June 2023
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Posted 1 year ago
The BetterMe app's nutrition guides educate me on the importance of balanced eating and the benefits of different food groups. It has helped me develop a healthier relationship with food and make informed choices.
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Posted 1 year ago
The BetterMe app's exercise tutorials are incredibly helpful, especially for someone like me who is new to fitness. They provide step-by-step instructions and demonstrations, ensuring I perform exercises correctly.
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Posted 1 year ago
BetterMe is rated 4.4 based on 1,061 reviews